I'm very frustrated because I tried to cancel a year ago because I was not getting any new business from the Website that they created for my Etsy business, but they play tricks with you and never ac... See more
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A leading provider of technology-driven digital marketing solutions to local businesses across the US, Hibu Inc. provides an integrated digital marketing solution that includes reviews, websites, SEO, omnichannel marketing, automated email and text marketing, and more—all from One Platform, One Provider. Trusted by tens of thousands of small and medium-sized business owners because of their extensive professional expertise and experience, Hibu helps their clients efficiently manage and continuously engage with prospects, generate valuable leads, and turn those leads into customers that keep coming back. Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner. To read Hibu reviews and learn more, visit http://hibu.com.
Contact info
United States
- corporate.hibu.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 32% of negative reviews
Typically replies within 2 weeks
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Briar Kinnick was so helpful, knowlegeable & professional
Briar Kinnick was so nice, helpful & very knowledgeable. His professionalism and accuracy made the whole experience go by smoothly! I always have a great experience with Hibu. I will recommend Hibu to any company out there.
Thank you,
K. Waters
Granite City Interiors

Reply from Hibu
My Hibu Account Manager
My Hibu Account Manager, Nikki Davidson, is a ROCK STAR! She has helped me grow my massage business exponentially via the Hibu Services and her own expertise. I am forever grateful for our partnership.

Reply from Hibu
Always thorough and efficient
Always thorough and efficient. Part of our business success story. No pressure but always providing options.

Reply from Hibu
Day 6 trying to cancel a product which…
Day 6 trying to cancel a product which it didn’t give me any profit at all and no solution to my case. I’m really disappointed with the service. Everyone that hires this company will only pay a monthly fee and not getting results. How they think that I’m going to have money to pay them if I’m not getting any costumer at all?? Don’t take any risks, they don’t care about the customers at all. They only care about the money they are receiving from you. I’m just trying to cancel a product which they’ve said that I’ll be getting customer. And I didn’t get ANY. The worse is paying $1287 per month for nothing .Don’t waste your money with this. They will promise everything to you.
Extraordinary Staff & Service
Everyone has been extraordinary with my website building. All staff I've interacted with at Hibu is top notch and very responsive to clients needs. The dashboard features to ask for assistance or do myself are just a couple of the many great features offered. I am definitely impressed with Hibu.

Reply from Hibu
Customer Service at its Finest
Kara is nice to work with when it comes to processing requests for our agency's website and/or explaining new programs and the benefits.

Reply from Hibu
Great Website Development!
Hibu has always provided an excellent website for us including making changes throughout the year! We always get great compliment on the website! Thank you, Hibu, for a job well done!

Reply from Hibu
Hibu is Awesome!
Hibu is amazing! They helped us create a new beautiful website to attract more patients into our dental practice. They are always available for questions, changes or concerns. They also stop into the office every few months just to check up and make sure we are still happy with the service. Compared to many other companies, Hibu also offers the best prices around!

Reply from Hibu
I have worked with Hibu for many years
I have worked with Hibu for many years. I appreciate that I can tailor our advertising to fit our business and clientele, not the other way around.

Reply from Hibu
Nikki @ Hibu is friendly and patient
Nikki is friendly and patient. Her timely follow-up is impeccable! I appreciate her help whenever I call. She replies quickly and handles the request immediately. THANK YOU NIKKI!!!

Reply from Hibu
Great company great people who work…
Great company great people who work here and very easy to talk to And always on call ⭐️⭐️⭐️⭐️⭐️

Reply from Hibu
Excellent Customer Service
So far I have received excellent service with Hibu! These women are straight shooters and have done what they said they would help me to accomplish. I'm excited! Thank you!

Reply from Hibu
Hibu is a great company
Hibu created a great website for us. They have made the review process very simple. Any reviews our clients give are posted quickly on our website. Updates to our website are done quickly and professionally. Hibu has many other services they offer, which we have not utilized yet, but hope to in the future. They can help you grow your business. I'm very happy with the guidance and professional work they've done for our company.

Reply from Hibu
This company is one of the worst…
This company is one of the worst companies you could possibly use yes they will overcharge you is overcharge you then when you leave them they will not give you information back saying that they own all the information Beware

Reply from Hibu
I did business with this company for…Website, email, adds, phone book
I did business with this company for decades. Even before they were hibu. There are a few quality people working here but they are few. Some even flat out tell you lies. Email has crashed so many times that when I was just trying to get my domain, I believed them when they said 'sorry our email is down again'. Only to turn, they shut off my services that I hadn't even canceled. After four phone calls the truth came out they actually blamed me because I asked for my domain name to be 'freed'. After 15plus years, they refused to prorate my monthly fee. Saying 'we don't do that'. They left me hanging. I have spoken to them so many times in the last three weeks, they even gave me the info for when I want to cancel ... finally I call to cancel and THEN they try to tell me why I should stay with Hibu. I'm so upset all I can do is leave a warning message out there for others. Run, dont walk!

Reply from Hibu
HIBU made it very easy to update my…
HIBU made it very easy to update my website. Tehy did a great job.

Reply from Hibu
If their digital marketing team worked…
UPDATE: 11/8/21 In response to your reply...No. I have stated all of my grievances with multiple departments in your infrastructure with no satisfactory result. I do find it funny that this negative public review elicits such a prompt response from Hibu, whereas my many calls, emails and in person meetings have not. Telling. There is no reason to write to yet another dead end. Perhaps do less online reputation management for your own benefit and more for that of your clients...
If their digital marketing team worked even a fraction as hard for my business' digital brand and presence as their legal team has trying to extract money not owed to them, I probably wouldn't be a disgruntled ex-client. This company is not who you should trust to help you build. Paying Hibu to be in charge of your businesses digital marketing is the equivalent of balling up money and throwing it in a waste basket, actually then you could simply retrieve the wads of cash, its worse for sure.

Reply from Hibu
The right kind of support when I need…
The right kind of support when I need it.

Reply from Hibu
Hibu is a scam...
doing business with Hibu was the worst experience i had,at the beginning they make things sound so good and they promise me great results until i singed up with them,it was a year contract i spent over $4,000 and i didn't get any return from my investment with Hibu,they are professional liars , they also charged me big amount of money to build a website for my business and when the contract finished i lost the website with all my reviews,the salse man told at the beginning that this is one time charge for the website and this website is mine even if i don't renew the contract,it was a big lie.i tried to cancel the the contract but they wouldn't let me .i don't recommend this company

Reply from Hibu
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