Cornwall Couriers Ltd Reviews 

71
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Went above and beyond to deliver my fridge freezer, even stayed after they had completed their job to help get the handles off and carry it through the door into my kitchen. Very friendly guys, I 100%... See more

Rated 5 out of 5 stars

Excellent, fast comms, professional service and a courier company with every piece of equipment you need to move stuff around. Had lots of trouble finding a company with a pump truck and Cornwall had... See more

Rated 5 out of 5 stars

I arranged for collection of a longcase clock from Lay's Auctions, Cornwall. Once notified, Cornwall Couriers picked up on the same day and delivered to Newport, S. Wales next day. Aivaras sent images... See more

Company replied

Rated 4 out of 5 stars

The communication from Cornwall Couriers was always great, and they were willing to take extra steps to meet delivery windows. The pricing was better than we found anywhere else, and the service was g... See more

Company details

  1. Courier and Delivery Service
  2. also in
  3. Courier Service
  4. Freight Forwarding Service

Written by the company

Cornwall Couriers LTD is locally based nationwide courier company that offers a range of services from same day timed, next day, economy courier, contract runs and many more. In fact, we can offer any service anywhere in the UK and we also have a European service should you require. With a large fleet of vehicles from a small van to Luton vans you can trust us to get your items however big, small, heavy or awkward from A to B safely and on time.


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4.8

Excellent

TrustScore 5 out of 5

71 reviews

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4.8

All reviews

(71)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely First Class Service

Wow! What an absolutely fantastic service. Had sourced some garden furniture from a retailer near Plymouth but they were unable to deliver to me in Gloucestershire. They recommended Cornwall Couriers. I sent a quote request on a Saturday afternoon and had a reply within 30 minutes. Booking through the website was straightforward. The consignment was collected first thing the next Monday and delivered the same evening.
Collection by CC is notified by email with photographs and location. The driver, Ivan, called to let me know ETA would be later that day and also when 30 minutes away. Offloaded and stored in the garage; consignment checked etc with all the help needed.
I really can't speak highly enough of the operational set up and the people involved. Great company, great systems and great work ethic!

June 30, 2025
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for your kind and thoughtful words – they truly mean a lot to us! We're so happy to hear that everything went smoothly and that you felt well taken care of from start to finish.

It’s lovely to know that our service made things easier for you – that’s exactly what we aim for. Your support and trust are genuinely appreciated.

Wishing you all the best, and we’re always here if you need us again!

Warm regards,
Cornwall Couriers team

Rated 5 out of 5 stars

Fantastic service

Fantastic service! I had a large sea kayak to transport and Aivaras was extremely helpful and kept me informed and patiently answered all of my questions.
On the day of collection he went an extra mile to help when I was delayed, all that with a very relaxed, friendly approach.
My kayak was delivered super fast with excellent communication throughout.
Thank you for amazing service and I will defintiely book you again!

June 27, 2025
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for your kind words!

It was a real pleasure helping you with the kayak delivery. I'm glad everything went smoothly despite the delay, and I appreciate your relaxed and friendly communication too.

If you ever need help again, feel free to get in touch anytime — I’ll be more than happy to assist.

All the best,
Cornwall Couriers

Rated 5 out of 5 stars

Exemplary service

We are Kenmure Carpets and used Cornwall Couriers today for a difficult delivery.
Everything was perfect.
We will recommend them 100%

June 4, 2025
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for your kind words and support! 🙏
We’re delighted to hear that everything went perfectly with your delivery — especially knowing it was a challenging one.

It was a pleasure working with Kenmure Carpets, and we truly appreciate the 100% recommendation.
We’re always here whenever you need us!

Warm regards,
Cornwall Couriers Team

Rated 5 out of 5 stars

E-bike

I have used them a few times to transport e-bikes from Penzance. Very good, they take the bike unprotected and deliver it, without any problems

April 24, 2024
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you for your feedback and for choosing us again! 🚴‍♂️
We’re glad to hear the e-bike deliveries have gone smoothly every time — even without packaging, we always take extra care during transport.

Appreciate your trust in us, and we’re here whenever you need another delivery!

Best regards,
Cornwall Couriers Team

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Super efficient and on it. They transport goods safely and without damage. Will definitely use again. Thank you

April 10, 2025
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for the great review! 😊
We’re really pleased to hear everything went smoothly from start to finish and that you felt confident in the way we handled your goods.

Looking forward to helping you again in the future!

Best regards,
Cornwall Couriers Team

Rated 5 out of 5 stars

I am really satisfied and Ivar is so…

I am really satisfied and Ivar is so helpful and a professional. Thanks so much

February 6, 2025
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for the 5-star review! 🌟
We’re really glad to hear you were satisfied with the service, and Ivar will be happy to know his help made a difference.

Thanks again – we’re always here if you need us!

Best regards,
Cornwall Couriers Team

Rated 5 out of 5 stars

Double Collection and Delivery

Double collection which included booking in for the 1st and photographing antique items bought sight unseen for the second and sharing those pictures prior to payment being made.
Regular progress uodates shared and excellent communication.
Have used Cornwall Couriers on several occasions and they are consistently excellent.

February 5, 2025
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for your continued trust and this thoughtful review! 🙏
We’re really pleased to hear everything went smoothly with the double collection, and that the photos and communication helped make the process easier and more secure.

It’s always a pleasure working with you, and we truly appreciate your kind words and ongoing support.

Best regards,
Cornwall Couriers Team

Rated 5 out of 5 stars

Efficient service

From my initial enquiry to completion of the job, Cornwall Couriers provided a very efficient service. Emails were responded to promptly, as were telephone enquires. My request was for transportation of goods from Cornwall to London; on the day of collection/delivery I was informed of the pick-up time and the person at the other end was notified well in advance of the arrival time. We were very pleased with the service, the team are very professional, the driver was very efficient and the price was very reasonable for the distance covered. I would not hesitate to use again.

January 28, 2025
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for your detailed and thoughtful review! 😊
We’re really glad to hear you were happy with every step of the process — from the first enquiry to final delivery. Clear communication, punctuality, and professionalism are things we take seriously, so it’s great to know that stood out.

It was a pleasure handling your Cornwall-to-London delivery, and we truly appreciate your trust and kind words.
We’d be more than happy to help again anytime!

Warm regards,
Cornwall Couriers Team

Rated 5 out of 5 stars

Amazing service with great…

Amazing service with great communication, I’m so glad I used them and would do so again

January 24, 2025
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for your kind words! 😊
We’re really glad you were happy with the service and communication — it means a lot to us.
Looking forward to helping you again in the future!

Best regards,
Cornwall Couriers Team

Rated 5 out of 5 stars

Professional, super quick service!

What a great courier company to have in our local area. Emailed for a quote and received it within minutes and then further emails during the evening were all answered promptly and collection arranged for the following morning at an address a good few hours away in the SE. The item was then dropped off with me 24 hours later in Cornwall. Notifications received by email and update phone call re delivery time. Absolutely spot on service from Cornwall Couriers, polite, professional and carefully delivered and all at a great price too. Will definitely use again and would highly recommend them to anyone looking for a 1st class courier. Thanks!

January 17, 2025
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for the amazing review! 😊
We’re really pleased to hear you were happy with the speed, communication, and overall service — especially with a long-distance collection and delivery. Providing a smooth and professional experience is what we’re all about, and it’s great to know it made a difference.

Your kind words and recommendation mean a lot to the whole team. We’d be more than happy to help again anytime!

Thanks again,
Cornwall Couriers Team

Rated 5 out of 5 stars

Fab service from start to finish

Fab service from start to finish. Great communication and reliable. Super polite and went above and beyond to accommodate. Thankyou chaps!!

January 4, 2025
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for the lovely review! 😊
We’re really glad to hear you were happy with the service and communication throughout — going the extra mile is what we aim for!

It was a pleasure helping you, and we truly appreciate your kind words.

Thanks again from all of us here at Cornwall Couriers!
– Cornwall Couriers Team

Rated 5 out of 5 stars

First time using a local courier…

First time using a local courier service, out of those contacted Cornwall Couriers gave the best response and by far the most reasonable rates. Really quick in responding to my enquiry and making the arrangements required. Fragile goods which required a level of care were collected and delivered in perfect condition. Wouldn’t hesitate to use them again.

November 13, 2024
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for your wonderful review! 😊
We’re delighted to hear that your first experience with a local courier was a positive one – and that we could provide both a great response and fair pricing.

It’s especially great to know your fragile items arrived safely and in perfect condition — we always handle every item with care.

Thanks again for choosing Cornwall Couriers, and we’d be happy to help anytime in the future!

Best regards,
Cornwall Couriers Team

Rated 1 out of 5 stars

I have negatif experience with this…

I have negatif experience with this company.
We dealed on 22/10/24 it was bad experience since.
Also the manager bully me and sent the letter to intimate to stop to complain,
We my experience with them i can't recommandeb to deal with them
Last time i called them to solve the problem, one of the manager said she will do it, Now she does not pick up my phone call.
I cannot recommand them
We do not understand why cornwall courier doesn't understand.
We have a small company callin CFPTM Consulting and Logistics Ltd. We have vans and they do not have a van,
We dealed with them regarding the job we carried from central London to TR12 we have agreed for 220 pounds.
our driver was driver to deliver, his was closed to Exeter, about around 4 hours driving. they told him to go back and met their driver in Bristol.
He did it, in M4 they started abusing the driver with négatif language, because the driver answered how much he will pay him. He said give the parcel I am not going to pay you and he sent him the message saying he will call the police if he doesn't give the parcel.
the driver was traumatised with the bully language.
Then they proposed 100 pounds to the driver, He refused, We called them to arrange another price, which was 140 pounds.
our asked his driver why they changed the delivery place and he replied to him that, they do not go the central London, they want just someone to cover it.
This plateform is for someone who are not happy about the service.

October 22, 2024
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you for your feedback, though we must address the misinformation presented. CFPTM Consulting and Logistics Ltd, as our subcontractor, significantly violated Cornwall Couriers Ltd’s strict policies, prompting us to file a formal complaint against them on the Courier Exchange platform. Unfortunately, it appears this review may be retaliatory in nature, rather than a genuine reflection of our service standards.

At Cornwall Couriers Ltd, we pride ourselves on integrity, professionalism, and transparency. We do not tolerate dishonest or manipulative practices, especially those intended to harm our reputation unjustly. We encourage potential clients to consider our numerous other reviews and reach out directly with any questions about our services.

Cornwall Couriers Ltd

Rated 5 out of 5 stars

Fast & reliable couriers

I arranged for collection of a longcase clock from Lay's Auctions, Cornwall. Once notified, Cornwall Couriers picked up on the same day and delivered to Newport, S. Wales next day. Aivaras sent images of the packed clock (all carefully blanket wrapped) and updated progess/ETA by phone on the day of delivery. All delivered in perfect condition and on time. Highly recommended and all at a very reasonable price.

October 9, 2024
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for the great review! 🕰️
We’re really pleased to hear that everything went smoothly with the longcase clock delivery — we know how important careful handling is for such delicate items, so it’s great to know it arrived in perfect condition.

Your kind words and recommendation mean a lot to us, and we're always here if you need another fast, reliable, and careful delivery.

Best regards,
Cornwall Couriers Team

Rated 5 out of 5 stars

Very quick response Polite person Very…

Very quick response Polite person Very helpful on the job Will definitely be using this company again

August 20, 2024
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for the kind words! 😊
We’re really happy to hear you had a positive experience — quick responses and helpful, polite service are exactly what we aim for.

We look forward to helping you again in the future!

Best regards,
Cornwall Couriers Team

Rated 5 out of 5 stars

Great communication and service

Great communication and service. Will certainly use again.

July 11, 2024
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you for the great feedback! 😊
We’re really glad you were happy with the communication and service — it means a lot.
We’ll be here anytime you need us again!

Best regards,
Cornwall Couriers Team

Rated 5 out of 5 stars

Absolute fantastic service

Absolute fantastic service. The best courier company we have dealt with. Nothing was too much trouble. Willing to help with unloading to an upstairs room. Professional, polite and we would not hesitate to recommend. We will definitely use again. Thank you. Charlotte and Nic

July 11, 2024
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much, Charlotte and Nic, for the fantastic review! 😊
We’re truly grateful for your kind words — it means a lot to hear that you found our team professional, polite, and helpful. We’re always happy to go the extra mile (or flight of stairs!) to make sure everything goes smoothly.

We really appreciate the recommendation and look forward to helping you again in the future!

Warm regards,
Cornwall Couriers Team

Rated 5 out of 5 stars

Perfect

Perfect! Cornwall Couriers collected an Ebay impulse buy from London and brought it down to Cornwall for me. They liaised with the seller over collection timing and adjusted the delivery time to suit me the next day when I had to go out on an emergency mission unexpectedly, plus the goods were well cared for during transit, delivered with a smile and there was always some one at the end of a 'phone to communicate. Great service. Thank you.

June 29, 2024
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with Cornwall Couriers. Our team strives to provide excellent service, and it’s great to know that our efforts to liaise with the seller and adjust the delivery time to suit your unexpected schedule were appreciated. We are also glad to hear that your goods were well cared for during transit and that our communication met your expectations. We look forward to serving you again in the future. Thank you for choosing Cornwall Couriers!

Rated 5 out of 5 stars

Excellent service

Excellent service. First class.

April 11, 2024
Unprompted review
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Reply from Cornwall Couriers Ltd

Thank you so much for the kind words! 😊
We’re really glad you were happy with the service — it means a lot to be called first class.

Always here if you need us again!

Best regards,
Cornwall Couriers Team

Rated 5 out of 5 stars

What an amazing service

What an amazing service. I found Cornwall couriers on line when I needed to arrange a same day collection and delivery from Cornwall to Birmingham.
Avairas supplied me with a very reasonable quote, collected the parcel within an hour arranged delivery the same day. I would highly recommend them.
Stress free and efficient. - Thank you.

March 11, 2024
Unprompted review
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Reply from Cornwall Couriers Ltd

Dear Joanna,

Thank you for sharing your experience! We're delighted to hear our service from Cornwall to Birmingham was stress-free and efficient. Your feedback is greatly appreciated, and we're here for any future courier needs you might have.

Best wishes,

The Cornwall Couriers Team

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