Ordered 2 x tops one size larger than normal to be collected from Bicester Cotton Traders. Was allowed to try on the tops which were too big. The sizes are very generous. The staff were very helpful i... See more
Company replied
Location
Switch locationUnit 3B Bicester Avenue Garden Centre, Oxford Road, OX25 2NY Bicester, GB
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Because my wife gets little exercise in the Nursing Home, where she resides, her feet and lower legs have swollen, so much so that she cannot wear ordinary shoes, or loafers. I therefore purchased a... See more
Company replied
Ordering on line was easy, collection from shop straightforward. The staff were very helpful and I was able to try on the goods before confirming all was OK and bringing them home.
Company replied
Shop staff are a very happy, polite and helpful bunch. Central email advice that items are in store and ready to collect comes 1-2 days later than actual arrival, which is disappointing. My experience... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Unit 3B Bicester Avenue Garden Centre, Oxford Road, OX25 2NY, Bicester, United Kingdom
- 01869 324566
4.8
Excellent
244 reviews
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Reply from Cotton Traders - Bicester
We appreciate your positive feedback regarding the fit and quality.👍👍
Great quality
Always easy to order on line and easy to pick up at our friendly welcoming Biscester shop. Which always looks clean and tidy.
April 9, 2026
Reply from Cotton Traders - Bicester
Thank you for your positive review. We're happy to learn that it's always easy to order online and pick up at our Bicester shop, and that it looks clean and tidy.👍
My order was ready to collect within…
My order was ready to collect within just a few days
April 5, 2026
Reply from Cotton Traders - Bicester
Thank you for taking the time to leave a review. We're happy to hear that your order was ready for collection so quickly.
Bicester store recommendation.
Always buy my jeans from Cotton Traders, very helpful staff at the Bicester store.
April 5, 2026
Reply from Cotton Traders - Bicester
Thank you for sharing your positive experience with our jeans and the helpful staff at the Bicester store.
Great service
Ordering on line was easy, collection from shop straightforward. The staff were very helpful and I was able to try on the goods before confirming all was OK and bringing them home.
April 5, 2026
Reply from Cotton Traders - Bicester
We're happy the online ordering and click and collect was an easy experience. It's great to know you could try the products on and that our colleagues were helpful 😀 I will forward your comments on to the store and thank you for your feedback.
Delivery on time and delivered with care
April 4, 2026
Reply from Cotton Traders - Bicester
We appreciate your positive feedback. we are so delighted your delivery was prompt and delivered with care to the Bicester store. I have passed your review over to the store so they can see your kind comments.
Fashionable Styles in normal sizes that fit well.
Ordered 2 x tops one size larger than normal to be collected from Bicester Cotton Traders. Was allowed to try on the tops which were too big. The sizes are very generous. The staff were very helpful in arranging a refund & reordering in the correct size. Cannot fault the service, thank you & Cotton Traders for not skimping on the material in your clothes.
April 5, 2026
Reply from Cotton Traders - Bicester
We appreciate your feedback and are glad the staff were helpful in arranging a refund and reorder. I have passed your kind comments back onto the Bicester Store.
Reply from Cotton Traders - Bicester
Hi Alan
Many thanks for your order and feedback, ,its much appreciated.
Love these tops the colours are so…
Love these tops the colours are so varied. Used the click and collect very easy, could have tried it on in store when I collected but didn’t need to.
March 15, 2026
Reply from Cotton Traders - Bicester
We're happy to hear that you love the varied colours of our tops. We're also glad the click and collect service was easy for you. Thank you for your positive feedback.
Vert friendly staff
March 15, 2026
Reply from Cotton Traders - Bicester
It's wonderful to hear that you are pleased with the service provided by our friendly staff. Thank you for sharing your experience. 😊
Reply from Cotton Traders - Bicester
We're happy to hear that you were pleased with our service and products. Thank you for your positive feedback!
Swollen feet. Because my wife gets little exercise in…
Because my wife gets little exercise in the Nursing Home, where she resides, her feet and lower legs have swollen, so much so that she cannot wear ordinary shoes, or loafers. I therefore purchased a pair of Memorylite Adjustable Trainers from Cotton Traders, which have a wrap over fixing and which fit her perfectly. She and I are very happy with the purchase.
January 16, 2026
Reply from Cotton Traders - Bicester
We're happy to hear that the Memorylite Adjustable Trainers are a perfect fit for your wife. We appreciate you sharing how our product has improved her comfort, especially given her circumstances. Thank you for your positive feedback.
A beautiful jacket in a lovely colour
The corduroy jacket in teal was beautiful, if a little big. I took it back to my nearest store and ordered the next size down; it arrived within a few days and is now the perfect fit. Very very happy with it.
December 21, 2025
Reply from Cotton Traders - Bicester
We're happy to hear that you found the perfect fit with the smaller size of the teal corduroy jacket. We appreciate you sharing your positive experience with our store and quick delivery.
Consistently Good…
I find Cotton Traders consistently good in the quality of their products, choice and service. Clothing is excellent. Just wish there was a wide fit option in all footwear.
November 16, 2025
Reply from Cotton Traders - Bicester
Hi Susan
We're happy to hear that you find our products and service consistently good. Thank you so much for your positive feedback about the wide choice. I will pass your comment about wide fit options in all footwear on to the right team. Thanks again for your order.
Quick efficient service and delivery
Quick efficient service and delivery, excellent quality goods.
November 4, 2025
Reply from Cotton Traders - Bicester
We appreciate your positive feedback; we're so happy you were pleased with the quick, efficient service and excellent quality goods.
Delivery was quick
Delivery was quick. I returned one item to a store and refund was also speedy
October 30, 2025
Reply from Cotton Traders - Bicester
Thank you for taking the time to leave a review. We are so happy to learn that our delivery was quick and your refund was processed speedily after your return.
Good quality clothing
October 29, 2025
Reply from Cotton Traders - Bicester
We are so glad to hear that you are happy with the quality of our products, and we really appreciate you taking the time to leave a review. Thank you!
Items very good quality
Items very good quality, good choices and good prices . Delivery was quick and packaged well. Thank you
October 23, 2025
Reply from Cotton Traders - Bicester
We appreciate your positive feedback. We're so happy to learn that you consider the items very good quality and were pleased with the good prices and quick delivery.
Both ladies were extremely helpful and…
Both ladies were extremely helpful and knowledgeable about the product's in store. They were very understanding and patient and wanted me to be happy with my purchase.
Your staff are a credit to your company. Will be very happy to shop at this store again.
November 2, 2025
Reply from Cotton Traders - Bicester
We appreciate you sharing your positive experience. We're happy to hear that our staff were helpful, knowledgeable, understanding, and patient, and that you were happy with your purchase. We look forward to your next visit.
Had no issues
Had no issues, ordering online was easy, notified when order was ready to pick up , had to return one top and staff were helpful and friendly
September 21, 2025
Reply from Cotton Traders - Bicester
We appreciate your positive feedback. We're happy to learn that you had no issues, ordering online was easy, and you were notified when your order was ready. We're also glad our staff were helpful and friendly with the return.
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