3 Boxes delivered on three different days , assembly took about three hours, not difficult but a few screws or stripped. Table is smaller than expected-quite narrow. Could’ve been a little wider. Chai... See more
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Review summary
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Umbrella is as expected. Seems pretty sturdy, we'll see once we start using it this summer. Feels like good value for this umbrella. Great colour selection as navy was hard to find at other retailer... See more
Company replied
Fast shipping, product looks like it quality. wifi connection is a pain if it gets done at all. Instructions could be improved for remote. 13 feet of line is restrictive. all things considered I am a... See more
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Products are good and customers satisfied. Problem is with shipping since orders are noted to be delivered but the complete order is not delivered and arrive days later. Tracking info cannot be access... See more
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Company details
- #4 of 4 best companies in Outdoor Furniture Store
- #6 of 6 best companies in Appliance Store
- #1 of 3 best companies in Baby Store
- #8 of 11 best companies in Furniture Store
About Costway Canada
Written by the company
About Costway.ca
Costway.ca is a trusted online retailer offering high-quality furniture, home appliances, and lifestyle products for Canadian households. We are committed to providing affordable, practical, and stylish solutions that enhance comfort and convenience in everyday home life.
Our product selection includes indoor and outdoor furniture, essential home appliances, and kids’ furniture and toys, designed to meet the needs of modern Canadian families. With free shipping sitewide and reliable fulfillment, we strive to deliver a smooth and convenient shopping experience.
Supported by a customer-focused service team, Costway.ca is dedicated to helping families create a more comfortable and enjoyable living space.
Choose Costway.ca for quality, value, and a better home lifestyle.
Our Promise to You
Written by the company
- Trust keeps us always by your side!
- Driven by passion and innovation, we offer a wide range of furniture to elevate every moment of home life. We’re here to accompany you through every stage—bringing comfort, style, and delight to your home.
Shipping and Warranty Guarantee
Fast Free Shipping & 30-Day Return
Free standard shipping is available to most destinations.
A 180-day warranty and a 30-day return policy are provided to ensure a seamless shopping experience.
Contact info
75 Quarterman Road, N1C 0A8, Guelph, Canada
- 7783001840
- cs.ca@costway.com
- costway.ca
Get C$250 Coupons for Your Orders!
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Very happy with every purchase I've…
Very happy with every purchase I've made at Costway. Besides having amazing sales, product delivers fast and in good/great condition. I've only ever had 1 issues with a part of a bed frame that was missing and they were quick to resend an entire new bed frame leaving the original with us to use as parts if ever needed. Amazing company.
May 9, 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Delivery was on time and the AC I…
Delivery was on time and the AC I bought works great
April 30, 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Great quality for a good price.
May 9, 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Product was disappointing.
Product was said to be for 3 - 8. In reality it was more designed for 3 - 5. I didn’t get all the hardware or remote for it. Company did offer to send missing items. I only needed the remote for resale. As the product will only last a year.
May 9, 2026
Reply from Costway Canada
Dear customer,
We have resend the remote control for you, and we also have provided CA$40 refund for you, hope you could check again.
Warm regards
Costway inc.
Everything came as ordered
Everything came as ordered, well packed product works as promised
April 29, 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Customer service at it's best!
After consulting with the manufacturer they have gone over and above to rectify the situation. The after sales service is amazing! 5 stars
The product itself arrived ok. However, some of the poles are already starting to rust. The gazebo is very flimsy and moves in the wind, even though it is screwed into our deck. The canopy (only the top comes with it, no side curtains or mosquito nets) is so thin and it creates pockets of rain on the top that should just run off as they have the holes for draining. Very disappointed with my purchase!
May 1, 2026
Reply from Costway Canada
Dear customer,
We are very sorry for the delay in response from our team. We have sent email for you abou the issue, please note to check.
Thank you for your patience and understanding.
Warm regards
Costway inc.
Quick delivery & product good quality
May 2, 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Absolutely love it
The price was reasonable. The delivery was timely. I absolutely loved building the set with my son. Using a drill made it a fast process.
Finally, and most importantly for me, the table, chairs and bench are all heavy. We live on the coast and it gets very windy.
In terms of appearance, it looks exactly like it does on the site.
We love it 😀
May 2, 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
I still haven't received my refund and…
I still haven't received my refund and return the item quite some time ago, I never waited sp long fir a refund.
May 1, 2026
Reply from Costway Canada
Dear customer,
We do have provide the refund to your original account, please note your original account again.
If you still do not get the refund, please contact with bank for the more details.
Warm regards
Costway inc.
Had to pay for return shipping charges
I ordered these chairs but they weren’t the colour that I wanted so I returned them in the original box but never received the full amount that I paid. I had to pay $50 for shipping charges, I would never order again in case I had to return the item.
May 6, 2026
Reply from Costway Canada
Dear customer,
SIince the item has no quality problem, so the return shipping fee is at the customer expense, we also have explain for you in the email, please check our return policy: https://www.costway.ca/cancel-return-policy.
Warm regards
Costway inc.
We love our new umbrella stand
We love our new umbrella stand! Works great and we also like the planter. It was just the right size. Speedy delivery as well. Thanks!
April 30, 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
The product was damaged and not great…
The product was damaged and not great quality but the service was good and arrived when expected. The set itself is a good size but poor quality for the cushions and rattan.
May 8, 2026
Reply from Costway Canada
Dear customer,
We are very sorry for the delay in response from our team. We have sent email for you abou the issue, please note to check.
Thank you for your patience and understanding.
Warm regards
Costway inc.
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Easy assembly and good shipping.
Bought a pair of patio chairs, and shipping was on time, with good tracking. Good packaging and the assembly was easy peasy with well labeled parts and baggies with each of the different screws.
May 1, 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Items arrived in a timely fashion
Items arrived in a timely fashion.
Child's table and chairs were easy to set up and our children love it.
Thanks for a,cute toddler bed.
May 6, 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Great Items
Costway has many items, programs and easy checkout with different payment options.
May 23, 2026
Unprompted review
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Pretty Happy
It was delivered a little sooner than i thought it would be.the cusions are comfy,but could be just a touch thicker.
March 10, 2026
Reply from Costway Canada
Dear customer,
Thank you for your review! We're happy the delivery was early and that the cushions are comfy. We also appreciate your suggestion on the thickness — we'll share it with our team. Enjoy your purchase!
Warm regards
Costway inc.
happy with the product
April 28, 2026
Reply from Costway Canada
Dear customer,
Thank you for your feedback! We're so glad to hear that you're happy with the product. Enjoy it, and we look forward to serving you again soon!
Warm regards
Costway inc.
Recently bought ANOTHER AC split but…
Recently bought ANOTHER AC split but now the instructions are saying different installation instructions for the same unit ….contacted customer service only to receive subpar response
May 7, 2026
Reply from Costway Canada
Dear customer,
We regret for the confusion. We will reach out to you again and provide the correct instruction manual. Thank you for your patience.
Warm regards
Costway inc.
I have ordered from Costway in the past…
I have ordered from Costway in the past and as always, I'm very satisfied with pricing and quality of merchandise.
May 22, 2026
Unprompted review
Reply from Costway Canada
Dear customer,
Thank you for your loyalty and kind words! We're so glad to know that you're always happy with our pricing and quality. See you again soon!
Warm regards
Costway inc.
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