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Cosmosphereshop Reviews 1

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TrustScore 3 out of 5

3.2

Lighting Store
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Company details

  1. Lighting Store
  2. Candle Store

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

DON'T BUY. The lithium batteries inside my lights ruptured

The lithium batteries inside my lights ruptured. They leaked lithium. I'm lucky I got to it on time because it could have caused a fire. I wrote to cosmosphere and they were polite yet unhelpful, providing me no information about the safety of their product and offering no accountability for the fault in their product. they said they evaluated my case and thats it. Apparently they only offer refunds on items that are faulty within 72 hours of delivery. Completely unsatisfactory time to uncover a significant battery flaw. They offered me a 15% discount on my next order. Why would i ever buy anything from them again? Poor quality and dangerous.

February 4, 2022
Unprompted review

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