Poor customer service, bait and switch approach
This has been the worst experience and first bad business decision made. We ordered a custom PHP website design in October 2022. We are now in July 2023 with no live website. They overpromise and under deliver. We were initially impressed with the way the salesperson spoke in reiterating what it was we wanted to be built and what we'd need. Later we find out technical details (website hosting) would not be included but would be an additional (not insignificant) charge. Email responses have been extremely slow and frustrating. Requests for calls go unresponsded to for weeks on end and require multiple follow ups. We've had two different project managers and still do not have a timeline for go-live after all this time. AVOID at all costs








