Two free gifts were supposed to come with the purchase, but no sign of them. I'm not concerned at the loss, as these were just small items and didn't influence my purchasing decision at the time... See more
Company replied
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See what reviewers are saying
I was informed that my order was shipped on the 8th October 2013, with the tracking number RC900575361HK. I placed my order on the 29th September, over a week prior to my order being shipped. I was... See more
Company replied
I placed this order on 30th July and I have still received no confirmation that it has been shipped! I could forgive that if the parcel had been delivered but no sign or siting of it here in Weston s... See more
Company replied
Placed my 1st order with them Nov'13, product never Delivered n when asked 4 Refund, was given lots of Excuses n kept Stalling as well as Don't really bothered 2 Respond 2 Emails until I Wrote... See more
Company replied
1.4
Bad
323 reviews
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Cheap but with a price !
Yes your products are great & affordable BUT ! You take too long posting them out !!! I seem to receive my goods at least 6 weeks after ordering ???? why so long ?
August 18, 2013
Unprompted review
Reply from Cosme Paradise
Dear Harriette,
Thank you for your feedback, the order #100003953 that you placed on 9-Aug that has been shipped on 10-Aug already and the tracking number is RC900546100HK. According to the Hong Kong Post tracking record, your parcel was left Hong Kong for its destination on 12-Aug-2013, we think your order will arrive soon. Please kindly understand there may be delay caused by custom check since all cosmetic products including liquid can be counted as dangerous good. Delay may be caused up to 3 weeks in total from departures to arrival. We value your comment highly and we promise we would keep improving our service.
You can track the parcel status on Hong Kong Post website: http://app3.hongkongpost.hk/CGI/mt/enquiry.jsp
Sorry for any inconvenience caused and thank you for your understanding.
Please don't hesitate to contact us anytime if you have any enquiry.
Best Regards,
Cosme Paradise
Excellent Transaction
I was very happy with the whole experience, great prices and fast delivery to Australia
Will definately be shopping here again
Thankyou for a great service
August 16, 2013
Unprompted review
no problems, easy to order
No problems at all, easy to order and arrived promptly
August 15, 2013
Unprompted review
very quick and spot on
process was quick and easy, however, it wasn't delivered to my office address, I was given a registered post note and had to go into the post office to collect. I have things delivered to work as there is always someone here during delivery so this was inconvenient. Overall would use them again.
August 13, 2013
Unprompted review
Fantastic shoping experience on the Cosme Paradise web site.
As a shopper who lives in a remote region I always miss out on the bargins. So with Cosme Paradise I can still get the bargins and the products are dispatched to me quickly so I do get them in a reasonable time.
August 13, 2013
Unprompted review
Support does not answer letters
I have not received my order#100002464. I have repeatedly asked you to submit to the search for the parcel. I pay AUD 95,00 $ by April 30, 2013. Since the payment was 105 days is more than three months. Please refund the payment to my PayPal account.
Thanks
August 13, 2013
Unprompted review
Reply from Cosme Paradise
Dear Elena,
Thank you for your feedback , We have replied your email on 16-July and already opened an investigation case with Hong Kong Post office on 17-Jun. Please kindly understand the investigation case usually takes two to three months for registered airmail. We will get back to you as soon as any updates.
Please don't hesitate to contact us anytime if you have any enquiry.
Best Regards,
Cosme Paradise
very good, fast delivery
this company is easy to use, delivery was quick and product seems genuine.
August 13, 2013
Unprompted review
Good customer service and order arrived quickly!
I was very happy with the service I received and my order arrived quickly, also I couldn't get the product I ordered anywhere else so they have a good range of products
August 12, 2013
Unprompted review
A+++
Awesome delivery time, very professional would recommend too anyone , will use again mark (Sydney Australia )
August 12, 2013
Unprompted review
Good price and great delivery to Australia!
From the 1st step of the process to the delivery of my goods, my first experience of ordering from Cosme Paradise was smooth and hassle-free. Delivery to Australia was quick also. I will happily recommend to friends.
August 8, 2013
Unprompted review
Disappointed!
I placed this order on 30th July and I have still received no confirmation that it has been shipped! I could forgive that if the parcel had been delivered but no sign or siting of it here in Weston super Mare yet and it is now 18.12pm on Wednesday 7th August. How dare this company ask me for a review. I shall never use them again!
August 7, 2013
Unprompted review
Reply from Cosme Paradise
Dear Mrs Payne,
Thank you for your feedback , please kindly note your order #100003780 has been shipped and the tracking number is RC900545285HK. According to the Hong Kong Post tracking record, your parcel was arrived at its destination country on 4-Aug-2013, we think your parcel will arrive soon.
You can track the parcel status on Hong Kong Post website: http://app3.hongkongpost.hk/CGI/mt/enquiry.jsp
Please don't hesitate to contact us anytime if you have any enquiry.
Best Regards,
Cosme Paradise
Fantastic, very happy with this company!
The perfume was genuine, delivered quickly and a great price compared to shopping in department stores in Australia. I will be buying all of my perfume from this online company from now on because the shipping was extremely fast too! No need to pay too much for perfume again!
August 7, 2013
Unprompted review
Great communication and good value!
I've ordered a few things from Cosme Paradise, with orders being dispatched in a timely manner. Great specials and a good range.
August 3, 2013
Unprompted review
Great feedback & service
I would recommend using this company to order products. I was able to get what I wanted at a great price. They kept in contact in relation to my product delivery status.
July 31, 2013
Unprompted review
HIGHLY RECOMMENDED TO EVERYBODY
FAST RESPONSE, FAST DELIVERY PLEASURE TO DO BUSINESS .THANK YOU
July 30, 2013
Unprompted review
Excellent company …. Well definitely purchase from you again
Great prices and fast shipping , also a good range of products.
July 29, 2013
Unprompted review
Good packing and quick delivery!!! i am delighted.
July 26, 2013
Unprompted review
Superb
This is my first order with Cosme Paradise and I was pleasantly surprised by how quick my order arrived, less than 1 week to Australia. Very happy with the product and the service.
July 25, 2013
Unprompted review
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