Cosmetix Club Reviews 

500
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that items arrive quickly, safely packed, and in pristine condition ready for professional use in beauty studios. Consumers are also very happy with the authentic and high quality beauty supplies they consistently receive from this reliable supplier. However, some people mentioned that processing and shipping took longer than expected on certain occasions. A few other people also felt that a small number of orders experienced delivery delays or had discrepancies with what was delivered. Shoppers appreciate the helpful communication, but note these occasional shipping hurdles.

What people talk about most

Product

Reviewers mention positive feedback about product quality and authenticity, with many customers expressing... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Quality

Consumers find quality to be a source of great satisfaction. Reviewers consistently report that orders arrive... See more

Order

Users describe ambiguous interactions with order, reflecting both satisfaction and frustration. Many... See more

Service

Reviewers highlight positive aspects of service, noting that staff answer all questions promptly and maintain... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The items were packed and arrived in pristine condition, cushioned and protected. High end products as expected, but not enough Luxury brands. Processing before shipping took longer than expected.

Rated 5 out of 5 stars

First time purchasing from this company, and they were very quick, constantly updating and responding to my questions. My products came in excellent shape, and all authentic products ! I will absolute... See more

Rated 5 out of 5 stars

Every order I've placed with Cosmetix Club has been shipped and received quickly. Products are consistently as described in both quantity and quality. They are hands down one of the most reliable who... See more

Rated 5 out of 5 stars

I purchased a makeup lot for my studio and I’m absolutely delighted. The variety of products is incredible, and the quality is exactly what I was looking for to use on my clients. Everything arrived... See more


Company details

  1. Cosmetics Wholesaler

Written by the company

We are an oppurtunity buying wholesale cosmetics and skincare company. Every day we post new and exciting deals on the best selling items. We do not work with price lists or excel sheets, we work from item to item and deal to deal. First come first served, when an item is sold out it is gone! We value anyones business, whether you're a small business starting up, or a big business looking for a new supplier. We have been in the beauty business for over 10 years. We sell everything from cosmetics to skincare, from brands you know and trust. Everything we sell is 100% authentic and genuine. Please go through our catalog to find the items right for you!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

500 reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(500)

87 reviews in the last 12 months

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Rated 2 out of 5 stars

My order consisted of 3 different…

My order consisted of 3 different products, it was sent in 2 different shipments, the first one to arrive is terrible, it has an ugly smell and with a very common texture, which is rare because this is about oils, translated from communicating with Cosmetix but there is no answer, the other 2 products are perfect.

August 11, 2025
Rated 1 out of 5 stars

Not much communication at all and…

Not much communication at all and shipping takes a really long time!! Very sad because the products are amazing!! Either this company needs to hire more help, or if it’s a stocking issue, put a disclosure on the website!!

August 5, 2025
Rated 4 out of 5 stars

100 piece mixed cosmetic…

I ordered the 100 piece mixed cosmetic box. Product was great. My only reason for 4 stars and not 5 was shipping. My order wasn’t shipped for almost a week after ordering. However, once shipped it was here within 2 days.

July 14, 2025
Rated 3 out of 5 stars

Not a bad experience. Happy it's a credible site!

My first order took a while to be delivered and there was no status update so I was worried that it might have been a scam site. However there was much improvement with my second order.

As a business owner it would be beneficial to see and know what items are placed in the mixed packages

June 27, 2025
Rated 3 out of 5 stars

Okay experience

Placed order on a Monday and it didn't ship until the Friday, just to give an idea of their processing time. I ordered two 50 piece lots of makeup and paid for 2 day air shipping. Only one lot was shipped. I thought maybe they combined the 2 lots during shipping but when it arrived, I only had half my order. I waited a few days and there was still no update on the rest of my order so I had to email them. The next day I was refunded for the missing piece of my order and was emailed. So, apparently they are selling items they don't have in their possession. I was told that after I placed my order, and Cosmetix went to get it from a supplier, the supplier had already sold it to someone else. But it was still listed for sale on their website for a least a few more days, that's all I checked for. And the fact that they just didn't send it and also didn't say anything nor did they refund my money until after I asked where my order was days and days after shipping. They just kept it until I reached out to inquire about what was going on. I'm such a stickler for communicating in all aspects of my life, especially my business. So, I don't understand companies that don't communicate with their customers when there are hiccups. I should have been informed immediately, given a refund immediately (I shouldn't have had to reach out) or given the option to choose something else for equal or lesser value). So, I was a bit turned off and I am unsure if I will buy from them again. Can they be trusted? Why sell items you don't have and that can be sold without your knowledge by a supplier which then affects your customers? Not getting my order inconvenienced my business because the supplies I should have had, I didn't . And if they had of communicated from the start, I could have quickly ordered something else. My sale ended up being 50 pieces shorter than what I promised my customers. I'll have to really think on if I'll purchase from them again. But the lot I did get was okay. I got some nice high end cosmetics but uneven in how much stuff of each brand I got. It was definitely heavy with just Nars and Too Faced. The other name brand cosmetics: I got anywhere from 1 to 5 of each. So, the variety was of cosmetics were just, meh 😕. Lots of Nars. Lots of Too Faced. A little of everything else.

June 24, 2025
Rated 5 out of 5 stars

very professional .

very professional .. they answer right away. All mistakes were corrected very quickly.. I am very satisfied and we will cooperate in the future for sure!

June 25, 2025
Rated 1 out of 5 stars

scam!!!!

absolutely receiving no emails no info its been days since ive placed my order and have contacted them multiple times and getting nowhere my order 38351 nowhere to be seen i paid £450 for this!!!!

June 17, 2025
Unprompted review

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