Corporate Client Services (CCS) Reviews 273

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Kalena was very understanding and explained the process thoroughly. Even when explaining there was funds that could not be returned she did it in a kind way.

Rated 5 out of 5 stars

When dealing with very aggressive merchant service loans. I received a call from this company to help me not only keep my credit up, but also pay my responsibilities. The team from beginning to end co... See more

Rated 5 out of 5 stars

CCS was able to reduce the cost of paying off 2 major loans we had with 2 separate companies. They saved us from going through the legal courts procedures. Not sure how we would have survived handin... See more

Rated 1 out of 5 stars

I received a call from a Ben from CCS that immediately sounded like a solicitation call. He stated that he is currently "working with our current lender" and would like to offer a proposal to reduce o... See more

Company details


Contact info

3.8

Great

TrustScore 4 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carla is always very respectful and…

Carla is always very respectful and knowledgeable in referencing my account. She has a very pleasant demeaner and communication skills. It is always a pleasure interacting with her and she makes it easy to answer the phone when she calls.

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you so much CCS for your…

Thank you so much CCS for your outstanding work and professionalism! They helped me clear my debts one by one and went above and beyond to make sure everything ran smoothly. I’m not an easy client to deal with but they never lost their professionalism with me and made sure I was satisfied. I really recommend them!! Special thanks to Kalena and Redonna for all your help!

July 6, 2022
Unprompted review
Rated 5 out of 5 stars

Relief, in a time when I was stressed n truly…

In a time when I was stressed n truly scared, Todd and Rachel clearly explained the process and they did absolutely everything they said and even more. Would highly recommend Nationwide Financial, 100%. Clear, concise, capable, experienced, truthful and complete. Great program. Allow them take control so you can get back to running your business!!! You will be glad you did.

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

At first I was skeptical...

At first I was skeptical but they did what they said they would do! This helped with my weekly payments and the total that I owed. If you're done working with MCA's for good and need some help, they are the guys to talk to!

June 17, 2022
Unprompted review
Rated 4 out of 5 stars

Great experience!

I don't give out 5 stars because I feel there's always room for improvement, with that being said, I would definitely rate my experience a 4.5! Tobi was great to work with every step of the way.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

At first we said it's too good to be…

At first we said it's too good to be true we didn't believe no one was going to be able to help us with such big loans! But Tobi did!! Her and the entire team have been great to us!! She was always there to answer our questions and always made us feel like there was a solution 👍🏽! At the end we even got some money back, that we didn't even know about it 😅! Thank you Tobi

April 1, 2022
Unprompted review
Rated 4 out of 5 stars

I can't say the results met my…

I can't say the results met my expectations and if I had it to do over again I would have worked with the vendor directly. However, I love the weekly communications. I was more impressed with the demeanor of the first weekly contact until it changed later in the process. The negotiator was definitely on my side and fought hard for me. She communicated effectively and responsively. I would highly recommend requesting Tobi as a negotiator in the process.

March 31, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM

Customer service is nonexistent with CCS. Calls or emails are not answered after they abscond with your money. Both Carly and Kalena have provided unfavorable customer service failing their customer. CCS is a scam do not use them.

I am working for Krueger Landscaping and have left no less than a dozen messages for Kalena.

Carly promised to email a copy of the accounting and agreement yesterday which has not been done. I left more messages for her today without a call back.

We want an accounting of the monies pulled from the account and how they have been spent. We want to be returned all funds that have not been earned.
Thomas Graff
Krueger Landscaping

March 16, 2022
Unprompted review
Corporate Client Services (CCS) logo

Reply from Corporate Client Services (CCS)

Hello Tom, it is our policy not to share client information with third parties unless authorized by our client. As far as I can tell from the file notes we did not receive authorization to speak with you from our client until yesterday. As far as the information that you requested, because your are not our client we are providing that information to the client and if they choose to share it with you that is their decision. I see you are using a signature that would make it appear that you are an employee of our client but that is not how the relationship was explained to us and even if you are it is not up to us to determine your access to your employers financial documents.

I am sorry that you are unhappy but what you call a scam and failed customer service we call PRIVACY. I will be reaching out to the owner of the business (our client) to see what he needs.

Thank you

Rated 5 out of 5 stars

Control / Office Manager

Hello, I want to say that Carly has been awesome to work with. If she isn't an account manager, she should be. I actually want her to take over my account.

Thank you,
Carina Lambaren
Lincoln Construction

March 8, 2022
Unprompted review
Rated 5 out of 5 stars

Tobi was fantastic

Tobi was fantastic. Results were obtained within a day after I met my payment threshold. The agreed upon payoff was less than I anticipated so what a pleasant surprise!

Tobi was very responsive and blew me away with her results!

March 3, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look