Corporatecommercialsurveyors Reviews 

344
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team members for being exceptionally supportive, friendly, and remarkably patient when navigating complex administrative procedures. Individuals deeply value the efficient service and clear explanations, noting that staff members make the entire journey completely stress-free and manageable. However, some customers also noted frustrating delays and a disappointing lack of communication once the initial setup phase concluded. A few reviewers experienced ongoing difficulties with unresponsive support teams, unfulfilled promises, and prolonged waiting periods before receiving any substantial progress updates. Several people expressed disappointment that expected financial savings did not materialize following the prolonged process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism throughout... See more

Service

Users describe positive interactions with service, highlighting that the team is professional, reassuring,... See more

Customer service

Consumers find customer service to be positive, highlighting professional, knowledgeable, and responsive... See more

Response time

Reviewers highlight positive aspects of response time, noting that inquiries and questions are answered... See more

User experience

Customers report positive experiences with user experience, highlighting clear communication and step-by-step... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lyndsey Chance on the registration team was extremely helpful, she listened to what I said whilst I was mildly panicking about getting stuck uploading information to the Government Website. Lyndsey re... See more

Company replied

Rated 5 out of 5 stars

Rosie of CCS has been enormously helpful over the last two days in resolving some VOA issues re CCS Agency appointment promptly whilst we were on their site. She also clearly communicated the ne... See more

Company replied

Rated 5 out of 5 stars

Corporate commercial surveyors are a great company . Completely take all of the hassle out of having a business rates revaluation done. Rosie, was an absolute star, made the whole process very... See more

Company replied

Rated 5 out of 5 stars

Our first meeting was very positive, process was very clear and all completed by them, it was a simple yes you are owed a refund or no your not, we sent over the information they requested and got an... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

344 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(344)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I found Corporate Commercial Surveyors…

I found Corporate Commercial Surveyors to be very helpful and professional throughout the process. The staff were friendly, knowledgeable and kept thing moving efficiently.

The process was quick and straight forward up until the final stage which unfortunately is taking longer due to the Valuation Office Agency and is outside of the surveyors control.

Overall I am happy with the service.

August 14, 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the feedback, Roberta - it's always a pleasure to hear of a satisfied customer

Rated 5 out of 5 stars

Very professional and honest service

Very professional and honest service, We were kept up dated with the process, would defiantly recommend using this service

August 11, 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks Catherine, it was a pleasure working with you.

Rated 4 out of 5 stars

Alex Stevenson

Alex Stevenson, kept us updated until the successful conclusion of a Rate reduction, which we were very thankful for.

August 5, 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks Trudi, we will be sure to pass on your kind words.

Rated 5 out of 5 stars

Rob was very informative

Rob was very helpful and informative, explaining the process in understandable language and making the experience very pleasant. Highly recommend.

August 7, 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks for the feedback, it really does mean a lot to us.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Rob was professional and extremely helpful. He made the whole process easy and was able to guide me along the way. Thank you Rob, I highly recommend. 5⭐️

August 3, 2026
Unprompted review
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Reply from Corporatecommercialsurveyors

Thank you for sharing your experience, Paul.

Rated 5 out of 5 stars

Supportive process

Working with Corporate Commercial Surveyors was made very straight forward from the initial stages when we were guided through the process by experience hands. We were kept up to date during the entire process and we felt supported until the end. It did take much longer than we originally expected but we got there in the end. Thank-you

July 31, 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks Jason - good to hear of your satisfaction

Rated 5 out of 5 stars

Incredibly helpful

Incredibly helpful! Guided me through my experience making the whole process Incredibly easy!

July 31, 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you, Gathan - we are delighted to learn of your satisfaction with our services

Rated 5 out of 5 stars

2nd time lucky

First appeal was rejected by the VOA but luckily the 2nd review was dealt with swiftly by Rob and the team and we managed to get our RV lower than what it was previously so a great result overall.

November 11, 2025
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks Dave - and yours was a case that ably demonstrates one of the key benefits of our service… the constant portfolio monitoring. Sometimes it takes more than one attempt to secure the right outcome, because our work is linked to multiple factors - Nevertheless, we are pleased that you are happy with the overall service delivered.

Rated 5 out of 5 stars

Great Business

Here’s a concise, positive review you can paste into Trustpilot:

I had a very positive experience dealing with Corporate Commercial Surveyors. Rob Kaye took the time to listen to my concerns, explained everything clearly, and worked with me to reach a fair resolution. Throughout the process he was professional, responsive and genuinely helpful. I appreciate the effort he made to ensure everything was handled properly and would like to thank him for his excellent customer service. I now look forward to the outcome of my appeal and would be happy to recommend the company based on my experience.

June 1, 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you, Jeffrey.

Rated 1 out of 5 stars

This is a scam

This is a scam. Do not pay any money to this company. They will not get you any reduction in your business rates. Anybody who works for or represents this organisation should be ashamed.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

I have no hesitation in recommending…

I have no hesitation in recommending Corporate Commercial Surveyors. They came to my office and explained the process clearly and gave me expert advice on how the Valuation Office works.
I consider their fees value for money as this is an ongoing process and could potentially take months.
Robert Kaye and the Team have been very helpful during the process and I would definitely recommend them.

August 6, 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you, Paul. We are pleased that you have found the process to be value for money and the team to be helpful. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Louise Daffin

Louise has been very helpful , she has been professional and efficient at all times . Thank you

August 6, 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thanks you, we will be sure to pass on your kind words.

Rated 5 out of 5 stars

THE Way To Stop Unjust Business Rate Escalation!

Despite a bad experience from a previous approach from a different company, we were encouraged by CCS's clear information at the outset after they approached us. We decided to go-ahead with their recommendation (despite the previous experience) and everything was carried out as promised. Rob kept us informed and on-board throughout the process and have been very thorough. The crazy escalation of business rates is having an adverse effect on running any business - CCS do all they can to achieve the correct reduction putting a stop to the wrongful escalations.

August 6, 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you, Simon.

Rated 4 out of 5 stars

Running a small business such as ours…

Running a small business such as ours requires support and guidance from 3rd party advisers to ensure financial success and control of overhead costs. We were approached by James Mellish of Corporate Commercial Surveyors regarding our local authority business rates which have increased significantly in price. The advice given was clear and easy to understand and very professional.

July 7, 2026
Unprompted review
Corporatecommercialsurveyors logo

Reply from Corporatecommercialsurveyors

Thank you for the positive comments on the advice given by us.

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