Cottage Fields Estate Agent Reviews 35

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I had a fantastic experience working with Seden. From start to finish, she was incredibly helpful, supportive, and professional. She took the time to understand exactly what I was looking for and... See more

Rated 5 out of 5 stars

Hatice was extremely understanding and diligent at every turn. She was also really compassionate, helpful, upbeat and proactive in all that she accomplished. She also routinely and openly communicated... See more

Rated 1 out of 5 stars

Unprofessional staff that lose contracts, don’t deal with complaints or problems and serve notices that are not relevant or correct. Needs to be informed by tenant of the correct notice period and sho... See more

Company replied

Rated 5 out of 5 stars

Hatice was always available, composed, and comforting. She is a gem in my eyes! She was really supportive and constantly there to answer my many concerns. She was very proactive in her approach and wo... See more

Company details

  1. Real Estate Agents

Written by the company

Here at Cottage Fields, we always strive to provide the highest standards and unmatchable service. Cottage Fields prides itself on not being like other agents by not adhering to estate agent stereotypes of being ‘pushy’ and ‘all about the fee.’ Our focus is on our professionalism, expertise and customer care every step of the way. Our clients experience with us at Cottage Fields is of upmost importance, hence we focus on our service, with every member of our team ingrained with our core principles to ensure our customer care surpasses every client’s expectation. Combined with our passion, knowledge and unmatchable work ethic. Cottage Fields is a local, independent and innovative Estate Agency founded in 2012 by our director who was born and raised in Enfield. Now a decade old with two offices and a very large team of property experts, we have established ourselves as one of the leading agents in London and its surrounding areas. Being one of London's fastest growing Estate Agents as we have been built on our four key principles; professionalism, expertise, local knowledge and customer care, we take great pride in our philosophy here at Cottage Fields to 'Provide the Dream'. We believe a property is not just bricks and mortar, it is a place of living, a place of comfort: a home. HERE ARE SOME OF THE TOOLS WE USE, TO ALWAYS ACHIEVE THIS: Unique Online Property Portal to track the sale or letting of your Property. Designated Property manager to ensure your sale and/or letting is progressed to completion with haste. One of only a few local agents to be qualified with industry standards via the Property Mark. Listings on all major property portals. Including Rightmove, Zoopla, Primelocation, Boomin, On the Market and more. Giving Maximum exposure which many agents cannot offer. Our very own bespoke website www.cottagefields.co.uk offering instant online valuations, local school and Ofsted checker and online property portal. All new instructions are mailed out to our large database of our registered and vetted buyers and renters. High Definition Professional Photo’s. Our very own HD Virtual Tours included within our instruction. Our hand crafted and bespoke descriptions including our unique location guides. Social Media campaign to ensure the property has maximum exposure in addition to posting on property portals. Cottage Fields large team of trained, professional and friendly agents, to guide you every step of the way. As we continue to provide the highest standards in the market, we pride ourselves on our innovative online portal for Selling, Letting or Renting which has ensured that Cottage Fields are ahead of the market. This in-depth portal has been developed to keep you up to date every step of the way, to enable you to gain all information necessary for your property within a few clicks. We have also synced this portal to our website to ensure everything you require is found on our website, so when we are closed your portal always remains open. So if you are thinking of Selling or Letting your property and you are looking for local experts in the field whose friendly, hard-working and dedicated agents ensure you achieve the best price whilst offering the best service, then choose Cottage Fields. Request a valuation by calling Cottage Fields today on 0203 621 8621 OUR HISTORY Cottage Fields humble beginnings began in 2012 with nothing but a small team with a united vision and determination to work hard and make a difference. Our first 'office' was a brick built outbuilding in Cheshunt. When we took it over, unfortunately for us its sole purpose was storage (previously a recording studio), it had a stench of damp and must meaning we had to wear protective masks! It was moldy, leaking, and had no heating or running water. After emptying the clutter and waste, all the sound proofing stripped and walls bleached to remove all the mildew (plus a few coats of mold proof paint), we patched it up the best we could and attempted to make it an office to be proud of. Due to having tight purse strings and being self funded, we had to make do with a couple of plugs in heaters, a dehumidifier and warm clothes. We pulled together some second hand furniture (we even borrowed a chair from Cihans nephew on one occasion.), some basic supplies, and a very poor internet connection, and began working towards the dream. Of course sometimes it was a struggle (think snow, badly fitted windows and no heating.) but we always had each other to lean on in our hardest moments, and our motivation and vision of what Cottage Fields would eventually become to keep up going. Cottage Fields are now proud to be one of Enfield's most successful Agents with a fantastic office in a prime location, all of which was only possible due that moldy old outbuilding which allowed us the space to follow our dreams. This is was the start of Cottage Fields and we will always remember our humble beginnings as a continued motivation to work hard. It will remain with all of us when we started with nothing but a dream and the passion and the perseverance to achieve it through hardship, with hard work, belief and a 'I can' attitude.


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4.0

Great

TrustScore 4 out of 5

35 reviews

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Rated 1 out of 5 stars

I would definitely not recommend…

I would definitely not recommend renting your property with Cottage Fields. I had an absolute nightmare with the tenants that they ‘recommended’.
So much of their management was questionable throughout. Do not accept their Landlord Insurance, absolute rip off and total farce.
Their awful tenants finally moved out of my property nearly a year ago and I’m still being chased for utility payments.
My experience with them was awful. Absolute amateurs.

June 30, 2022
Unprompted review
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Reply from Cottage Fields Estate Agent

Dear Catherine,

Thanks for your review,

Unfortunately, the tenant, who was a young family appeared to be nice and ultimately had changes in their circumstances which caused issues down the line.

We always recommend Rent Protection insurance to protect our clients from situations like this where potential tenants seem good and due to a slip of the mask and/or a change in their circumstance they become difficult. With all insurances they are tiresome to work with and require a lot of paperwork to get them to pay out but they ultimately do and your interest is restored.

We have let 1000's of properties and the majority are extremely happy and unfortunately, on the rare occasion we are a bit unlucky, however, the rent protection we insisted on illustrates our diligence to protect our clients as for a person to qualify, they need to pass a strict criteria.

We are glad in the end we sold your property for the highest price achieved in that development, to allow you to move into your new chapter with positive change.

Wish you all the best moving forward.

Kind Regards,
Team at Cottage Fields

Rated 5 out of 5 stars

Absolutely amazing service from the…

Absolutely amazing service from the start. Staff are so friendly and welcoming. Pauline got everything done so quickly and kept me up to date with everything - which made my first time move so much easier! Thank you so much! :-)

December 3, 2021
Unprompted review
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Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service , I was lucky to have Yahya as my agent as he was very helpful , understanding and also easy to talk to and very professional . Chris and rasit also very lovely people and very helpful through my journey of finding my property.
Definitely give them a visit they are the best .

September 7, 2021
Unprompted review
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Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

Rated 5 out of 5 stars

Highly recommended

Highly recommended! Perfect service and a great team, I had the privilege to have Chris as my property negotiator. He did an amazing job making sure I secure a beautiful home for my family. He was extremely polite, kind and great professionalism from the beginning to the end. The whole team was amazing, thank you for helping us secure keys to our new home.

Many Thanks,

Elgin

May 12, 2021
Unprompted review
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Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

Rated 5 out of 5 stars

Simply the Best

Absolutely brilliant! We had a very complex and long chain which had to be handled with great care and professionalism. From instruction to viewings, negotiating price, sales progression to exchange/completion, Ilshad and Chris were amazing in their support and knowledge. I honestly cannot fault them on anything! I would 100% recommend Cottage Fields!!

January 23, 2021
Unprompted review
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Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

Rated 5 out of 5 stars

Very cooperative and friendly

Very cooperative and friendly, prompt with responding to any questions and very re assuring!
Thank you for all your help :)

November 13, 2020
Unprompted review
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Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

Rated 5 out of 5 stars

We use Cottage Fields as our sole…

We use Cottage Fields as our sole agents, as they are very experienced in the field and their service is unrivalled. They help us acquire investments properties to buy, once we have renovated them, we then proceed to let and manage with speed, professionalism and skill. They truly take the stress away for scenarios one can find difficult through the selling, letting and management of properties. Would not recommend them higher. Great team of honest and truly hard working individuals.

January 15, 2020
Unprompted review
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Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

Rated 5 out of 5 stars

We have an excellent business…

We have an excellent business relationship with Cottage Fields, their professionalism and diligence in getting things done is why we choose to work with them. One of the excellent estate agents we work with in supplying tenants and landlords great prices on their utilities. We would recommend this Estate Agent, their staff are super friendly and approachable.

December 17, 2019
Unprompted review
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Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

Rated 5 out of 5 stars

Sold my 2 bed property in about 3 weeks

Sold my 2 bed property in just over three weeks with Cottage Fields which amazes me. I was expecting it to be far longer and a lot more of a headache when it came to the paperwork. I'm not usually the type to leave lengthy reviews but thought it might be helpful for prospective home sellers to know what good things to keep an eye out for that Cottage Fields did for me: we had plenty viewings for my property, they also gave me feedback as we went through the process. I'm quite an anxious person so it meant a lot to me that they kept in touch after each viewing and let me know what the people viewing were saying. Even when some hiccups and obstacles arose with some of the paperwork, Cottage Fields supported me with legal aspects and helped ensure the sale went through. I also just genuinely like the team, Kurt was really charming and knowledgable, he put a lot of effort into making the selling process easy and answered my questions along the way - if i had another house to sell I'd go back to this lot right away.

Thanks so much to cihan and the team, you're stars!

Sally-Anne

August 4, 2019
Unprompted review
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Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

Rated 1 out of 5 stars

I wouldn't recommend them to anyone

I wouldn't recommend them to anyone. There are better estate agents out there. In fact be ware of their practices. They're NOT upfront or transparent (as they claim) about serious issues with a property for sale, never come back on any questions you leave with them and they were late for my last viewing. They're are difficult to deal with and defensive when it comes to feedback. They called me argumentative when all I was trying to do is get an update after my last viewing. Don't be fouled by their polite telephone manner, that's where customer service ends! The lack of service starts with the director and continues with the remaining staff. I won't be using them for sale of my property or purchase of my new home.

July 29, 2019
Unprompted review
Rated 5 out of 5 stars

Relieved to have picked Cottage Fields to sell my house

Relieved to have picked Cottage Fields to sell my house through. They got my Edmonton property sold for a good price. But before that the process was smooth as! I got property performance reports about how well the listing was doing and they kept me in the loop about marketing strategies that would do well. I kept making jokes that cfields were taking all my stresses away, like going to a spa. Thank you everyone and to Maria too for not minding when my little one knocked all the stuff off your desk! - Andi

February 21, 2019
Unprompted review
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Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

Rated 5 out of 5 stars

Polite and helpful service

My experience with Cottage Fields was really great. They got me a great price on my new home and I'm really excited to retire in Enfield. I also felt really comfortable with the way that they helped break down all the legal side of things to me so that everything felt like it was being done properly and I was going in with my eyes open and my pockets protected,. Thanks so much to Ilshad in particular for your enthusiasm and patience with getting me what I wanted.

January 28, 2019
Unprompted review
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Reply from Cottage Fields Estate Agent

Thanks for his lovely review.

Team at Cottage Fields

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