Cotswold Chimney Care Reviews 3

TrustScore 4 out of 5

4.0

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Company details

  1. Chimney Service
  2. Chimney Sweep

Written by the company

25 years property care and 12 years firefighting experience channeled into a honest, reliable and friendly service. We know what can go wrong and how to prevent it. We take pride in providing a clean, respectful service using modern equipment and protective methods that leave your home spotless and safe.


Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
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Rated 5 out of 5 stars

They did a lovely job and Gavin was a very nice helpful person.

They did a lovely job and

December 2, 2025
Unprompted review
Cotswold Chimney Care logo

Reply from Cotswold Chimney Care

Thank you very much for your kind review and for choosing Cotswold Chimney Care. We’re really pleased to hear you were happy with the service and found it helpful. Your feedback is genuinely appreciated and means a great deal to us.

Best wishes,

Cotswold Chimney Care team

Rated 5 out of 5 stars

Clean service carried out by Cotswold…

Clean service carried out by Cotswold Chimney Care. We’ve always had our chimney swept annually but decided to go for the care package. The CCTV inspection picked up a lot of soot build up not picked up by previous sweeps. Reassuring to have firefighter experience look after our chimney clean. Thank you Cotswold Chimney Care.

October 25, 2025
Unprompted review
Cotswold Chimney Care logo

Reply from Cotswold Chimney Care

Thank you for your kind words and for choosing our Chimney Care Package. We appreciate you sharing details about how the CCTV inspection highlighted what routine sweeps had missed — that’s exactly why we do what we do.

We take real pride in combining thorough maintenance with the insight that comes from firefighting experience. Your feedback means a great deal to us and reinforces our commitment to keeping homes safe and efficient.

It was our pleasure to be of service to you.

Best wishes,

Cotswold Chimney Care

Rated 5 out of 5 stars

Great service and value for money

Clear , reliable communication of appointment time, followed by explanation of the process and great service with thorough clean up and advice afterwards.

October 16, 2025
Unprompted review
Cotswold Chimney Care logo

Reply from Cotswold Chimney Care

Thank you so much for taking the time to share your feedback and for leaving us our very first review — and a 5-star one at that! We’re delighted to hear you were pleased with our communication, service and aftercare advice. It means a lot to us to know that our thorough approach is making a difference.

We feel strongly that a chimney care package (and not just an annual sweep) is vital for both safety and efficiency, so it’s great to know that our detailed process reflected that.

Your support helps us continue to grow and deliver the highest standard of chimney care across the Cotswolds.

Very best wishes,

Cotswold Chimney Care team

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