CosyHouseCollection Reviews 2,327

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers had a great experience with this company. Customers are really happy with the product quality, noting that items like bamboo sheets remain soft and durable even after a year of use, with no bobbling or color fade. The service is often described as excellent, with fast delivery times and products arriving promptly. Many people appreciate the good value for money, finding the products worth the investment. However, some people were dissatisfied with the product quality, mentioning issues like thin fabric, poor stitching, and items not matching the descriptions or pictures online. There were also complaints about the price, with some reviewers feeling the products were too expensive for the quality received. Additionally, some customers experienced problems with delivery, including lost packages and orders not being delivered to certain regions.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express disappointment with product quality,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers express disappointment, citing issues like pillows... See more

Order

Clients share ambiguous opinions on order experiences. Many customers report significant issues, such as... See more

Price

Users describe negative interactions with price. Many customers feel the products are overpriced, with some... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised prompt arrivals, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a white kingsize Bamboo Sheet Set and a set of white Luxury Bamboo Pillowcases. Unfortunately my wife did not want plain bedding but something with a pattern. (should've known better).... See more

Rated 5 out of 5 stars

Bought a purple bamboo bed sheet set. It's been a year or so and there's no bobbling, colour fade, shrinking or scratchyness to the material. It's as soft as the day I bought them, such good quality.... See more

Rated 5 out of 5 stars

Excellent product and service; can’t fault it. Protector was easy to fit - just followed the instructions and it was the perfect size for a 32/33cm deep mattress without putting any stress on the zip... See more

Rated 5 out of 5 stars

I just purchased a set of king split everyday bed sheets. Love them. Constructed well, fit well, washed well. I purchased two sets of bamboo sheets and this time I purchased the everyday sheets from C... See more


Company details

  1. Home Goods Store

Information provided by various external sources

Cosy House Collection offers a wide variety of high quality and affordable home goods. Bed sheet sets, bamboo pillows, durable rugs, duvet covers and many more.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wonderful Compsny

Cozy House is a terrific company to do business with. Their customer service is excellent. If you are unhappy with something, they will work with you until you are satisfied.
I ordered my sheets and a comforter just recently because I had to leave the ones that I had behind. I expect they will be as good as the last ones.
The quality cannot be beat.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

What a great small business

What a great small business. I have purchased 3 queen size sheets from them about 3 years ago. Sheets are holding up beautifully. I have just ordered another sheet set, quilt & weighted blanket. That’ll have to be another review. If you are on the fence about purchasing the bamboo sheets, do it. Well made @ helps me stay cool.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Supper Soft Sheets

I first saw Cozy House on Instagram. It was very easy to order from this location. I just ordered my third set of sheets, these for our guest room bed. I really appreciate the softness of these sheets, and want my guests to enjoy them too.

July 12, 2024
Unprompted review
Rated 2 out of 5 stars

Poor quality luxury

Had this bedding for less than a year and have had multiple issues. Every single one of our white duvet covers the zip has broken by splitting almost straight away, the company was good and replaced them multiple times but it happened to every single replacement and then they stopped replacing. We then ordered green colour duvet covers and the zips have been fine, although some stitching has puckered. Our flat sheet also ripped in the corner. Whilst it is luxury bedding the quality has been poor

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

This is the one to choose...

Want to deal with a company that puts out a superlative product and then checks in with you to make sure that you are truly happy with your purchase? Then buy from COSYHOUSECOLLECTION. Packaged beautifully and sent out expeditiously, you don't have to wonder when, if ever, your order will arrive. And any query is ANSWERED....by a person!

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

I love the luxurious feel.

I love the luxurious feel of your sheets, however, the first two sets of sheets had a minor problem...it seems there was one pillow case from each of the sets that had a seem on the open end that wasn't sewn in correctly. The threads came out so I had to resew the hems closed.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Luxury Sheets..Excellent

Have finally found sheets that stays on bed! Was starting to hate my adjustable bed because of that till I ordered these sheets! Had to order another set due to they are cooling while sleeping too

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Love the sheets

Love the sheets. Very soft and fit great. I have ordered several times and orders are shipped promptly. There pillows are great too. Highly recommend.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Best sheets ever

Super easy to order online receive product quickly.

Product is more than I hope for the best sheets I have ever had. I even ordered second set. I purchased a quilt as well is just awesome. I live in SW Florida and the set works perfect now I just ordered some pillows, my expectation is high, but I’m sure the product will meet my expectation

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

I love Cosy House products

I love Cosy House products. The sheets are amazing! So comfortable and they wash and wear beautifully. I have bought them for many family members. My grandson even asked for some twin sheets for his college dorm. I am 74 years old and have never had sheets I love like your bamboo sheets. Thanks!

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Quality product with human interaction…

Quality product with human interaction and personal contact; pride that shows thru the ordering process which is something that I hold near and dear. I am just one person out of many who ordered or sent an email to ask a question and I got immediate personal responses each time.

July 17, 2024
Unprompted review
Rated 1 out of 5 stars

The last time I used Cosy House

The last time I used Cosy House, I ordered 1 Queen sized mattress protector and I received a confirmation of my purchase via E-Mail. However, subsequently I received an E-Mail from Cost Hose saying that I had ordered 2 mattress protectors. I tried to change this electronically but was unable to do this. I then sent a Help message to Cosy House to have them correct my order. My whole order was subsequently cancelled. I have never experienced such terrible service and I am considering dropping Cosy House.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

I've ordered many sets of Cozy House…

I've ordered many sets of Cozy House sheets. They are high quality, the website is easy to use, and they ship quickly.
The sheets look and feel great and stand up wash after wash. And I love the elastic on the bottom sheets - the corners never pull up/off.
I've also ordered their mattress pads -- which are simply the best I've ever used.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Bamboo sheets

Was e-mailed a discount code. We love the bamboo sheets. It was such a good deal with the code. The owners always reach out to make sure everything went smoothly and thank me for my business. Have purchased before and will definitely be purchasing again!!

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Very Pleased!

I have been very pleased with my purchases from Cosy House! I just ordered another set of sheets and have no complaints. The luxury sheets are my favorite!

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Wouldn't go without these!

These sheets and pillow cases are wonderful. I had trouble with being hot and sweaty to cold and sweaty. Get up change the sheets and pillow cases only to have it happen again. Since changing to these CosyHouse this is no longer a problem. Wonderful soft and comfy sets! I highly recommend to everyone!! They don't pil or wear out.

June 16, 2024
Unprompted review

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