Cosmetic Couture Reviews 

103
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly knowledgeable, supportive, and professional, making interactions pleasant and effective. Many people highlight the exceptional service and user experience, describing it as warm, seamless, and professional from start to finish. Reviewers also appreciate the thorough and informative training courses, which leave them feeling confident and well-prepared to apply new skills. However, some people mentioned issues with professionalism and support, citing instances of unprofessional staff conduct and a lack of accountability. A few other people also felt that the practical training experience could be improved, noting insufficient opportunities to practice on models, which impacted their confidence in delivering treatments.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and supportive... See more

Service

Reviewers highlight positive aspects of service, with many praising the knowledge, support, and... See more

User experience

Clients share positive opinions on user experience, with many describing it as warm, professional, and... See more

Quality

Customers had ambiguous experiences with quality, with many reviewers expressing satisfaction with the... See more

Product

Customers consistently note ambiguous experiences with product, with some reviewers finding the results... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m coming to the end of my level 4 with Stephanie and she’s been an amazing tutor. She’s extremely knowledgeable and does everything she can to ensure you understand the modules and is always on hand... See more

Rated 5 out of 5 stars

Came in today to be a model for Endopulse and it was overseen by Kyle. Such a good experience from walking through to reception met by the lovely Dean to taking my appointment with Kyle. Kyle was rea... See more

Rated 5 out of 5 stars

Isabella was really helpful at our CCJ training course today. She demonstrated various techniques as to how we can treat the cheeks, chin and jaw effectively whilst bearing each clients facial anato... See more

Rated 5 out of 5 stars

Cosmetic Couture shaped my future in the industry! I trained with Maxine 7 years ago and she has been my biggest inspiration since . I am now completing my L5 & 7 with the team and they are so support... See more


Company details

  1. Charter School
  2. Beauty School

Written by the company

Cosmetic Couture: Your Pathway to Success! 🌟 Cosmetic Couture has earned its reputation as a trailblazer in the field of aesthetic training, consistently delivering unparalleled excellence and innovation in education. With a legacy spanning years of dedication to empowering individuals in the aesthetics industry, we pride ourselves on being at the forefront of cutting-edge training methodologies and industry advancements. 🌟 Our commitment to excellence is reflected in the numerous accolades we've received, including being voted the No.1 Training Provider in 2021 and 2022, as well as securing the esteemed Client Experience Award in 2022 and 2023. These accolades serve as a testament to our unwavering dedication to providing the highest quality education and ensuring an exceptional experience for each and every one of our students. 🏆 At Cosmetic Couture, we understand that the journey to success in the aesthetics industry requires more than just technical skills – it demands a comprehensive understanding of industry standards, regulatory requirements, and the latest advancements in technology and techniques. That's why our pathway courses are meticulously crafted to equip our students with the knowledge, skills, and confidence needed to thrive in this dynamic and rapidly evolving field. 💼 Located at 2b Southstage Michigan Avenue, Manchester, United Kingdom, our state-of-the-art training facility provides the perfect environment for learning and growth. From regulated qualifications to hands-on practical training, we offer a diverse range of courses designed to cater to the unique needs and aspirations of our students. 🏢 Whether you're an aspiring practitioner looking to kickstart your career in aesthetics or a seasoned professional seeking to expand your skill set, Cosmetic Couture is here to support you every step of the way. Join us on your journey to success and unlock your full potential with Cosmetic Couture – where excellence meets opportunity. 🚀


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

103 reviews

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Replied to 71% of negative reviews

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4.3

All reviews

(103)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lorraine simply amazing

I had Lorraine as my tutor today, I’ve done aesthetics courses for 10 years, and can honestly say I had the best day, really in depth knowledge, she was patient, she taught me so well, thank you so much, highly recommend

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

I did my training here.

I did my training on Thursday, Friday and Saturday.
I trained in quite a few things with 3 different trainers and all 3 days I really enjoyed.
Not only were the trainers very lovely and so down to earth they were also very knowledgable and answer any questions you may haves
I have come away more than happy with the training I was given and ready to start my new treatments.
I enjoyed it that much I have booked on another course on the 28th.
Thankyou so much to all the woman and guys here.
You do amazing x

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

My experience at cosmetic couture was…

My experience at cosmetic couture was fantastic the tutor was second to none Lorraine Darker was her name , she was so nice she really put me at ease. Her knowledge that she passed on to me was very informative and interesting, she made the whole session enjoyable and I gained so much practical experience thanks to the models provided. Lorraine went above and beyond by sending me all the links of equipment that I could purchase and any information she thought would aid my confidence in doing the CO2 application on my own patients.

October 9, 2025
Unprompted review
Rated 2 out of 5 stars

Hugely disappointed with Cosmetic…

*EDIT*....My review is for Cosmetic Couture UK and Ireland. My initial point of contact was made about the course being advertised on the UK FB page. All enquiries and payments were dealt with by a girl called Paige in CC UK. The Belfast training location is also advertised through Cosmetic Couture UK. No mistake here.
*EDIT 2*...Can you explain then why Cosmetic Couture Education took my money? Why my correspondence was with Cosmetic Couture Education? Super unprofessional the more this goes on. Smh.
I didn't receive a receipt for same either so you might get on to your Cosmetic Couture Training Ireland branch and arrange that for me? Least you can do for £800. Cowboys.

Hugely disappointed with Cosmetic Couture Training. I chose this company for pdo thread training after seeing and believing their positive and professional online presence. I have had very poor training in the past and really thought this time I was going with a great company, the top of their game. How wrong I was!
I decided on training in Belfast as it's a 2hr drive for me rather than flights and hotel stay etc (which I was prepared to do and so thankful now I didn't)
I made enquiries and booked the 1 day training which was £800. This was to include 5 modes of treatment (mono,cog,fox eye,nose lift and lip flip)
Hands on, practical course was to run 10am-6pm with prior at home online reading.
I was contacted the day before to say we would start at 11am. No problem.
On arrival, I was told 1 model cancelled, which left us with 2. Not a whole lot of faces to practice on, I got some cogs and monos to do. Started hands on around 1pm, finished by 2.30pm(ish) Certainly not enough to leave feeling confident in delivering these treatments. The trainer (who was very nice) offered to organise another mornings training which meant another 4 hrs travel and another closed clinic day and loss of earnings for me. Not ideal but "models cancel" which is understandable. A much bigger model bank is needed really if courses are advertised and sold with the words 'plenty of models'
I returned a few weeks later (another 4 hr drive and closed clinic for me) to the same situation, not enough models!! The one 'model' I got for fox eye threads did NOT need this treatment so demonstration of 'before and after' wasn't effective at all.
Again, I left day 2 (1 model) with 2 out of 5 treatments incomplete so couldn't get certified for my 1 day course.

My trainer was very embarrassed about this situation and offered to come to my clinic where I could guarantee ample models.
I contacted Cathy with my issues around all this wasted time and inadequate training, suggested completing it in my clinic, sourcing my own models. Communication had become very slack at this stage, unlike before I paid for my course so I had to follow up a second and third time to get an answer.
Eventually she said I had to go back to Belfast for 1 model to do the 2 outstanding treatments.
Another 4 hour drive, closed clinic with loss of earnings and potential no show from the model. I was very reluctant. "Models cancel, that's out of our control" isn't something I wanted to hear again!
Finally I expressed my reluctance to attend a third time for reasons above and suggested to Cathy that of the 5 modules I should have had (100%) 2 are incomplete (40%) so would be happy to be certified for 3 completed (60%) and refunded for 2 incomplete.
I thought this was a very reasonable request all things considered.

I have been told at the end of all this carry on that the last 2 were separate courses and when I sent screenshot of me asking for confirmation of what was included in the course (confirmed by Cathy) she told me "we had you back twice" like it was a favour and that my only option was to travel a third time or she can send me a video to watch at home!!!!

For a company that blazes the trail for non medics and fights for non medic recognition in aesthetics I find it absolutely shocking that sending someone a video of how to inject a POM, put a cannula up someones nose and send them off is classed as sufficient 'training'

So, after 2-3 days training on what was to be a 1 day course I am £800 down with no certification! Cowboys come to mind.

I really had more faith in Cosmetic Couture Education. Such bad practice. Both clinically and professionally. If this company gets it so wrong, who I wonder can get it right.

July 25, 2025
Unprompted review
Cosmetic Couture logo

Reply from Cosmetic Couture

We would like to make it absolutely clear that you have not trained with Cosmetic Couture Education, have not attended any of our accredited facilities, and have not been trained by our qualified tutors. Any suggestion otherwise is inaccurate and misleading.


I’ve checked our records and can confirm you did not train with Cosmetic Couture Education (UK). Your booking was with Cosmetic Couture Ireland, which is a separate company and operates independently from us. Because of this, we don’t have access to their schedules, model banks, or certification process.

For support on your course (including models, rescheduling, or certification), please contact Cosmetic Couture Ireland directly via their official channels.

If your feedback was meant for Cosmetic Couture Ireland, we’d appreciate it if you could update your comments to reflect that, so other readers aren’t misled about our services.

Thank you for understanding.

Rated 5 out of 5 stars

I've just got home from another visit…

I've just gotten home from another visit at cosmetic couture, I was greeted by Paige on the reception 💕
ive never had my nose done before, I was reluctant to have it as its been broken twice and after a nose jobe it still didnt look straight also a scar on the bridge.. well its the straightest it has ever been im so pleased with the results, Lewis the practioner was absolutely brilliant, Lewis you are excellent at your job, as well as training the 2 trainees, well done girls your doing great. Lewis answered all their questions I actually learned a bit myself,
Thanks very much cosmetic couture I really appreciate you all 😊💕💎

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Review of HIFU Treatment at Cosmetic…

Review of HIFU Treatment at Cosmetic Couture

I recently had the pleasure of attending Cosmetic Couture for a HIFU treatment, and I am thrilled with the results. Cathy, Heather, and the other practitioner who attended to me were all highly professional, making the entire experience seamless and comfortable. Their expertise and attention to detail ensured I felt well cared for throughout the process.

The results have been fantastic, and I couldn’t be more pleased. As always, I highly recommend Cosmetic Couture for their exceptional service and high standards.

Best regards,
Karl

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Endopulse training with Kyle

I would love to share my experience of training with Cosmetic Couture in Endopulse with Kyle. The course thoroughly met my expectations and more. I came away having learnt a new skill and treatment and really keen to get started. Kyle is very knowledgable and thorough and explained absolutely everything. He mentored well throughout the day and has a really nice teaching manner. I have enrolled on my level 7 pathway and I am really looking forward to starting this course. Thank you for a lovely day.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Heather - Fantastic Tutor

I have attended several training courses with Heather and cannot recommend her highly enough.

She is extremely thorough and ensures that every aspect of the training is fully understood before you leave the academy, from pre and post care, to expected results, potential complications, and managing client expectations.

Heather is exceptionally knowledgeable and delivers her expertise in a clear and straightforward way. I have thoroughly enjoyed each course I have completed with her and always leave feeling confident to treat my clients. My favourite training so far has been PRP, a treatment I also love having myself.

I would highly recommend booking a course with Heather, you will not be disappointed.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Very informative

Very informative, learnt many new things , Stephanie is very helpful and always willing to help if you are struggling with anything . Looking forward to my next levels. I highly recommend

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Did my CO2 fractional laser course with…

Did my CO2 fractional laser course with Lorraine who was an absolute delight. she was very thorough and went over all the aspects. Couldn’t recommend cosmetic couture enough I will never go anywhere else in my training from start to finish and absolutely amazing experience.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Laser Tattoo Removal

Started my journey to remove some unwanted tattoos today.

Staff were great, friendly, professional and kind.

Straight forward process I was in and out in no time.

Highly recommend this clinic.

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

⭐☆☆☆☆ Avoid Cosmetic Couture

⭐☆☆☆☆ Avoid Cosmetic Couture – Unfair Policies, No Refund, No Support

I booked a course with Cosmetic Couture and had a terrible experience. They cancelled my course at the last minute and refused to refund me. Their terms and conditions say they can cancel within 72 hours (including weekends), which means if your course is on Monday, they can call late on Friday evening and cancel with no regard for your time or costs.

I had already paid for my train tickets, hotel, and closed my clinic to attend, but Cosmetic Couture took no responsibility for these losses. They even state they are allowed to cancel up to three times, which feels completely unfair and like a way of taking your money without guaranteeing training.

On top of this, I submitted a formal complaint three times – and they never responded to me at all. This shows a complete lack of professionalism and accountability.

Cosmetic Couture does not put students first, their policies are unreasonable, and their customer service is non-existent. I strongly warn others to avoid booking with them. They are saying we cancill your your course when we want and we dont give your money back and we dont care if you have booked hotel train and close your clinc and we can cancil your course 3 times because our term and condition say that. Even I never never sing any terms and conditions because I parchased the course via whats up adverb. I believe this is froud what they are doing. They say we take your money we cacel your course when we want and we dont give your money back and we dont care how maney times you need rebook hotel train and close your clinc.

June 9, 2025
Unprompted review
Cosmetic Couture logo

Reply from Cosmetic Couture

We’re really sorry to read your review and to hear you feel let down. We do have policies in place around cancellations, which are explained when booking, but we completely understand how frustrating it must have been for you when your course date changed.

We always aim to work with students to rearrange at the earliest opportunity, and we’d like to make sure you get your training completed. Please get in touch with us directly so we can look at booking you onto a new date that works for you.

We take all feedback seriously and will keep working on how we communicate and support our learners.

— The Cosmetic Couture Team

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