Awful company…… moved us only to find they had underestimated the cubic load then demanded we cough up another £500 otherwise they would drive off with our furniture. They damaged so much of our furni... See more
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Paulo, Robert, Frank, Thiago, and Clebson were fantastic. Friendly, polite, efficient and fast, they handled a difficult move extremely well. In a few cases we had old pieces that wouldn't fit up the... See more
Cornerstone Removals were excellent. Right from the start with assessing the contents of our property and determining how many vans and men would be needed on the day. They turned up promptly and work... See more
Everything from start to finish has been really positive. Having someone to talk to and ask questions when we needed to has been really helpful. Moving day itself was great. The guys arrived on time a... See more
Company details
Written by the company
At Cornerstone Removals our customer satisfaction is of paramount importance to us. We take pride in helping our customers enjoy a stress-free move, eliminating the hassle, time, and organisation it takes to move house. Our excellent value range of moving services include efficient packing services, reliable transportation, cleaning services, furniture dismantling, secure storage, and re assembly. Book your move with Cornerstone Removals today!
Contact info
The Twenty One Building, HA14ES, Harrow on the Hill, United Kingdom
- 0203 8355 866
- office@cornerstoneremovals.co.uk
- cornerstoneremovals.co.uk
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Excellent service
All of the staff were efficient and…
All of the staff were efficient and punctual
They break you things and steal from you
It was very misleading. On the sales end of things, the staff were really friendly and accommodating. Had a fantastic experience with Bhav - he gave us all the information and quotes we needed and was very understanding. We booked the service - paid £2800. Only for thing to all be dumped carelessly in one room, we're still unpacking things and we keep finding broken things that their insurance is supposed to cover but they haven't responded to my feedback and review of the service. And to top it all off, the removal men STOLE MY HUSBANDS WEDDING RING!!! We have let the police know one of your workers stole from is as well. So overall, DO NOT USE THIS COMPANY. They cannot be trusted, will steal from you, break your things and take you for a lot of money.
Turned up on time
Turned up on time, helped with packing. Quick, efficient loading and unloading plus pleasant and polite. Made a stressful day easier. Thank you.
Excellent removal service from the…
Excellent removal service from the initial conversation regarding the van size and good communication up until the removal day!
Very professional team who emptied the house in record time and took good care of our belongings!
I would have no hesitation in recommending this company!
Excellent removers
The team turned up on time. Got straight to business and worked very hard. They kept me informed of how they were doing. When we reached my new address they were straight to work and unloaded my goods quickly. My wardrobes and bed were put back together with no problems. Very pleased with my choice of booking Cornnerstone Removals. Thank you
Brilliant service by team
Moving day
Clean, efficient and overcame a few problems we had at the time
Great teamwork
It was a long day and the team all worked extremely hard! Very friendly and organised.
Stress free move
The team turned up early and got straight on with the work , then met me at my new address unloaded quickly and carefully put my stuff back together and left it where I wanted it . Friendly helpful hard working
Highly recommend them
Actually looking forward to the move!
From the speed of response to my online enquiry through to booking my move was all very easy and pleasant. Bhav contacted me to do the video survey and made it all very simple. He gave me all the information I needed and explained exactly what Cornerstone could do to make my move go well. The quote he gave me was clear and easy to understand and he took the time to explain the difference between the options. He gave good advice on how to prepare for the move and was just very pleasant to deal with. I especially liked that I didn’t have to download an app or do anything really except answer my phone and walk it around my house. All admin was sent over very speedily. Happy to highly recommend this far and looking forward to the actual move without the worry of all the physical logistics. Thanks very much.
Packers were incredible
Packers were professional, friendly, communicated clearly and considerately with us. And so fast and efficient!
Where do I start?… Ok the positives…
Where do I start?… Ok the positives they turned up 20 minutes early, had two vans, the guys worked very carefully and swiftly.
Negative’s…..they completely underestimated the size of the vans and said they weren’t told about the garden furniture or outside pots. (Not the fault of the guys loading). They left us with 6 large boxes of stuff, hoover, garden furniture and pots which we had to move into a neighbours garden. Fortunately a family member turned up with a van to help. This delayed us by 45 minutes getting to the new property. At the other end despite all the boxes being labeled nothing was put where it should be and they were on a mission to get everything off as quick as possible. Hardly anything was put upstairs except 2 beds. My husband and I were left in a complete mess to lift heavy boxes upstairs, even our settee was put on its side so they could stack in more.
On further inspection my brand new sound system in its box is missing don’t suppose I will ever see it again!!
Also constant badgering for payment on moving day before they’d even finished the job which then transpired to be more than the FaceTime quote and due to an email address error on their part we weren’t informed of the inflated price.
Regrettably we paid them in full for this shocking service.
We wish we’d hired two large vans and done it ourselves.
Bhav was calm & professional
Stress free move
The process was very straightforward. The packaging arrived in plenty of time. The 2 removers turned up on time and worked hard. They took care not to make a mess at the new house and re assembled my furniture much quicker than I could! I would recommend them.
They made our life so much easier
On time, super professional, very hard workers. They did a really good job.
The team were brilliant
The team were brilliant. Friendly and worked so fast I can’t believe the house is already packed up. Who knew moving could be so painless. Thanks again.
Outstanding help and support moving in…
Outstanding help and support moving in by Muhammed Al Shulei and Maan. Great work guys. Thank you!!
Excellent job!
The team turned up punctually and got to work straight away. They were very careful and very quick! Very grateful for their help
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