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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used this company for the first time on this occassion. Easy ordering, arrived early and a well packaged parcel. I ordered 8 items and all were in greater than average quality. Their entire coll... See more
Company replied
Good, swift service, nicely-packed item. Coat is warm and comfortable as well as being somewhat showerproof (I haven't tested it in torrential rain). The zip is good quality and the coat does up to... See more
Excellent service! My skirt was delivered very promptly and I was thrilled to receive it last week. (August, but I cannot remember the exact date! Only guessing a date to fill in on your online fo... See more
Company replied
Company details
Information provided by various external sources
We specialise in creating garments that suit and flatter the mature female figure, designed with comfort and fit in mind. Inspired by the rolling hills and picturesque dwellings of the Cotswolds, our exclusive collection is designed in-house, drawing on the finest mills for printing and weaving, where techniques are handed down through generations for exceptional craftsmanship and quality. With free UK returns and a friendly & experienced customer service team on-hand to answer all your queries, it couldn’t be simpler to place an order with us and try it on in the comfort of your own home.
Contact info
Tewkesbury Road, GL51 9FD, Cheltenham, United Kingdom
- 01242 536711
- custserv@cotswoldcollections.com
- cotswoldcollections.com
4.7
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick easy ordering and delivery
Quick easy ordering and delivery. The outfit was just like the picture.
June 17, 2025
Reply from Cotswold Collections
Hi Paula, thank you for your lovely review. We're so pleased to hear that you are delighted with your recent experience with Cotswold Collections. Best wishes, Madeleine.
Excellent service as usual.
Excellent service as usual.
Very pleased with items purchased too.
June 17, 2025
Reply from Cotswold Collections
Hi Marigold, thank you so much for taking the time to give us your review, we are delighted to hear that you were happy with our service. Best wishes, Madeleine.
This skirt is exactly as expected and…
This skirt is exactly as expected and is comfortable to wear.
June 17, 2025
Reply from Cotswold Collections
Hi Jean, we are delighted that you decided to choose Cotswold Collections, thank you so much for your review. Best wishes, Madeleine.
Finally...Attention to Detail!
Cotswold Collections offers great styling for the more mature figure with forgiving waistlines! Offering a mixture of more traditional clothing to more modern capsule pieces, everything styles well together. Well made with quality finishes reflecting attention to detail, Cotswold Collections continues to be my 'go-to' clothing company.
June 17, 2025
Reply from Cotswold Collections
Hi Jennifer, thank you for your wonderful review. We have passed your feedback along to the rest of the team who are equally as delighted, especially the designers. Best regards, The Cotswold Collections Team.
Parcel arrived promptly
Parcel arrived promptly. Free returns means I can order 2 sizes to compare.
June 10, 2025
Reply from Cotswold Collections
Hi Veronica, thank you so much for your review. We are delighted to see your positive feedback. Best wishes, Madeleine.
Reply from Cotswold Collections
Hi Susan, thank you for your lovely review. We're so pleased to hear that you are delighted with your recent experience with Cotswold Collections. Best wishes, Madeleine.
Although there was a waiting time for the item was despatched immediately…
Although there was a waiting time for the item, it was sent out immediately to me.
I cannot fault the service it is exemplary
June 17, 2025
Reply from Cotswold Collections
Hi Penney, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
I have bought from Cotswold company…
I have bought from Cotswold company several times .The clothes are well made & fit is spot on.Serice is first class ,easy ordering with quick tracked delivery.
June 16, 2025
Reply from Cotswold Collections
Hi Sally, thank you so much for taking the time to give us your review, we are delighted to hear that you were happy with our service. Best wishes, Madeleine.
Three pairs of trousers returned
Three pairs of trousers returned. They looked cheap but were not. I could not have worn them.
June 9, 2025
Reply from Cotswold Collections
Hi Janet, we're sorry to hear you weren't happy with the trousers. We will most certainly pass your suggestion along to our design team, who consider all customer comments in the creation of our future collections. If you would like to discuss any of this in more detail, please call customer services on 01242 536712. Best regards, The Cotswold Collections Team.
Excellent service.9…
I have found the clothing is very good quality. The delivery service is very quick, and if you have to ring up about anything the girls are always very polite and obliging.
June 16, 2025
Reply from Cotswold Collections
Hi Sallie, thank you for your lovely review. We're so pleased to hear that you are delighted with your recent experience with Cotswold Collections. Best wishes, Madeleine.
Love this dress
Love this dress, perfect size in large for a 16, shortsleeves, floats over tummy area, soft fabric.
June 16, 2025
Reply from Cotswold Collections
Hello, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Quality material and service…
The garment ordered was exactly as described in the advertising. The delivery was quick and I am pleased with the garment.
June 13, 2025
Reply from Cotswold Collections
Hi Barbara, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
Your company is so reliable and…
Your company is so reliable and therefore my orders arrive on time and in time thank you Cotswold
June 13, 2025
Reply from Cotswold Collections
Hi Pamela, thank you for your lovely review. We're so pleased to hear that you are delighted with your recent experience with Cotswold Collections. Best wishes, Madeleine.
Reply from Cotswold Collections
Hi Margaret, thank you so much for taking the time to give us your review, we are delighted to hear that you were happy with our service. Best wishes, Madeleine.
Reply from Cotswold Collections
Hi Sue, thank you for leaving a 5 star review. This is really appreciated from all of us at Cotswold Collections, especially the designers. Best wishes, Madeleine.
Very easy to order and no problems when…
Very easy to order and no problems when exchanging if necessary.
June 13, 2025
Reply from Cotswold Collections
Hi Angela, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
The quality and designs are first class
June 6, 2025
Reply from Cotswold Collections
Hi Beryl, thank you so much for your review. We are delighted to see your positive feedback. Best wishes, Madeleine.
Buy a lot of clothes from Cotswold…
Buy a lot of clothes from Cotswold always prompt fair price and nice to have things which are made in uk
June 12, 2025
Reply from Cotswold Collections
Hi Cathleen, thank you so much for your review. We are delighted to see your positive feedback. Best wishes, Madeleine.
Simple, clear ordering.
Ordering is well set out and easy to negotiate. Sadly the discount code I had received didn't work and I couldn't find out why.
The jacket I ordered is a lovely colour. However, the finish is feels very strange, rather stiff and it doesn't hang well. I've had it cleaned, to see if that would soften and improve it. But it hasn't made much difference! The 2 T shirts, scarf and necklace that completed my order were as expected. Although the finish on the necklace was rough in places!
June 5, 2025
Reply from Cotswold Collections
Hi Harriet,
Thank you for taking the time to leave a review. We're sorry for any difficulty you experienced when applying your discount. We've checked, and we can confirm that your order went through and your discount was successfully applied.
If you have any further questions or would like to discuss this, please feel free to call our customer services team on 01242 536712.
Kind regards,
The Cotswold Collections Team
Once again the trousers were a lovely…
Once again the trousers were a lovely fit. The cut is good and fits like a glove over the hips.
June 10, 2025
Reply from Cotswold Collections
Hi Margaret, thank you for your lovely response, I have passed this on to the rest of the team who are delighted about your 5-star review. Best regards, Madeleine.
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