Cosmiccampervans Reviews 34

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I’m very annoyed that cosmic campervans have said that I asked for a payment to remove my negative comment, when it was them who offered me £50 to give them a 3 star review. I asked for compensation f... See more

Rated 1 out of 5 stars

Had poptop fitted which was condemned by manufacturer due to extremely poor fitting. Had to have complete new roof fitted. Cosmic refuse to accept liability blaming product, own staff and even tri... See more

Rated 5 out of 5 stars

I AD A SKYLINE AURORA ROOF FITTED ON A T6 JUST LAST WEEK AND BI FOLD BED LWB ROOF IN ONE PIECE WITH THE LATEST LOCK DOWN SYSTEM THE LADS DONE A BRILLIANT JOB MORE THAN HAPPY TURNED IT AROUND IN A FEW... See more

Company replied

Rated 5 out of 5 stars

Cosmic campervans fitted our pop-top roof last week. The service was second to none, incredibly friendly and extremely professional. We are delighted with the roof and quality of workmanship. Dario wa... See more

Company replied

Company details

  1. Auto Tune Up Service

Written by the company

Cosmic Campervans is one of the leading suppliers in the midlands for all things relating to campervan conversions, whether it's just a poptop or a full conversion, we can help create your perfect van.


Contact info

3.3

Average

TrustScore 3.5 out of 5

34 reviews

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great company A*

Hummed and harred about which conversion company to go to for my pop-top - it’s a lot of money to spend so had to be perfect. Cosmic Campervans was just that, from start to finish. The final result was immaculate, better than i’d imagined, love it. Great price, no hidden charges or anything like that, just straight up, genuinely nice people. Explained and communicated everything well, pleasure to deal with. Any more work i need doing on my van, i will go back here in a heartbeat.

January 12, 2023
Unprompted review
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Reply from Cosmiccampervans

Thank you so much, Ben — this really is the nicest thing to read! We know it's a big decision and a lot of trust to put in us, so we're absolutely thrilled the result exceeded your expectations. Straightforward, honest service is what we're all about. We'll be here whenever you need us next!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, friendly, helpful and speedy service. The guys are helpful, prompt and get on with the job in hand. Recommend to anyone that needs any work doing on a campervan! These guys really know what they are doing and really care! Great little company!

May 4, 2023
Unprompted review
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Reply from Cosmiccampervans

Thank you so much for the wonderful review, Chris! Friendly, helpful and getting on with the job — that's exactly what we aim for every time. It's great to know you'd recommend us to others. We hope to see you again in the future!

Rated 5 out of 5 stars

Very pleased with pop top

Very pleased with pop top, high quality, the guys done amazing job, highly recommend, top company. Thank you.

April 20, 2023
Unprompted review
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Reply from Cosmiccampervans

Thank you, Igor! We're so pleased you're happy with the pop top and that the quality of the work met your expectations. It means a lot to have your recommendation. Hope to see you again!

Rated 5 out of 5 stars

Don't go anywhere else!

Cosmic Campervans converted our Combi van into a full Camper - what a transformation! From planning to completion Dario, Roger and the boys did the most amazing conversion, their attention to detail, craftsmanship and communications was faultless.
Thank you Cosmic Campervans for making our dreams come true! Highly, highly recommended.

March 9, 2023
Unprompted review
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Reply from Cosmiccampervans

What a lovely review, Darren — thank you so much! A full combi conversion is such an exciting project and we're absolutely thrilled it's made your dreams come true. Dario, Roger and the team will be so pleased to hear your kind words. Wishing you many amazing adventures ahead!

Rated 5 out of 5 stars

STORM Poptop roof on SWB T5

We converted our T5 ourselves 2-3 years ago and have continued to improve it over time. After spending a wet and windy 2 weeks in Scotland with two dogs we decided we would like more room, so we made the decision to fit a pop top roof. After much research decided to go with Cosmic Campervans. A great decision, as from start to finish we had an excellent all round experience, very professional, quality product and excellent service. Would recommend them at any opportunity.
Thanks, we are looking forward to our first long trip.

December 1, 2022
Unprompted review
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Reply from Cosmiccampervans

Thank you so much for the kind words, Stew! A wet and windy fortnight in Scotland with two dogs sounds like quite the adventure — we're glad the pop top will make the next trip far more comfortable! It was brilliant to work with you and we hope you have an amazing first long trip. Enjoy every mile!

Rated 1 out of 5 stars

Had poptop fitted which was condemned…

Had poptop fitted which was condemned by manufacturer due to extremely poor fitting.
Had to have complete new roof fitted.
Cosmic refuse to accept liability blaming product, own staff and even tried blaming us for their incompetence.
Worse still is the fact that the van completed the week before ours was in exactly the same situation and also having to have full replacement
Avoid like the plague

March 8, 2022
Unprompted review
Rated 5 out of 5 stars

In safe hands

Having read many 5-star reviews of Cosmic Campervans, and after watching various videos demonstrating their work I felt confident I’d be in safe hands. Having a pop-top roof fitted is a major step for sure, something I was nervous about, but Dario took the time to carefully and fully answer my list of questions!! Upon dropping my T5 off with the team, I felt very much welcomed and put at ease. Matt kept me well informed of the progress throughout the week, sending several photos across to me that nicely document the van’s conversion. When I collected, Dario again took great pride and gave us a really thorough and professional handover. He took the time to make sure I was happy, and the quality of the craftsmanship is excellent. As a family we look forward to many many great adventures ahead with our new Storm pop-top, and a big thanks goes to Cosmic Campervans. Highly professional, knowledgeable and a pleasure to deal with - you can place your trust in Dario, Matt and the team. Thank you guys.

February 24, 2022
Unprompted review
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Reply from Cosmiccampervans

Thank you so much for this wonderful review, Matt! We completely understand how nerve-wracking it can be to have a pop top fitted, and we're so glad Dario and Matt were able to put you at ease from start to finish. Enjoy every adventure with your new Storm pop top — wishing your family many happy miles ahead!

Rated 5 out of 5 stars

Exceptional!

I have just picked up my T5.1 from Cosmic Campervans where I trusted them to carry out a large portion of my camper conversion for me. Before booking in with cosmic, I got multiple quotes from other well-known companies, none of who came even close to the customer service I got from cosmic from day 1. Dario spent hours on the phone with me, even before I booked in giving me advice and help on multiple conversion topics and guiding me through the process. He listened and understood my needs and helped me tailor what I wanted to ensure we could utilise our van in the way we intended when complete (as a first-time van owner, this was gold dust!). He then went on to quote me for the work we, together had specified at a very competitive price. When my van went in to cosmic, I met the guys who would be carrying out the work, they were friendly, knowledgeable and gave me confidence that my van was in the right hands! Throughout the time my van was with cosmic, I got regular updates via phone and email from Matt who sent me photos of the build and ensured I was happy with the work they were doing. When it came to collecting my van, I had some logistical problems (due to borrowing a car from a family member while my van was away). Cosmic understood this and went above and beyond to help accommodate my awkwardness. The finished article was spectacular and the handover/explanation of how to work all of the electrical equipment was second to none, with the offer of support post collection being made clear too. I couldn’t be happier with the customer service or end product. I can’t rate these guys highly enough, if you are considering converting a van (or getting any other conversion related work done) don’t bother going anywhere else.
A huge thanks to Dario, Matt, Roger and the rest of the team at Cosmic!

November 17, 2021
Unprompted review
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Reply from Cosmiccampervans

Wow, thank you Michael — what an incredible review! It truly means the world to the whole team. We're so glad Dario could guide you through the process from the very start, and that Dario, Matt, Roger and the rest of the team delivered a result you're so happy with. We hope you're loving every moment in your converted van — enjoy the adventures ahead!

Rated 5 out of 5 stars

Cosmic Campervan’s conversion specialists

Having decided to having extras on our Campervan ( pop top conversion, diesel heater insulation and wind out awning ) and having reviewed other companies we decided to go with Cosmic Campervan’s, we were not disappointed. Their customer service was excellent we were kept updated several times in the week,we received photos each stage showing progress of the conversion.
Little extras like picking up and dropping off at local train station meant a lot. Even our gift from Cosmic Campervan’s was a lovely touch.
Dario, Matt and all the team in summary are so highly professional, welcoming. Courteous and treated our van as if it was their own. We have no hesitation in highly recommending to others. Once again many thanks.
Paul & Jenny

November 13, 2021
Unprompted review
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Reply from Cosmiccampervans

Thank you so much, Paul and Jenny — what a lovely review! We're absolutely thrilled you're so happy with the pop top conversion, diesel heater, insulation and awning. Keeping customers informed every step of the way and treating every van as if it were our own is exactly what we strive for. Those little touches mean a lot to us too! Dario, Matt and the whole team really appreciate your kind words. Enjoy many wonderful adventures in your campervan!

Rated 5 out of 5 stars

I AD A SKYLINE AURORA ROOF FITTED ON A…

I AD A SKYLINE AURORA ROOF FITTED ON A T6 JUST LAST WEEK AND BI FOLD BED LWB ROOF IN ONE PIECE WITH THE LATEST LOCK DOWN SYSTEM THE LADS DONE A BRILLIANT JOB MORE THAN HAPPY TURNED IT AROUND IN A FEW DAYS IF ANYONE OUT THERE NEEDS A POP TOP ETC THESE ARE YOUR GUYS , LOOK NO FURTHER .THANKS GUYS, STEVE

September 26, 2021
Unprompted review
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Reply from Cosmiccampervans

Thank you, Steve! The Skyline Aurora roof and bi-fold bed is a brilliant combination — what a setup! We're so pleased the lads got it turned around quickly and that you're more than happy with the result. If you ever need anything else doing, we're here. Thanks for the recommendation!

Rated 5 out of 5 stars

Cosmic Campervans

Dario and the team are fantastic, great service quality work, could not recommend them enough, we had a skyline Aurora pop top and Thule omnister 4900 awning fitted 2 weeks ago, and all was completed in 4 days thank you very much COSMIC CAMPERVANS 🤙🤙🤙

April 15, 2021
Unprompted review
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Reply from Cosmiccampervans

Thank you so much, Lee! The Skyline Aurora pop top and Thule Omnistor 4900 awning is a fantastic combo — you must be absolutely loving it! We're so pleased Dario and the team delivered for you and got it all done in 4 days. We really appreciate the kind words and your support. Enjoy every adventure!

Rated 5 out of 5 stars

Cosmic campervans fitted our pop-top…

Cosmic campervans fitted our pop-top roof last week. The service was second to none, incredibly friendly and extremely professional. We are delighted with the roof and quality of workmanship. Dario was very knowledgeable and went above and beyond. He fully welcomed our youngest son, who is campervan mad, into the workshop and gave him a tour. We will definitely use this company again. Many thanks.

March 27, 2021
Unprompted review
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Reply from Cosmiccampervans

Thank you so much, Michael — this is such a lovely review! We're thrilled you're delighted with the roof and the quality of the workmanship. It sounds like your youngest son had quite the tour of the workshop — we love welcoming fellow campervan enthusiasts! We look forward to seeing you again in the future. Enjoy your adventures!

Rated 5 out of 5 stars

Top 5 ⭐️ service

We recently had a planar heater fitted. Great service from start to finish, arrived first thing, and by the end of the day, had my heater fitted and they even serviced my van at the same time! Having the added benefit of using their office so I could continue to work was a real bonus for me! Couldn’t fault their service and products and would certainly recommend!
Thanks Cosmic, we now have a toasty warm van ready for our winter adventures!

December 13, 2020
Unprompted review
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Reply from Cosmiccampervans

Thank you so much, Nigel! Getting a planar heater fitted in a day while also being able to use the office — that's what we call a productive day! We're really pleased you couldn't fault the service, and we hope that toasty warm van has served you well on plenty of winter adventures since. Thanks for recommending us!

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