I made a mistake ordering (wrong kit), and Sues without any quibble cancelled and refunded card. I was thus able to straightaway order the kit I had actually meant to which arrived very quickly. My re... See more
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See what reviewers are saying
My first time using Cotton Club Crafts. Purchased a kit in the sale over the Christmas period. Website clearly stated that orders would be dispatched in the new year. I received an email confirming t... See more
Brilliant company come back time after time and always recommend to fellow crafters especially cross stitchers which is my thing…. Only one little comment trying to catch a member of staff….but whe... See more
Friendly and delightful website with plenty of choice of cross stitch kits. Orders sent out promptly and kits arrived exactly as described. I would wholeheartedly recommend this company if you are l... See more
Company details
Written by the company
We are a small business who love creativity! We aim to give you a fantastic product choice, together with good value, excellent customer service and swift delivery.
Contact info
Park View, Northwich Road, Antrobus, CW9 6HX, Northwich, United Kingdom
- info@cottonclubcrafts.com
- cottonclubcrafts.com
5.0
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent as always!
March 17, 2023
Excellent online order and prompt…
Excellent online order and prompt delivery with good packaging. Would recommend this company.
March 17, 2023
Fantastic company who care!
Fantastic company who care!! I messed up an order (through fault of my own) and it was sorted with no questions asked :) … Great communication and lovely products. Super quick delivery
March 17, 2023
Fair prices and fast delivery
Fair prices and fast delivery. Very helpful when I contacted them too
March 15, 2023
Best online retailer for cross stitch
Competitive prices, and excellent customer service.
Best online shop for all my cross stitch kit's 😊😊😊
March 16, 2023
Great product.
Great product. Not the fastest on dispatch but think they are a small firm. Used them a few times, always good service.
March 16, 2023
Absolutely Perfect!
I was a little worried about buying something from a new website but I had nothing to worry about, they were perfect! I ordered a Xmas Cross Stitch Stocking at a good price but the wrong one turned up. They sorted this out in 1 day and sent me the new one. I’m delighted. Fantastic service. Well Done Cotton Club Crafts.👍⭐️😊
March 15, 2023
Although my order was not correct it…
Although my order was not correct it was very quickly rectified an extremely efficient service and would definitely use again and recommend.
March 15, 2023
The service with Cotton Club Crafts is…excellent
The service with Cotton Club Crafts is excellent always arrives really quickly and packaging is always in excellent condition
March 13, 2023
Orders always processed quickly and…
Orders always processed quickly and efficiently.
February 25, 2023
My favourite company for cross stitch!
Speedy delivery, well packaged items and bargain prices. What’s not to love!
February 21, 2023
Perfect service, as always
As always, regular updates about when items are in stock, regular updates once ordered, a speedy service from this company, item delivered in perfect condition and always with a thank you from the Sue’s. Wouldn’t go anywhere else for my stitchy supplies now.
February 21, 2023
Wide range of products at excellent…
Wide range of products at excellent prices.Always delivered promptly and well packed.
February 21, 2023
Great craft stockist
Great selection of products and delivered quickly. Great service.
February 13, 2023
Will use again!
Easy to place order on line & arrived quickly. I will definitely check out their site next time I'm looking for a project.
February 7, 2023
Great prices and speedy delivery.
February 2, 2023
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