The Cosmetic Skin Clinic Reviews 795

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and caring approach, making them feel at ease and confident in their treatments. The quality of service is frequently highlighted as excellent, with many people appreciating the personalized advice and impressive results that enhance their appearance and confidence. However, some customers were not happy with certain products, noting minimal results or unexpected side effects. Additionally, some reviewers were dissatisfied with the customer service, citing issues with communication, conflicting information, and a perceived lack of accountability regarding their concerns.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the doctors and... See more

Service

Clients share positive opinions on service, often highlighting the excellent quality of care, advice, and... See more

Product

People report ambiguous experiences with product. Many customers praise the excellent quality of service and... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very pleased with the impressive... See more

Customer service

Users describe ambiguous interactions with customer service. Some customers report feeling cared for, with... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve been doing my monthly hydrafacial and lasering sessions with Rumyana Atanasova. She is professional, caring, friendly, and explains each step clearly throughout the process. Rumyana is able to id... See more

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Rated 5 out of 5 stars

My experience with Tara has been fantastic. She’s so knowledgeable, kind and understanding. She has transformed how I feel about myself and boosted my confidence. She never pushes for a procedure if s... See more

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Rated 5 out of 5 stars

I recently had full face rejuvenation with dermal fillers by Tara Jackson RN and I’m absolutely thrilled with the results. Her years of experience and incredible skill truly show—my face looks natural... See more

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Rated 5 out of 5 stars

I had Ultherapy with Dr Anju Mehta and its been brilliant. Dr Mehta explained everything really clearly and was great at pinpointing the best treatment for me. The treatment itself was pain free aft... See more

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Rated 1 out of 5 stars

I’ve been a loyal patient of The Cosmetic Skin Clinic for a long time and have referred many friends. My recent experience, however, has completely destroyed my trust in this pract... See more

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Rated 1 out of 5 stars

I’ve been a client of The Cosmetic Skin Clinic for ten years. When my regular practitioner was on maternity leave, I was treated by another doctor in July 2025. Unfortunately, something went... See more

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Rated 1 out of 5 stars

It was the most terrible experience I had in my life. Bad timing, terrible service, bad smell really unprofessional. Never ever recommend it.

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Rated 5 out of 5 stars

Racheal is an exceptional practitioner and a real credit to the clinic. She’s always thorough, takes time to listen, and makes sure I feel comfortable and confident every step of the way. As someone... See more

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Rated 5 out of 5 stars

I would leave 10 stars for Dr Mehta if I could. Professional and super knowledgeable she has transformed the way that I look after my ageing skin. Dr Mehta has a kind, gentle and precise way, which... See more

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Rated 5 out of 5 stars

Dr Anju Mehta is amazing. I have been suffering with lines around my mouth for a long time. Having tried many different treatments Dr Anju took time to assess me and offered a unique treatment. We car... See more

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Rated 5 out of 5 stars

I’ve been seeing Dr Martins for many years. She is very attentive and listens to your needs and concerns. I’m completely relaxed with her and she is a total professional. She will suggest treatments... See more

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Rated 5 out of 5 stars

Truly one of the best decisions I ever made was coming to The Cosmetic Skin Clinic. I had the BBL treatment with Rachael and she was absolutely brilliant. She takes the time to really listen to your c... See more

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Rated 5 out of 5 stars

I saw Dr Charlotte Woodward as my face was looking very tired (even though I wasn't...!) and gaunt after the menopause and weight loss. I felt self-conscious and unattractive. A few injections of art... See more

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Rated 5 out of 5 stars

Stress and menopause have wreaked havoc with my face. Dr Victoria Manning came to the rescue! I needed temple filler to eradicate the 'peanut' look which evened out my face shape. I had Profhilo struc... See more

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Rated 5 out of 5 stars

Marie did some treatment for me. She is incredibly knowledgeable and exceptional in the work she does. I would definitely recommend you go and see her for all your skin concerns. Marie is very we... See more

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Rated 5 out of 5 stars

I'm thrilled at choosing the Cosmetic skin care clinic and even more thrilled with Rachael, she is truly exceptional. From the very first appointment, she has been incredibly professional, knowledgeab... See more

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Rated 5 out of 5 stars

Had two treatments, on a haggard tired jowly face! Coolsculpting to try to minimise a double chin and dermal fillers to lift and pad in all the right places. Super happy with the results! A great clin... See more

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Rated 5 out of 5 stars

I had a non surgical rhinoplasty with the lovely Tara yesterday, and to say I’m thrilled with the results is an understatement! It was painless, quick and remarkable. After a lifetime of being unhappy... See more

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Rated 5 out of 5 stars

I had a Coolsculpting procedure done and it was a great experience. I had previously had Micro Lipo and wanted a less invasive procedure with little or no downtime. From the moment I met Ria Murch who... See more

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Rated 5 out of 5 stars

I would say you’re a miracle worker Tara. But in reality you just really know what you’re doing. I’m very glad I found you. I’ve got the confidence now, that I’ve never had before. Thank you Susan... See more

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Rated 5 out of 5 stars

Dr Meriem Martin at Harley street London, cosmetic clinic is very experienced and knowledgeable in her field of aesthetic surgical procedures, I have been her patient for many years an... See more

Rated 5 out of 5 stars

I recently saw Tara at the Cosmetic skin clinic as I was feeling like my mid and lower face was showing signs of aging. I couldn’t put my finger on exactly what it was that I didn’t like, just that I... See more

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Rated 5 out of 5 stars

I almost don’t want to write this review because clinics like this are rare, and once word gets out, they’ll be fully booked. Rachael is the real deal. Not the polished, sales-driven version you... See more

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Rated 5 out of 5 stars

I honestly can’t recommend Anna enough. I was quite nervous about having treatments at first, but she made me feel completely at ease from the very beginning. She’s so caring and really listens to... See more

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Rated 2 out of 5 stars

The staff were charming but the results minimal. On Dec 13th 2024 I had Cool sculpt mini under my neck and Ultherapy on my lower face. I had a 6 week and a 3 month follow up where 'subtle' effects w... See more

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Rated 2 out of 5 stars

I did a consultation with Dr Garett in June 2025. After the consultation the doctor recommended the treatment plan. I opted for polynucleotides. After the injection I started having migraines. The doc... See more

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Rated 2 out of 5 stars

I’ve had the pleasure of being treated by Dr Anju Mehta, and I can confidently say she’s a game-changer in aesthetic medicine. Her calm, composed demeanour and honesty instantly... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Medical Clinic
  3. Specialized Clinic
  4. Weight Loss Service

About The Cosmetic Skin Clinic

Written by the company

The Cosmetic Skin Clinic is a multi-award winning medical aesthetic clinic, specialising in non-surgical treatments for the face and body. Get in Touch Book a Consultation Call Instagram

The Cosmetic Skin Clinic

Written by the company

Independent and award-winning aesthetics clinic
The Cosmetic Skin Clinic is a leading, independent, multi-award winning medical aesthetics clinic. Founded by Dr Tracy Mountford MBBS MBCAM with over 25 years experience as a cosmetic doctor. With an ethos to offer you the highest quality cosmetic treatments and a five-star customer service in a friendly and relaxed environment. We offer the latest innovative non-surgical treatments for face and body to treat both men and women. Specialising in soft, subtle, natural facial rejuvenation and body contouring procedures.
No.1 Ultherapy clinic in the UK for the eighth consecutive year
No.1 CoolSculpting clinic in the UK and Western Europe for six consecutive years
Complimentary CoolSculpting consultations available

Reshape, redefine and re-contour the body non-surgically with little downtime

Complimentary CoolSculpting Consultations

Complimentary CoolSculpting Consultations
We are offering complimentary CoolSculpting consultations. CoolSculpting is a non-surgical fat freezing procedure designed to target stubborn areas of fat, with no pain, little downtime and permanent results. Once the fat cells have gone, they're gone for good! Treatable areas include; the abdomen, flanks, upper arms, bra fat, back fat, inner and outer thigh and even the double chin.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

795 reviews

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Rated 5 out of 5 stars

Very pleased

Ria is extremely friendly, knowledgeable and professional. We talked through the options and she answered my many questions as I had read some bad press. The results happened quicker than anticipated and I am very pleased with the result. Thank you

January 6, 2024
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Reply from The Cosmetic Skin Clinic

Thank you for leaving a review of The Cosmetic Skin Clinic and our wonderful practitioner Ria. We are so pleased that you quickly saw the results you wanted in her expert hands. We look forward to seeing you again soon!

Rated 5 out of 5 stars

As always…

As always, Dr Ward is professional yet friendly and very knowledgable. I know I am in safe hands!

March 14, 2024
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Reply from The Cosmetic Skin Clinic

Thank you so much for taking the time to leave a review of The Cosmetic Skin Clinic and Dr Ward. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Very professional experience

Very professional experience

February 26, 2024
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Reply from The Cosmetic Skin Clinic

We are so pleased to hear that you had a positive experience at The Cosmetic Skin Clinic. We look forward to seeing you again soon!

Rated 5 out of 5 stars

A professional, talented and trustworthy clinic

I was nervous about stepping into the world of cosmetic surgery as I don’t belong to the wealthy elite with money on tap, nor did I want to end up looking unnatural or feel pressured into a treatment I’d regret, so wanted to use seriously competent practitioners in preparation for a special wedding. The CSC and Dr Ward couldn’t have been nicer or more reassuring.They made me feel safe and in control. There was no pressure, if anything they were candid about procedures to avoid and guided my inexperienced concerns attentively.
So I had filler injections with Dr Ward, a talented professional who minimised discomfort, explained details and really looked at the particularities of my face in order to sculpt it beautifully but subtly. Combined with Morpheus8, the result was stunningly good, with minimal downtime. I am now a repeat customer and would highly recommend both the clinic, Dr Ward and others I’ve met on the team.

February 13, 2024
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Reply from The Cosmetic Skin Clinic

Thank you so much Julie for taking the time to leave such a wonderful review of The Cosmetic Skin Clinic. We are so pleased that you chose us to help you prepare for your special wedding and that the combination of injectable treatments and Morpheus8 was able to achieve the results you dreamed of. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Morpheous 8 worked perfectly for me.

Morpheous 8 worked perfectly for me.

My lower face and neck was noticeably loosing its elasticity and the wonderful Ria recommended as the best option for me the Morpheous 8 for a natural look without compromising my face shape.
I had 2 sessions done and although the treatment is not the most comfortable Ria made sure I had everything I needed to go through the session.
Her professionalism, calmness and expertise made the treatment a lot more easier to get through and the results are amazing 🤩
I look more fresh faced, my skin is firmer and tighter with more youthful appearance.

Thank you soo much Ria and the cosmetic skin clinic team xxx

January 6, 2024
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Reply from The Cosmetic Skin Clinic

We are so pleased to hear that our Morpheus8 treatment worked perfectly to tighten and refresh your skin for a more youthful appearance. Ria is an incredible practitioner! We look forward to seeing you again soon.

Rated 5 out of 5 stars

I would highly recommend Rachel

Rachel’s professionalism and bubbly personality made my experience at the Stoke Pogues Cosmetic Skin Clinic, an excellent experience, with good results and little downtime. The reception team deliver world class customer service too. Thank you.

February 7, 2024
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Reply from The Cosmetic Skin Clinic

Thank you for taking the time to leave such an amazing review of our team at The Cosmetic Skin Clinic in Buckinghamshire, and Rachel in particular. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Lee is the consummate professional

Lee is the consummate professional. He has deep experience and is hugely capable, all while putting you at ease and delivering brilliant yet subtle results.

January 9, 2024
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Reply from The Cosmetic Skin Clinic

You are truly in expert hands with Lee at The Cosmetic Skin Clinic. We are so pleased to hear that he used his skilful touch to create brilliant yet subtle results! We look forward to seeing you again soon.

Rated 5 out of 5 stars

I have been attending the Cosmetic Skin…

I have been attending the Cosmetic Skin Clinic in Devonshire Place for the past 6/7 years. I love that clinic everyone is so charming professional and efficient.
I go to Dr Joanna Christou who is super in every way. Delightful charming and so good at that she does. I feel a million dollars after I’ve seen her. Her work is subtle and perfect which is what I like. I would highly recommend her and the clinic.

December 19, 2023
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Reply from The Cosmetic Skin Clinic

We want all of our clients to leave The Cosmetic Skin Clinic feeling a million dollars - so we are so happy to hear that that has been your experience! We look forward to seeing you again soon and making you feel two million dollars next time!

Rated 5 out of 5 stars

Georgina is always first class

Georgina is always first class. Warm, friendly and a very personable service. I have never looked better thanks to her treatments. Thank you!

February 27, 2024
Unprompted review
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Reply from The Cosmetic Skin Clinic

Thank you so much for leaving such a lovely review of our practitioner Georgina at The Cosmetic Skin Clinic. We look forward to seeing you again soon!

Rated 5 out of 5 stars

I have been a steady visitor to the…

I have been a steady visitor to the Cosmetic Skin Clinic since 2017 and had the pleasure to start my journey with Dr. Tracy Mountford who introduced me to Sylvia. I have had various treatments and have always been super happy with the outcome and effects. The treatments are always discussed and explained in detail and the results never disappoint. Thank you to the team for making me feel great and confident!

March 5, 2024
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Reply from The Cosmetic Skin Clinic

Thank you so much for your continued loyalty to The Cosmetic Skin Clinic - it means the world to us. We look forward to seeing you again soon!

Rated 1 out of 5 stars

Service standards slipping

I have been a patient for many years. Each time I get my treatments the service standards fall a little more and a little more. Above average pricing for a very average/poor result. Last time I attended the ladies toilets were messy - just slipping so much. Everything seems a rush and a hassle. I’m disappointed and will no longer visit here and find elsewhere in the City.

February 27, 2024
Unprompted review
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Reply from The Cosmetic Skin Clinic

Hi,

We are very sorry to hear that you are disappointed with the standard of service received at the clinic. We would welcome the opportunity to discuss this further with you.

As we are unable to identify you from your review, please can I kindly request that you call the clinic on 0203 319 3637 and ask to speak to Katy Richards.

Kind regards,
The Cosmetic Skin Clinic

Rated 5 out of 5 stars

Clean and welcoming

Everything about this lovely clinic is so good. The welcome from the front desk staff, they are so professional, so friendly and helpful, offering refreshments , tissues when I sneezed, or a boiled sweet when I had a tickley throat,!! all of them deserve 5 stars .. Then the actual consultation with Matt , about my 4th visit, he is the consumate professional, explains, discusses, nothing is too much trouble, any questions answered with honesty and integrity. The administering of the injections were a tad uncomfortable, but never painful, and Dr Matt was reassuring and telling me what was happening. Personal space is respected, except of course when undergoing treatment, but is carried out in a non intrusive way, even though it us of course an intrusive procedure, I never feel overwhelmed or unable to continue . My experience here is just wonderful, as are the results After a few days, any slight bruising has gone, and after a couple of weeks the results, that are natural , are evident .I honestly cannot find fault with anything at this beautiful clean clinic. It's like going to visit friends, with visual benefits !!! I look forward to my next visit in April.

February 26, 2024
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Reply from The Cosmetic Skin Clinic

It's always so lovely to have you at The Cosmetic Skin Clinic Sally and we are so pleased that you had a positive experience from start to finish! We look forward to seeing you again soon!

Rated 5 out of 5 stars

Lee’s treatment technique was very…

Lee’s treatment technique was very thorough and I recommend him. The whole experience at the Clinic was very good.

January 11, 2024
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Reply from The Cosmetic Skin Clinic

Lee is a true professional with an expert touch! We are so pleased that you had a positive experience with Lee and The Cosmetic Skin Clinic and look forward to seeing you again soon.

Rated 5 out of 5 stars

Best place to go

Best place to go! Experienced and knowledgeable and great service.
Tara is simply the best!!
Very welcoming too, wonderful staff!

March 2, 2024
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Reply from The Cosmetic Skin Clinic

We are so happy to hear that you consider us the best place to go in the industry for your cosmetic aesthetic treatments and look forward to seeing you again soon!

Rated 5 out of 5 stars

Amazing clinic and practitioners!

I have been having regular treatments with the amazingly talented Georgina for many years now and I wouldn’t go anywhere else! The clinic at Stoke Poges has just the right balance between clinical and comfort, making the whole experience easy and enjoyable. Georgina is professional, kind and patient. She is so skilled at her artwork, an outstanding practitioner! I would recommend to anyone thinking about having treatments to enhance their natural self.

February 29, 2024
Unprompted review
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Reply from The Cosmetic Skin Clinic

The right balance between clinical and comfort is exactly what we strive to achieve at The Cosmetic Skin Clinic and we are so pleased that you experienced this at our Buckinghamshire clinic. Thank you so much for taking the time to leave a review and for your recommendation of Georgina - she truly is an outstanding professional!

Rated 5 out of 5 stars

Highly recommend

I have been having regular treatments with Melissa Fitzgerald for Sculptra since 2022 and the advice and experience have been excellent, feel in great hands, dont feel a thing and would highly recommend.

January 5, 2024
Unprompted review
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Reply from The Cosmetic Skin Clinic

Thank you so much for your continued custom and loyalty to The Cosmetic Skin Clinic - it means the world to us. We look forward to seeing you again soon!

Rated 5 out of 5 stars

I was very anxious about starting any…

I was very anxious about starting any treatments initially. I knew I wanted to improve the look of my skin but was very very cautious at first. Lee was very patient with me and talked through lots of options. He's a very good listener and having been to see him now a couple of times, I trust him completely. I already feel more confident about the whole process and in how I look. I recommend him highly.

December 5, 2023
Unprompted review
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Reply from The Cosmetic Skin Clinic

We are so pleased that Lee at The Cosmetic Skin Clinic was able to guide you through your treatment journey and help to build your confidence. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Considerate Consultation

I recently attended the Cosmetic clinic in Stoke Poges to undergo a consultation. Needless to say, I was nervous about this appointment, unsure of what to expect and was feeling as though I would be out of depth.

On first impressions; the clinic provided a peaceful, warm and pleasant environment and I was greeted by two ladies at the front desk – both of whom were polite, welcoming and approachable, which helped provide a calming effect.

My actual appointment was undertaken by Ria Murch who instantly expressed a soft and gentle demeanour, which of course was comforting. Ria opened the consultation by asking a couple of key questions and allowed me the opportunity to speak openly and honestly about my situation, provide a bit of background and address the reasoning behind my attendance.

I felt no pressure or judgement in front of Ria.

Ria gave me (what I felt) was honest advice both from a professional point of view as well as a realistic (woman to woman) point of view. She was sincere and natural in her dealings with me and for that I am truly grateful.

Having approached the appointment with a slight apprehension of being addressed in an undermining and judgemental manner. I left having been able to have a genuine and warming conversation with another woman who offered me kind and reasonable words about me. Embracing my shape and body and providing advice through a humane and realistic set of eyes (not my own) – which was touching.

I would like to offer sincere thanks and gratitude to Ria for her time and compassion

January 2, 2024
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Reply from The Cosmetic Skin Clinic

Thank you so much Laura for taking the time to leave such a wonderful review of The Cosmetic Skin Clinic and our practitioner Ria.

At The Cosmetic Skin Clinic we pride ourselves on our in-depth and personalised consultation process and we are so pleased that you experienced this!

We look forward to seeing you again soon.

Rated 5 out of 5 stars

I highly recommend Lee at the Cosmetic Skin Clinic…

I highly recommend Lee at the Cosmetic Skin Clinic. The results of my treatments with Lee are always perfect and just what I asked for. His expertise is clear; he always really listens, shows genuine interest in me and the results I am looking to achieve and gives honest advice.
I have been having Botox for twenty years and after my first Botox doctor (who was brilliant) retired, I struggled to find a good practitioner with the expertise that is clearly needed. I wasted a lot of money and time going to practitioners who didn’t know what they were doing but said they did! With some horrible results. Then I was recommended to the CSC and met Tracey who was brilliant and subsequently Lee who is also brilliant. Thank you.

October 24, 2023
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Reply from The Cosmetic Skin Clinic

Thank you so much Angela for trusting us with your treatment journey. Lee is extremely skilled and you are in very safe and experienced hands with him. We look forward to seeing you at The Cosmetic Skin Clinic again soon!

Rated 5 out of 5 stars

DR Melissa Fitzgerald

Several years ago I looked at Reviews on clinics. I chose the cosmetic skin Clinic.
Where I met Dr Melissa Fitzgerald. I found Dr Melissa to be very caring and listens to how I feel about myself. Dr Melissa is extremely professional, and I would highly recommend Dr Melissa for cosmetic treatment, I would not go anywhere else.

November 17, 2023
Unprompted review
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Reply from The Cosmetic Skin Clinic

Dr Melissa is an incredible practitioner and we are so pleased that you had a positive experience with her at The Cosmetic Skin Clinic. We look forward to seeing you again soon!

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