Corexbooks Reviews 

24
•
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Its a fun puzzle book to do but i realised on clue one, by the third page that many of the names are doubled, if not tripled or more throughout the books which makes it a lot less challenging. And act... See more

Rated 4 out of 5 stars

Bought "The Killer Isn't June" from Corex, plus the additional detective handbook that's automatically added to the basket. The site is legit and the item arrived in good time, but as you can't le... See more

Rated 1 out of 5 stars

It’s been over a month never received my paid for expedited order, and never received it. Emailed seller numerous times was offered 10% refund. BS! Need full refund. Was given another tracker for parc... See more

Company replied

Rated 5 out of 5 stars

Books are fantastic great quality, I see they are bringing out spiral bound edition. I would highly this one as it’s easy to work on the individual pages. I brought all family the normal ones which w... See more


Contact info

3.6

Average

TrustScore 3.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(24)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Placed my order on Sept 9th

Placed my order on Sept 9th. Waited and waited. Finally used tracking number to see where my order is. It says it was delivered but I received NOTHING. I emailed the company and got no response. I think this is a scam site!

Updated to reply to Corex….I did email you at that email address and got no reply.

September 8, 2026
Unprompted review
Corexbooks logo

Reply from Corexbooks

Hi Tina, please send us an email on contact@trycorex.store, we have checked with the courier and can see the order was labelled as delivered on the 18th of September, so we can investigate where your package is further please contact us.

Rated 3 out of 5 stars

Fun, but somewhat disappointed with the 43,000 suspect claim

Its a fun puzzle book to do but i realised on clue one, by the third page that many of the names are doubled, if not tripled or more throughout the books which makes it a lot less challenging. And actually makes the statement 43,000 suspects false. But still a puzzling way to pass time thats different from other things ive done.

September 13, 2026
Unprompted review
Rated 1 out of 5 stars

Waste of money

Bought the killer isnt june. Took 2 weeks to arrive from China and 45 minutes to solve. Also clearly made with AI from the nonsense words on the cover. Very disappointing.

August 28, 2026
Unprompted review
Corexbooks logo

Reply from Corexbooks

Hi Beth, Sorry it missed the mark, we want all our customers to enjoy their purchase. Please email us with with your order number and we'll provide you with a refund.

For context: June runs 43,000 names across 17 clues, and most readers take around five hours, so 45 minutes is very fast.

The shipping time of around two weeks is normal, and the delivery window is shown at checkout.

Rated 1 out of 5 stars

Save your money!!!

Only used 10 out of 17 "clues".
Clues were direct instructions, not clues at all.
Far too easy to solve.
Complete in less than 2 hours.
The companion app (paid for) is pointless.
Would not recommend.

September 9, 2026
Unprompted review
Corexbooks logo

Reply from Corexbooks

Hi Ashleigh, We are sorry to hear that your experience was not enjoyed. Please note that you have completed the case in faster than usual - and the book completion time differs from person to person based on experience/strategy, the companion app is to help people organise clues and to put their suspects. Clue difficulty and app usefulness are both things we're actively working on. If you'd like a refund or a another case thats harder from our range, just reply here or email us and we'll sort it out.

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY.

DO NOT BUY FROM THIS COMPANY.

THEY SCAM MONEY OUT OF YOU AND THEN DONT REFUND YOU WHEN ITEM DOESNT ARRIVE, JUST KEEP SPINNING YOU A YARN AND GPING AROUND IN CIRCLES WITH RUBBISH EMAILS.

Update as requested by their reply..

Be very careful of this company, currently going through a charge back as item never received. The company tried to get this review removed and trust pilot didnt allow this. The item never arrived as they've tried to claim in their reply and Zach from Corex knows this! My emails prove item never arrived...I would happily show email screenshot to prove item never arrived as Corex have also admitted they know this!

September 8, 2026
Unprompted review
Corexbooks logo

Reply from Corexbooks

Hi Leanne,

Thank you for raising this, and I'm sorry for the frustration the delivery caused. That's not the experience we want anyone to have.

I've looked into your order personally. It appears the tracking was misread by our team: the courier's status showed the parcel as delivered but returned, which was incorrect. I've reached out to you directly to make this right and have offered a free replacement, entirely separate from your bank dispute, so you're not left out of pocket either way.

We're a registered company and we take delivery issues seriously. If a parcel goes missing, we'll always work with you to resolve it. Leanne, I'm still here to help and will personally see your case through. Please reply to my recent email and I'll take care of the rest.

Kind regards,

Zac

Rated 1 out of 5 stars

It’s been over a month never received…

It’s been over a month never received my paid for expedited order, and never received it. Emailed seller numerous times was offered 10% refund. BS! Need full refund. Was given another tracker for parcel to which said delivered but couldn’t look at tracking full page because said wrong postal code. Contacted the new tracker same thing order address is correct from myself. They did it incorrect on their end and won’t give full refund. File claim on credit card and filed complaint on BBB all out of country web based shipper no way to verify tracking once ordered and they take your money. Fraud

August 18, 2026
Unprompted review
Corexbooks logo

Reply from Corexbooks

Hi! Please email us back with the issue that you have faced and we will conduct a complete review on the matter, it is our priority to ensure all customers are satisfied and we apologise for any frustrations caused by the delivery issue. Please contact us as soon as possible so we can assist you :)

Rated 4 out of 5 stars

Bought "The Killer Isn't June" from…

Bought "The Killer Isn't June" from Corex, plus the additional detective handbook that's automatically added to the basket. The site is legit and the item arrived in good time, but as you can't leave product reviews anywhere on the site (I wonder why?!):

DON'T BUY "THE KILLER ISN'T JUNE".

The mystery is solved very easily after just 6 of the 17 clues (if you mark the names off as you work through the clues it's blatantly obvious) and the additional book is completely unnecessary. It was fun for a couple of days but definitely not worth the £30+ it cost.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

GREATEST GIFT EVER!!!!

GREATEST GIFT EVER!!! I'm buying it for my Daughter's Christmas Present and she will LOVE it! Reasonably priced, shipped quickly and VERY securely. It will be the BEST Christmas present ever! One she will never forget! I HIGHLY recommend this Site and this Item.

August 25, 2026
Unprompted review
Corexbooks logo

Reply from Corexbooks

Hi Rita,

Thank you for your kind review!

We hope your daughter loves cracking the case as much as you loved finding it for her. it sounds like a wonderful gift. Wishing you both a fantastic Christmas!

Warm regards,

Zac

Rated 4 out of 5 stars

Not received, no update on tracking past few days ! Plus now asked for full Refund!

Today Thursday 27/8/26:
Finally had an email and sorted things out, so for this I’m changing my 1* to 4 *
They are saying a huge backlog has developed and doesn’t tie also up with the tracking,
However I will take a look in the future once things have calmed down on the orders….
———————- thank you Corex for your earliest reply

No update from tracking last few days, I’ve therefore asked for a full refund this was for a gift now past the time,
Funny how they now on 3 emails later not responded to my request, yet quickly responded to a request about delivery …scam ! 🤔😠

Reply update …
The thing is I have sent now 3 emails over the past 2 days …..
No tracking update , still showing the same as last week ….
@Corexbooks
I ve emailed you yet again…. Waiting on a response, sent over 20 mins ago, will give it one day/2days …

August 26, 2026
Unprompted review
Corexbooks logo

Reply from Corexbooks

Hi Jen, we are sorry to hear your frustrations regarding your order, we try to respond to everyone within 48 hours, please email us with your order number and the issue and the team will help you with this immediately. :)

Rated 5 out of 5 stars

Enjoyed the process

Enjoyed the process. Between the normal daily activities of life, it took 4 days to complete and appreciate it not being a 'quick solve' but attention to details.

August 8, 2026
Unprompted review
Rated 3 out of 5 stars

Still waiting to receive…

The original response was positive and exciting. I still haven’t managed not received my pack ordered 21/7/26.

August 20, 2026
Unprompted review
Corexbooks logo

Reply from Corexbooks

Hi April, I can see your order here on the 21st of July, our tracking has noted that your order was delivered on the 11th of August, please email contact@trycorex.store as soon as possible so we can investigate this and get you another sent out :)

Rated 5 out of 5 stars

Books are fantastic great quality

Books are fantastic great quality, I see they are bringing out spiral bound edition. I would highly this one as it’s easy to work on the individual pages. I brought all family the normal ones which were also great and great quality. We had a competition to see who could solve it first. Was absolutely fantastic.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

This was great

This was great. 3 families going on vacation and I got one each for the girls. They loved it. Two got the answer in 4 and 5 days. My wife still working on it. It was a great game because even though us guys didn’t play we talked and laughed with them about where they were in the game and the race to finish. Fantastic game.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

I wasn't sure I'd have the patience for…

I wasn't sure I'd have the patience for this whodunnit, but, once I started, I was hooked!! Sometimes excited, sometimes infuriated, but always intrigued.
The more clus I solved, the more my heartrate went up!! It was a thriller that I was happy to solve.
Thank you!! Keep them coming!!

August 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look