Cotton Traders - Lewes Reviews 1

TrustScore 3 out of 5

3.2

Lewes Garden Centre, Newhaven Road, Kingston, BN7 3NE Nr Lewes, GB


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Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

  • Lewes Garden Centre, Newhaven Road, Kingston, BN7 3NE, Nr Lewes, United Kingdom

  • 01273 974867

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

It was delivered to the wrong address

It was delivered to the wrong address

April 2, 2026
Cotton Traders - Lewes logo

Reply from Cotton Traders - Lewes

Hello Mrs Williams,

Thank you for your review and for bringing this matter to our attention.

I am very sorry to hear that your parcel was delivered to the wrong address.

I have tried to call you this afternoon to discuss this further, however, I could not get through on the number we have saved for you.

So we can rectify this for you, please call our friendly Customer Care line on 0161 286 4321 and confirm the correct address you would like the parcel sending to.

Once we have confirmed this, we can send out a replacement (subject to stock availability) straight away.

Kind regards,
Alex
Cotton Traders Customer Support

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