Cosatto España Reviews 782

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I have not used the seat yet but in comparison with others it seems steady, strong, portable, it's beautiful and I am happy with the service. It is a bit heavier than expected.

Company replied

Rated 5 out of 5 stars

The customer service is what made the difference. Edith was extremely helpful, friendly and fast; we had an issue with the delivery company, but all got sorted out quite fast. Besides all of this, the... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service. We bought the Cosatto pushchair more than 1 year ago and had issues unfolding it and they responded super quickly and could fix it myself with the video that they send me. Th... See more

Company replied

Rated 2 out of 5 stars

We did not receive this pram, car seat and all that is included in the bundle and it’s been a month since we ordered. I will admit that we did a mistake with the address/personal ID, but even so, tha... See more

Company replied

Company details

  1. Baby Store
  2. Baby Clothing Store
  3. Children's Clothing Store

About Cosatto España

Written by the company

Diseños chulos para bebés felices.

Cosatto es una pequeña empresa familiar que tiene la misión de Salvar el Mundo de las Cosas Aburridas para Bebés.

Creamos carritos, sillas de paseo, sillas de coche, tronas y muchos más productos coloridos con diseños que los peques aman.

Nuestros productos han sido galardonados en distintas ocasiones por ser únicos y contar con funciones inteligentes que facilitan la vida a los padres y madres.


Contact info

4.2

Great

TrustScore 4 out of 5

782 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Love the Color’s

Love the Color’s, love how easy it is to use and most importantly how comfortable it is for the lil man… amazing 🤩

September 20, 2022
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Reply from Cosatto España

Thank you for you comment Rebecca, We are sure you all are going to enjoy it.

Rated 5 out of 5 stars

Excellent

Cosatto is always the best choice. I only have good things to say about this brand. I’m their customer since 2014. My last order is a Woosh 3 Tomkin Tiger that i’M in love with, is so light weight, really brightful colours and so easy to fold. I’M so happy with it. Cosatto ❤️

August 2, 2022
Unprompted review
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Reply from Cosatto España

Gracias por tu comentario Lauren, nos encanta que seas una enamorada de la marca. Estamos seguros de que tu Tomkin Tiger será el centro de las miradas.
Gracias por confiar en nosotros para el bienestar de tu peque.

Rated 2 out of 5 stars

We did not receive this pram

We did not receive this pram, car seat and all that is included in the bundle and it’s been a month since we ordered. I will admit that we did a mistake with the address/personal ID, but even so, that has been rectified 2 weeks ago. We are still waiting for the pram and all other bits.
The only reasons they get 2 stars is because Eva from costumer services has been fantastic at replying to our emails and questions, very polite and very professional! However we would like the 1k bundle that we bought for our friends…and it would be nice if they would get it before the baby outgrows it…

July 20, 2022
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Reply from Cosatto España

Hola Alexandra,

Siento muchisimo que estemos teniendo estos problemas relacionados con la entrega. Sabemos que es de las compras más importantes antes de la llegada del nuevo miembro a la familia y nos gustaría que fuera la mejor experiencia posible.

Nos consta que han llegado a una nueva solución con nuestros compañeros de atención al cliente y esperamos que pronto puedan recibir la compra.

Gracias por entender la naturaleza de las circunstancias y valorar nuestro trabajo

Rated 5 out of 5 stars

Excellent

Once again, EXCELLENT!

June 24, 2022
Unprompted review
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Reply from Cosatto España

Hola Aida, gracias por tu comentario, nos encanta que nuestros clientes estén satisfechos, sabemos que nuestra marca te encanta y esperamos que disfrutes de tu compra.

Rated 5 out of 5 stars

Absolutely amazing

Excellent design, quality and service - thank you so much!

May 3, 2022
Unprompted review
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Reply from Cosatto España

Thank you very much for your review. We are glad to know that you are satisfied with our service and our product. We hope you enjoy it

Rated 1 out of 5 stars

Terrible experience

Terrible experience, after more than 20 days we still have not received the chair, unfortunate... do not buy on this page... they are scoundrels

April 17, 2022
Unprompted review
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Reply from Cosatto España

Gracias por dejarnos su feedback.
Siento mucho oir que esto ha ocurrido, he solicitado más información para poder indagar sobre los detalles de su pedido y el motivo del retraso en la entrega para poder ayudarle. Sabemos que es una situación desagradable, por favor, mandenos un email a info@cosatto.es para poder ayudarte en el menor tiempo posible.
Gracias

Rated 1 out of 5 stars

I ordered a stroller (ES1530) on…

I ordered a stroller (ES1530) on 30.12.2021 from the Spanish site cosatto.es and entered the data and address in Valencia as required . I paid via paypal. So far so good, but after a while I received an email with additional questions to which I answered. The wait continued. Two weeks later I wrote a letter asking where the stroller was and when I would receive the order. I did not receive any answer. I had to call the UK and ask what was going on with the order and I did not recive any adequate answer again . I had to cancel the order and ask for refund . I am very disappointed. I hope that my money will be reimbursed within the agreed time( 10 working days ) so that I do not have to notify the authorities of fraud.

January 20, 2022
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Reply from Cosatto España

Hey Zoran, thanks for leaving this review. I am so sorry to hear of the issues you faced when placing your order with us. I am able to locate all the details regarding the cancelation of your order, please be aware it depend how fast the bank accepts the payment depend when you will receive this however it usually takes up to the 10 working days as advised. I hope this helps.

Rated 5 out of 5 stars

So fast delivery

So fast delivery, product are the same in the picture. High cuallity.I love it
Un envío rapidísimo, el producto es igual a la foto. Gran calidad. Me encanta

January 18, 2022
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Reply from Cosatto España

Hey Barbara, thank you so much for leaving this review. I am delighted to hear your goods were delivered promptly and you are happy with the items purchased. Thanks again, Jess, team Cosatto.

Rated 5 out of 5 stars

Our Cosatto was delivered in just a few…

Our Cosatto was delivered in just a few days. We are very happy with it. It is well built and the design is very clever. And our child loves the bike bell!

November 24, 2021
Unprompted review
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Reply from Cosatto España

Thank you for taking the time to leave your review.

We appreciate your feedback.

Thank You

Rated 5 out of 5 stars

WE LOVE OUR COSATTO!

WE LOVE OUR COSATTO!! We love the design and materials, we are so happy our baby rides that awesome car!! We definitely recommend it.

September 2, 2021
Unprompted review
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Reply from Cosatto España

Thank you for taking the time to leave your review.

We appreciate your feedback.

Thank You

Rated 5 out of 5 stars

Hello

Hello, we are true cosatto geeks - have bought Paloma Faith products for the newborn and now stroller for the toddler. And it is very very good and eye catcher for the kid -comfy, easy to fold, easy to transport. Good for the city walk.

September 1, 2021
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Reply from Cosatto España

Thank you for taking the time to leave your review.

We appreciate your feedback.

Thank You

Rated 5 out of 5 stars

Very good product

Very good product.
Excellent quality.
Super fashion.

July 6, 2021
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Reply from Cosatto España

Gracias por tomarse el tiempo para dejar su comentario.

Agradecemos sus comentarios.

Gracias

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