I made a mistake ordering (wrong kit), and Sues without any quibble cancelled and refunded card. I was thus able to straightaway order the kit I had actually meant to which arrived very quickly. My re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My first time using Cotton Club Crafts. Purchased a kit in the sale over the Christmas period. Website clearly stated that orders would be dispatched in the new year. I received an email confirming t... See more
Brilliant company come back time after time and always recommend to fellow crafters especially cross stitchers which is my thing…. Only one little comment trying to catch a member of staff….but whe... See more
Friendly and delightful website with plenty of choice of cross stitch kits. Orders sent out promptly and kits arrived exactly as described. I would wholeheartedly recommend this company if you are l... See more
Company details
Written by the company
We are a small business who love creativity! We aim to give you a fantastic product choice, together with good value, excellent customer service and swift delivery.
Contact info
Park View, Northwich Road, Antrobus, CW9 6HX, Northwich, United Kingdom
- info@cottonclubcrafts.com
- cottonclubcrafts.com
5.0
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My go to for cross stitches!
The products are at a very competitive price, delivery is super fast! Great customer service too. My number one place for cross stitch kits!
February 6, 2024
Excellent service at an amazing price
December 28, 2023
Highly Recommend
Excellent service, good delivery and well packaged. Great choice of products, would recommend.
December 28, 2023
Winter robins tapestry.
Good price, loved the personal touch with the little card. Tapestry is gorgeous,lots of happy hours to look forward to!
January 10, 2024
Great range of cross stitch kits and…
Great range of cross stitch kits and quick delivery
December 24, 2023
Kept informed about delivery and well…
Kept informed about delivery and well packaged
December 23, 2023
My cross-stitch ‘lovely mum’
My cross-stitch ‘lovely mum’, was priced the cheapest on line that I could find. Also the postage was reasonable for the item. I received it within a few days of ordering. Very pleased ..Thankyou..
December 18, 2023
Quick postage and great prices
December 18, 2023
Great service and kit
November 23, 2023
Great selection of cross stitching kits…
Great selection of cross stitching kits and supplies, at very reasonable prices and high quality. Fair shipping prices, too. And quick delivery. I am super impressed and I'll be buying from them again.
November 18, 2023
The cross stitch kit arrived quickly
The cross stitch kit arrived quickly, well packed and as described. Many thanks
November 17, 2023
Christmas cat cross stitch kit
Looks great but it is my Christmas present so I will start it on Christmas Day
October 22, 2023
A lovely company to do business with
Cotton Club Crafts are a lovely company to deal with. Their prices are very reasonable and delivery is super fast. They are always on hand to deal with any questions/queries too. I get all my crafting supplies from them, wouldn’t go anywhere else!
October 23, 2023
Excellent service and quick delivery
October 21, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.