A really beautiful bike, with a lovely color and design. Clear instructions were included. Most importantly, my daughter loves riding it and is absolutely delighted with it. Excellent value for money!... See more
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Bike was relatively easy to assemble, and was very cute when finished. The riding experience is great, no complaints (I am a short woman so I got the "meisjesfiets". I didnt turn out to have the neces... See more
My son's new bike is great and he is very happy with it. The online instructions were clear and easy to follow. Everything was well organized, and even when the order was marked as shipped before... See more
[EN] Good value for money. Very solid bike for the price. Nice design, and yet solid quality. My daughter is absolutely thrilled with her new bike! Thank you Cortego for the fast delivery... See more
No recent history of asking for reviews
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Replied to 7% of negative reviews
Typically replies within 48 hours
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Quick delivery and an amazing bike
Quick delivery. They said order before 17.00, delivered the next day. And that is exactly what I’ve got. About the bike, its’s an amazing and a solid bike. Truly happy with it.
super
The bike is super, the delivery is super, everything was top notch, I am very happy with this company.
Excellent customer support
Excellent customer support to help me choose the correct bike size, fast delivery and clear assembly instructions. The bike is fantastic for the price very comfortable! Very happy with it!
Defective bike, seller breaks laws & pressures customers
I ordered a bike from this seller, but it arrived in a completely unusable condition – multiple parts were broken, making it totally unsafe to ride.
Initially, they refused to solve the problem, rejected a refund (even though legally required), and treated me rudely.
Only after I posted a review here on Trustpilot did they react: calls from 3-4 different numbers wanting to “talk” by phone. I insisted on email communication for evidence. Solutions were only offered after I wrote the review – and I only received one after deleting it.
The seller even defamed Trustpilot via email as a “money machine that doesn’t help,” clearly breaks laws (EU consumer rights), and systematically pressures customers to remove negative reviews.
Such practices are unethical and illegal.
Avoid this seller!
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