Cosme Paradise Reviews 

323
TrustScore 1.5 out of 5

1.4

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Rated 2 out of 5 stars

Two free gifts were supposed to come with the purchase, but no sign of them. I'm not concerned at the loss, as these were just small items and didn't influence my purchasing decision at the time... See more

Company replied

Rated 2 out of 5 stars

I was informed that my order was shipped on the 8th October 2013, with the tracking number RC900575361HK. I placed my order on the 29th September, over a week prior to my order being shipped. I was... See more

Company replied

Rated 1 out of 5 stars

I placed this order on 30th July and I have still received no confirmation that it has been shipped! I could forgive that if the parcel had been delivered but no sign or siting of it here in Weston s... See more

Company replied

Rated 1 out of 5 stars

Placed my 1st order with them Nov'13, product never Delivered n when asked 4 Refund, was given lots of Excuses n kept Stalling as well as Don't really bothered 2 Respond 2 Emails until I Wrote... See more

Company replied

1.4

Bad

TrustScore 1.5 out of 5

323 reviews

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1.4

All reviews

(323)

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Rated 2 out of 5 stars

Still waiting!

I ordered gifts on Dec 22nd for my niece's 16th bday. She received one part of the gift after the New Year and is still waiting for the perfume. I had a difficult time finding someone online for a chat. My emails from the site were not answered. I finally got through on chat. The person tracked the gifts. She informed me one part was out of stock but was being sent that day. Still waiting. It's now 1 month since the order. Not exactly acceptable.

January 16, 2014
Unprompted review
Rated 5 out of 5 stars

Fatastic Service and products

Well I received my new products within 5 days, I was surprised. But I am really happy with the chosen face moisturisers and will continue to use this site for further purchases.....oh yes price was it was very competitive and offers a great range.
One Happy shopper
Aileen

January 12, 2014
Unprompted review
Rated 5 out of 5 stars

excellent prices excellent service

Prices are excellent, Service is excellent. There are always excellent specials of quality brand name products. Orders always arrive promptly and I love the free gifts. I will continue to buy my cosmetics and perfume through this website.

January 7, 2014
Unprompted review
Rated 5 out of 5 stars

Timely and hassle free

I was a bit reticent to purchase from a previously unknown overseas company (to me at least) as I am fairly new to online shopping. However, the goods were delivered as promised in a timely manner - not an easy feat just prior to Christmas!

January 6, 2014
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

My purchase arrived promptly before Christmas Day, which was great. However the 2 free gifts were not included. There was no explanation or substituted goods. I initially felt I was conned, BUT 2 weeks later I received the 2 free gifts, as promised. The Christmas rush was probably the cause of the delay. I would definitely buy from them again.

January 3, 2014
Unprompted review
Rated 5 out of 5 stars

Great product at a great price

I bought a perfume I was eyeing at a local dept. store which was quite pricey, for under $90. I've bought another since and while there are tempting deals daily I will wait when some of other favourites are on better specials.
Great selection of products.

January 3, 2014
Unprompted review
Rated 4 out of 5 stars

Delivered as promised

Although it took awhile...coming from Hong Kong, my pkge arrived in good condition with the product as promised, plus two free samples and a polite thank you card. I would use you again.

January 1, 2014
Unprompted review
Rated 1 out of 5 stars

Bad experience

I placed my order almost a month ago, ordered 2 items. 3 weeks later, I received an email stating one of the items is not available. I never received the remaining item.

January 1, 2014
Unprompted review
Cosme Paradise logo

Reply from Cosme Paradise

Dear Baby Kurup,

Thank you for your feedback , please kindly note the remaining items has been shipped and the tracking number is RC198627903HK . The refund is completed also on 23-Dec.

The shipment status is available on Hong Kong Post website: http://app3.hongkongpost.hk/CGI/mt/enquiry.jsp

Please don't hesitate to contact us anytime if you have any enquiry.

Best Regards,
Cosme Paradise

Rated 5 out of 5 stars

easy to deal with and good delivery time

Tried Cosme because the item I was looking for was considerably cheaper than from other sources. Very pleased with overall result.
Two separate inquiries were responded to in a reasonable timeframe and delivery to Western Australia was effected within a week which I consider to be very good as it was just before Xmas.
I will definitely use Cosme again

December 31, 2013
Unprompted review

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