Counter Culture Drinks Reviews 

421
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious, refreshing, and healthy organic products, highlighting the wide variety of unique flavors. Many appreciate these drinks as an excellent non-alcoholic option. The appealing artwork and design of the cans also receive frequent commendation. The ordering process is often described as easy and efficient, with consumers noting the quick and hassle-free delivery service. However, some customers noted occasional delivery issues, with orders sometimes taking longer or being lost by couriers, though the company often proactively resolved these situations.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers describing the drinks as delicious,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the delicious and refreshing taste of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speedy and... See more

Order

People report positive experiences with order, highlighting the ease and simplicity of the ordering process,... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency and speed. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In the first instance, I was researching something to replace the toxins my adult son insisted on shoving down his throat for refreshment and energy. The brand varied, the toxins didn't, neither did t... See more

Company replied

Rated 5 out of 5 stars

I love this company! The kombucha is some of the best I’ve ever had, the artwork is incredible and the personal note I received was lovely. I always feel like I’m genuinely supporting a small... See more

Company replied

Rated 5 out of 5 stars

Amazing company with the best tasting delicious organic booch out there. I absolutely love this brand. Cool artwork also. Great customer service too, friendly and helpful- even added a little bonus ex... See more

Company replied

Rated 5 out of 5 stars

Love all of the kombuchas so much that have ordered my first box. Drinks are light and refreshing, really nice flavours, I prefer this make over many other, as the balance between the kombucha and fru... See more

Company replied


Company details

  1. Soft Drinks Shop
  2. Beverage Distributor
  3. Brewery

About Counter Culture Drinks

Written by the company

Counter Culture Drinks is a Bristol-based fermented drinks company. We create adult softs for youthful minds because we believe dry doesn't have to mean boring. Brewed at our carbon neutral fermentary in Bristol, we wrap our sparkling light kombucha in bold artworks by local artists that explore societal trends and provoke debate.

Our purpose is supported by our three Cs: Charity, Culture & Climate. We believe in them and our whole business is built around them. We've unconventionally donated 51% of our shares to non-profit organisations and it’s our ambition to raise £1m+ to help support these social and environmental initiatives.

Contact info

We're not like the others

Try our kombucha soda and grab 10% off your first order. Are you in?

4.9

Excellent

TrustScore 5 out of 5

421 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(421)

246 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The company is always there to help

The company is always there to help, and you'll never feel neglected. I really like their kombucha and their environmental approach. :) I appreciate their respect for the customer! Best :)

November 14, 2025
Unprompted review
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Reply from Counter Culture Drinks

We tried the stance of disrespecting our customers, didn't pan out well. Glad you like our revised approach Roksana!

Rated 5 out of 5 stars

Delicious kombucha

I've stopped drinking alcohol and these make a great replacement.

October 20, 2025
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Reply from Counter Culture Drinks

Dry January challenge is coming....

Rated 5 out of 5 stars

Great taste, great service

Excellent kombucha that I keep coming back to! The designs are grate and all the flavours are ace - with a special shout out to the yuzu! Always happy to see Counter Culture available when I'm out and about.

November 6, 2025
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Reply from Counter Culture Drinks

Yes team Yuzu!

Rated 4 out of 5 stars

Bought the mixed box

Bought the mixed box. So far only tried the ginger, lime and mango. Absolutely delicious! Lovely subtle flavours, great alternative to an alcoholic drink. Looking forward to trying the other flavours!

November 4, 2025
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Reply from Counter Culture Drinks

How were the other flavours Lizzie?

Rated 5 out of 5 stars

They’re the best!

The kombucha is obviously excellent, that’s why I felt I had to order my own home secret stash! More than that, the company puts their money where their mouth is- supported by charities and a verified B corp! As someone who also studies sustainability and corporate social responsibility, they are top of my list!!!!

November 4, 2025
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Reply from Counter Culture Drinks

"Obviously excellent" - can we steal that for our marketing Lauren?

Rated 5 out of 5 stars

Picked up a tin of this at a cycling…

Picked up a tin of this at a cycling event and interested was peaked. Si glad I did: thus is really good stuff, a little more than I might pay usually but quality through and through. Will definitely be buying again.

October 24, 2025
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Reply from Counter Culture Drinks

Thanks Ian, we love cyclists!

Rated 5 out of 5 stars

WOW🎉

Simple to order. Speedy delivery. And the drinks are WOW🎉

October 16, 2025
Counter Culture Drinks logo

Reply from Counter Culture Drinks

WOW. Love this review Fay....WOW!

Rated 5 out of 5 stars

such a quick service

such a quick service, my box was delivered within a couple of days of ordering. Well packaged and some fun cards and notes within too. A great service.

October 21, 2025
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Reply from Counter Culture Drinks

Thanks Wendy!

Rated 5 out of 5 stars

Delicious !

This is third purchase from counterculture. Their Kombucha sodas are absolutely incredible and I cannot recommend them highly enough. They are tasty great for your gut and a healthy alternative to alcohol. I love them!

October 10, 2025
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Reply from Counter Culture Drinks

Three. The magic number. Thanks for coming back again....and again....and again?

Rated 5 out of 5 stars

I wouldn't buy anywhere else

CC is hands down the best kombucha I've ever had. I've tried many different brands over the years and they're either too sweet or don't have enough flavour. Counter Culture gets it right with every single flavour, whatever you're in the mood for. Won't be going elsewhere

October 7, 2025

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