Cosymanor Reviews 23

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Bought a 2 person hanging chair for my wife's birthday back in March. Had it now for 3 months and have to say it's absolutely brilliant! Looks stunning and everyone comments on it in the garden. It wa... See more

Rated 4 out of 5 stars

The stand was not delivered with the Chimenea- but it came very quickly once I informed. Looks good looking forward to using it. Reasonable price compared with other suppliers.

Rated 1 out of 5 stars

CO2 poisoning from heater they sold me. Reported issue 2 days ago yet no response

Company replied

Rated 5 out of 5 stars

Baaaaaarilliant, lovely sheep footstool , easy order , good delivery , good product , made a lovely Xmas pressie. My only criticism was it was plastered all over box what it was so made it difficult t... See more

Company replied

Company details

  1. Garden Furniture Shop
  2. Decoration and Interior Design Store
  3. Furniture Accessories

Written by the company

Hello and welcome to CosyManor.co.uk , the place to find the best products for every taste and occasion. We thoroughly check the quality of our goods, working only with reliable suppliers so that you only receive the best quality product. Our user-friendly and convenient website means that you no longer have to brave the crowded shops in search of that perfect product you are in search of. CosyManor.co.uk provides that.


Contact info

4.2

Great

TrustScore 4 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great service & quality product made in the UK

Bought a 2 person hanging chair for my wife's birthday back in March. Had it now for 3 months and have to say it's absolutely brilliant! Looks stunning and everyone comments on it in the garden. It was delivered promptly (despite being effectively a handmade item - made in the UK no less!), and assembled on-site, no hassle for me. Highly recommended

June 5, 2023
Unprompted review
Rated 1 out of 5 stars

CO2 poisoning DANGEROUS

CO2 poisoning from heater they sold me. Reported issue 2 days ago yet no response

February 6, 2023
Unprompted review
Cosymanor logo

Reply from Cosymanor

You do realise that you sent an email as long and dense as Lord of the Rings on Saturday afternoon, that ended with the following line:
“ Please contact me at your earliest convenience.”

Rated 5 out of 5 stars

Good heater

Very pleased with the heater, very warm, works well and looks good in red.

December 12, 2022
Cosymanor logo

Reply from Cosymanor

Hi David,
Thank you for your kind words.
After so many delays I’m pleased you got yours just in time for the cold snap.

Rated 1 out of 5 stars

I cancelled the order and I am still…

I cancelled the order and I am still waiting for my refund

Could you please send me my £126
that you ow me

September 29, 2022
Cosymanor logo

Reply from Cosymanor

Hi Chris,
If you care to check with your bank, you would probably find out where your money is.
Your order has been cancelled the day you requested that, which was 21.10.2022

Rated 5 out of 5 stars

Very good customer service

Very good customer service, called me straight away to make sure I had checked the expected delivery date which I had.

Have tried twice for an update as is now past the 28 November estimated delivery date

Finally received my heater today. Thank you

October 6, 2022
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Reply from Cosymanor

Thank you for your kind words Layla!
Given the circumstances, your review means a lot.
Delivery on schedule.
Have a lovely day!xx

Edit 05/12/2022
We’ve replied to your email this morning.

Thank you Layla! I know it’s been a long wait with countless delays for which I apologies.
I’m pleased you received yours.

Rated 4 out of 5 stars

Gas heater.

Goods now received, more or less on time. Looks in good condition, so no complaints. Need gas bottle to make sure in working order?.

September 14, 2022
Cosymanor logo

Reply from Cosymanor

Good morning Graham,
Your order is part of the container arriving this Thursday, 15th of September, with deliveries beginning the following Monday after the whole shipment has been checked for potentially faulty items, rest assured, you are going to receive your order next week.

Rated 5 out of 5 stars

Footstool

The footstool was delivered exactly when and what time was specified. This was purchased as a new home gift for my son. He is delighted with it as he has wanted a highland cow/bull footstool ever since he moved

March 19, 2022

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