Ordered at the weekend but didn’t receive until Friday… delivery only known when I got the email at work, despite husband being at home all day ? So luckily let him know 2 hours after sitting outside... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
On this occasion we ordered the medium pasties The package arrived promptly at the time advised to us by the courier company. The pasties were frozen. Unpacked immediately and split up into indivi... See more
Pasties found to be most enjoyable and will buy again when all consumed. However most disappointed when my initial order was not delivered,only that but the lack of an acknowledgement when reported... See more
Delivery time slot not notified, turned up at the end of the day and not left in the designated area. Parcel was battered, soggy and falling apart, the pasties were only just frozen. Pasties themselv... See more
Company details
Written by the company
Pasties by Post Cornwall Hamper Store supply most of the UK with proper pasties made in Cornwall.
Contact info
Soweni Unit H, TR72SX, Newquay, United Kingdom
- 01637 355 127
- info@kernowhamperstore.co.uk
- cornwallhamperstore.co.uk
Break An Egg...
Nice pasties; worth putting the oven on for! Mine turned up bashed, which was a bit annoying. They're quite expensive (though not compared to buying anything from the local chip shop or other take away) but nice to have as a treat, or as an easy dinner after a particularly challenging day.
Tip: Because on Pasty Arrival Day I'll be putting a couple in the oven, I crack an egg and milk, and glaze them all before freezing them, to save cracking an egg every time I put a couple in.
The constant 'this price drop is going to finish soon' is also annoying. It looks as if their website has a constant sale built in, like a furniture shop. Not my favourite thing, especially when they build up this false anxiety to Get Them NOW before the price goes back up to 'normal'. There's enough anxiety in life without being made anxious about getting pasties.
User friendly website
User friendly website. Easy to purchase and prompt delivery for elderly relatives who cannot walk well. Really made their day. They loved it. Will be purchasing again.
Brilliant service.
Brilliant service backed by really good Cornish Pasties. Ideal for a Cornishman away.
Bought for a birthday present and it…
Bought for a birthday present and it didn’t disappoint
Scones a bit on the dry side
AVOID AT ALL COSTS
AVOID AT ALL COSTS. Terrible experience, unable to unsubscribe from their emails, they have sold on my info and now I am getting multiple spam emails a day. I bought a product in January and still cannot get off their mailing list (now September).
As to the product I bought, it was good, not brilliant, and so I would not buy from there again. A super valentine's idea spoiled.
Tried over 20 times to unsubscribe from…
Tried over 20 times to unsubscribe from this companies mailing list but it never works.
Sent emails to two different addresses and still keep getting spammed !!!
Fix your unsubscribe process !!!
The courier wasn't great
The courier wasn't great. Contact made with depot to report him.
Pasties themselves 🤤
Junk mail pasties
Poor experience if you like to have junk mail sent to you this is the company for you.even though you request not to receive it. It shows that the product is not up to it as most decent companies do not need to operate this way.still they keep sending me junk mail AVOID AT ALL COSTS
Pasties arrived yesterday,box wet…
Pasties arrived yesterday,box wet through and disintegrating.do not trust this firm as they will not answer phone and closed website down!!!
Disappointing company
I placed an order for a cream tea Birthday hamper box - which is still advertised on their website - for my Grandmother's 83rd birthday. It allowed me to choose a delivery date so I chose the Saturday, 13th August, the day before her birthday. It never arrived and I had no communication at all from the company. Then on the 18th August after a few chase up emails I was finally informed that there was a supply issue (even though it's still available online) and that it was now resolved and would be delivered Tuesday (23rd August). Still nothing and still no word/comms from the company. I find this a VERY poor service. If an item is unavailable, then please remove it from your site. My grandmother knows her gift should be on its way and has been waiting since Saturday 13th August for its delivery. I'm incredibly disappointed in this company and would not recommend it under any circumstances if you expect a hamper to be delivered on time as a gift.
Delivered with box smashed and soaking
Delivered with box smashed and soaking. Refused delivery but then no response from the company despite several emails. No phone number at all. Total shambles, no customer service. Do not use
Family party
We were going to a large family gathering and we took a selection of 'proper' Cornish pasties as well as some cheese & onion and some vegetable pasties. I cooked them so that they were ready just before we left and took them with us to eat for our lunch. I had taken more than I thought we needed knowing that I'd likely have plenty of people who'd want to eat any left overs! People liked them so much that at least two asked for the details of your website, which I willingly gave them. They're ideal for just such a gathering as the meal is in one easily managed bundle! Great, thanks Cornwall Hamper Store!
The pasties arrived a day late
The pasties arrived a day late! totally defrosted.
What a mess! not sure whose fault it was.
I was refunded.This is the second time ive had problems with this company and delivery.
Just had one of the Gourmet Steak…
Just had one of the Gourmet Steak Pasties for my tea. Crikey . . . . huge and extremely tasty. A splash of HP brown sauce was just what it needed . . . . for me, anyway. 100% thoroughly recommend ANY pasties from this company. You will NOT be disappointed!
Awful customer care
I ordered the pasties and cream tea box for my in laws a anniversary , when I received the confirmation email it said cream tea for 8 , I then sent 3 emails trying to get the order rectified, each and every email was ignored , there is no way of calling them either. Sadly I didn’t get the order changed and the pasties never arrived ! They did however have cream tea for 8 which I’m told was lovely, either way I’m really cross at the poor customer service the pasties were the important big for my father in law
Didn't get delivery til 48 hours later…
Didn't get delivery til 48 hours later and all defrosted, box wet and misshapen. They said the delivery had been refused the day before, but they hadn't come here at all despite my giving the directions.
Scam company no responses AVOID
Failed order
Placed Sunday 7th august £28.99
Money taken from bank 8th August
No parcel received
Emailed the company - no response
Multiple messages via FB messages - no response despite being read
Message on Instagram - no response
Other customers also had similar grievances on the fb page
Had to report to bank as a fraud to get a refund and a new bank card ordered as part of the process
Complete disaster of a company
Would avoid at all costs
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








