Cosmedic Supplies Reviews 288

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Amazing customer service and prompt delivery always. Plus the Social events they run are doing great things for the PMU industry and helping spread knowledge without gatekeeping for really reasonable... See more

Rated 5 out of 5 stars

Easy site to navigate - exceptional customer service. I had a query about the dates on the pigment bottles, so I emailed them. They replied straight away. All purchases are wrapped well and posted st... See more

Rated 5 out of 5 stars

I ordered an item which was due to be delivered by royal mail but has been delivered to another property at a completely different address. I have been emailing Edie and she has been so helpful. I can... See more

Rated 5 out of 5 stars

I’ve been using this brand for few years now, and seeing it grow to this level of success is amazing. Their costumer service is still as reliable and fantastic as it was few years ago. Amazing range o... See more

Company details

  1. Cosmetics Industry
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler
  4. Cosmetic Products Manufacturer
  5. Cosmetics Store

Written by the company

The UK's leading semi permanent makeup supplier for machines, needles and Semi Permanent Makeup accessories. Award Winning Permanent Makeup Machines.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

288 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very dissapointed in customer service

Very dissapointed in customer service.
Beginning of 2025, ordered 2 bottles of fix’d pmu remover.
Customers were having a bad reaction to the products, discovered I received 2 expired bottles.
Contacted customer service, they send 2 replacements. Had to pay €26 to DHL to receive the products. Again, received 2 expired products.
Contacted customer service, again, said they would refund the amount.
Now 1 month later, still have not received a refund and customer service is ignoring my reminders.
Disheartening experience. Not recommend.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Easy site to navigate

Easy site to navigate - exceptional customer service. I had a query about the dates on the pigment bottles, so I emailed them. They replied straight away. All purchases are wrapped well and posted straight out. Will definitely be a repeat customer. Thank you, Cosmedic Supplies.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

First time ordering

First time ordering. Seemed fine until I got an email from DHL saying I had to pay another $75??? If didn't pay, they'll return the product to company. I'll let them return the product and never order from here again.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Can’t fault - 10/10

There are a few bigger sites in UK all PMU artists use however over the time I have found that Cosmetic Supplies is best in my option. You can always rely on next day delivery (even Saturdays), selection of high quality pigments and needles is second to none, prices are extremely competitive and I have never had any issues with any of the PMU supplies I have ordered through them. Would definitely highly recommend. Added bonus - they always have a sales section so you can accidentally put a little extra in your basket.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great company, great needles 💕

I’ve ordered from here many times over the last year or so. They are always very quick with delivery, responsive to emails and I still think their Luna+ cartridges are the best needles on the market. Thank you!

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Definitely recommend, it was my first time ordering and can’t believe how quick the delivery is! They have some great products too, will definitely order again

April 27, 2025
Unprompted review

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