Counterweight Reviews 33

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have always been overweight and have struggled with emotional eating. The counterweight programme enabled me to understand the triggers and to identify what changes I could make to loose weight bu... See more

Rated 5 out of 5 stars

I had type 2 diabetes and was well overweight with high blood pressure. When I started the counterweight shakes and soups phase it was difficult but willpower drove me on plus lots of help from elliot... See more

Rated 5 out of 5 stars

The constance support and knowledge that my lovely counsellor gave to me was the difference between sticking to the programme and giving up when it was hard. I can never thank them enough for giving m... See more

Rated 4 out of 5 stars

Just had my first group meeting and I am feeling positive!! The support and not feeling alone in my struggles is priceless. I disagree with the reviews about them trying to sell diet products as they... See more

Company details

  1. Weight Loss Service

Written by the company

Counterweight has been the industry leader in weight management for over 20 years. We've proven that the most effective weight management approach is one that balances the science of meal replacements with the latest behaviour change techniques to help you lose weight, and improve health. The Counterweight Programme is a digital programme supported by registered dietitians, weekly goals and education content, and tracking on the Counterweight App. The programme is designed to enable individuals to lose weight safely. It embeds good practice behaviour change techniques such as goal-setting, self-monitoring, social support and barrier identification.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 5 out of 5 stars

The first step to change your life

I have always been overweight and have struggled with emotional eating. The counterweight programme enabled me to understand the triggers and to identify what changes I could make to loose weight but to more importantly put my Type 2 diabetes into remission. I have tried every diet there is to try and more and was probably at rock bottom when I started the course.
I think the difference with counterweight was the coaching sessions monthly with Bijorn- he provided me with an opportunity to talk, reflect and be honest about what was going on in my life and what I can control.
I have had some difficult times since I finished the programme and I am just embarking on a reset- I have the tools to know what to do this time. If any one is not sure about the programme I highly recommend it but make sure you take the option to have a coach and send time reflecting about what your relationship with food is as this will really help.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

The Experts

The constance support and knowledge that my lovely counsellor gave to me was the difference between sticking to the programme and giving up when it was hard. I can never thank them enough for giving me my life back. Even when I was struggling with how to eat and what to eat and when to eat , the expert knowledge and understanding from my counsellor gave me a way forward.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

After 30 years of yo-yo dieting - it worked for me.

After 30 years of yo-yo dieting, I finally found a programme that I could stick to because I wasn't permanently hungry. First few days were tough but then got into a routine - found the meals that were most edible for me: porridge (added a little sweetner), chicken noodle soup, vegetable and crouton soup and chocolate shake (made with hot water and drunk as a hot chocolate before bed). Be kind to yourself - not too much exercise while following the programme as you simply won't have energy as only consuming approx 800 calories per day. I allowed myself a cup of tea with a splash of milk in the morning and coffee with sugar-free almond milk throughout the day plus plenty of water too. I lost 42lb in 12 weeks and the best part is that I've kept it off and am still losing (although at a much slower place). Saggy skin is a reality so try to counteract this with strength training towards the end (seek expert advice) and thus type of drastic weight loss can sometimes lead to gallstones but overall I think the benefits to my health in the long run far outweigh the negatives. Good luck on your journey.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

I had type 2 diabetes and was well…

I had type 2 diabetes and was well overweight with high blood pressure. When I started the counterweight shakes and soups phase it was difficult but willpower drove me on plus lots of help from elliot my dietician. Elliot was always there with support or the answers I needed to questions ( top bloke . Anyway I've now just finished 12 months . I've lost 20kg the diabetes is in remission and blood pressure is normal snd I feel like a new person. I cycle to work most days as my joints don't hurt anymore. Anyway give it a try .

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Does what it says on the Label.

My GP practice suggested that I try this.I was cynical but wanted to keep them on side so I went for it .
I am so glad I did.
Special thanks to Claire Oliver who supported me through my journey.
She suggested strategies to get me through the more turbulent parts of the journey , reassured me and kept me on track in a motivated way .
The milk shakes are fine
I really liked the vegetable and crouton as it was the easiest to prepare and also pimp up .
Most of the soups were ok . (The Chinese chilli needs more chilli ..but personal taste I suppose...)
Anyway I have just finished my final month . Lost over 23 kg Off the blood pressure and diabetes meds and in remission . It works !


December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic result and great support!

Really good programme to lose weight quickly and tackle diabetes, I strongly recommend. I had an incredible 27kg weight loss in just under 3 months, not feeling hungry with the 4 meal replacement a day. I’ve received great support from Mayuri throughout the journey and Carlotta whilst she was absent. Very satisfied with the results although I was sceptic at the beginning. Thank you

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful, changed my life.

This programme has literally changed my life for the better!! I was funded by the NHS for the diet replacement and one to one support from a qualified dietitian. I’m still half way through the year process. I’ve lost a lot of weight and I’m continuing to do so. Not only targeting weight loss but also vastly lowering my HbA1c and I’ve also been able to reduce or eliminate some medication from my daily routine. Medication that I thought I would need for life. I am obviously immensely grateful to the NHS for having the courage to fund this scheme but the thing that makes this work is the ability and skills of the dietitians that support you during the journey. They are key to the success for the individual. My dietitian, Mayuri is quite simply wonderful, knowledgeable, easy to talk to and so supportive and encouraging. I can’t ever thank her enough. I also had support during Mayuri holiday period from Bjorn who again was absolutely fantastic. Dare I say that both were amazing and I felt more comfortable with them than anyone from my local GP. Of course it does go without saying that as a patient you have to be willing to follow the plan but if you do, then you will have success.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

I am very impressed with the program

I am very impressed with the program. It’s hard work but with the support and encouragement of Jeaninne, I have lost 17 kg and most importantly my blood sugar has consistently in the normal range for almost 10 weeks. There has also been the increase of understanding about how to maintain and manage a healthy diet for my future.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Stick to it

Iv struggled with weight loss for many years I started 01/01/23 and managed to lose 9kg my diabetes was a problem and i started to gain weight I spoke to my Dr who got me on the counterweight program I was sceptical my coach was Amelia she explained
how it works the food was very filling I struggled with 800 calories but I lost a further 4kg fantastic my BP / BG are back to normal my hbs1c was 134 now its 50 Amelia has been helpful through out my diet so a big thank you to Her 😊

August 19, 2024
Unprompted review
Counterweight logo

Reply from Counterweight

Hi Phillip, thanks so much for your feedback! Wonderful to hear that you've had such success on our programme :)

Rated 5 out of 5 stars

First 12 weeks

I am completing my first 12 weeks and this has really changed my mind about my eating habits.. And manage to lose weight !!
Amelia is a great nutritionist, very supportive, clear on the explanations and suggestions and I am very lucky to have her helping me along this program..

September 17, 2024
Unprompted review
Counterweight logo

Reply from Counterweight

We're so happy to hear you've had a great experience with us and our Counterweight coach Amelia! We really appreciate your feedback. As always, please give us a shout if there's anything we can assist further with :)

Rated 5 out of 5 stars

Excellent staff

Excellent staff, very professional and caring.

March 22, 2024
Unprompted review
Counterweight logo

Reply from Counterweight

Hi Helen, thanks so much for your feedback! We really appreciate it. :)

Rated 5 out of 5 stars

Great experience

Great experience, dietician very supportive, easy to access and talk to. Explained everything well and in a way I could understand. I felt motivated

November 16, 2023
Unprompted review
Counterweight logo

Reply from Counterweight

Hi Anne, thanks for your feedback! We're so glad to hear you've had a great experience. As always, please contact us if there's anything we can help you with :)

Rated 5 out of 5 stars

HOLISTIC APPROACH TO WEIGHT LOSS

An excellent and holistic weight-loss programme which, although complex, delivers all of the information needed for the necessary lifestyle changes needed for greater personal health.

August 20, 2024
Unprompted review
Counterweight logo

Reply from Counterweight

Hi Robert, thanks for your feedback! If you ever need further info or assistance, please pop us a message at support@counterweight.org

Rated 5 out of 5 stars

The counterweight program has been…

The counterweight program has been amazing, although it's my 4th week into the program, already feeling amazing, lost almost 6kg already. Thanks to my Dietician Mayuri who has been so supportive and responded so promptly to any of my concerns/questions.

June 20, 2024
Unprompted review
Rated 4 out of 5 stars

Just had my first group meeting and I…

Just had my first group meeting and I am feeling positive!! The support and not feeling alone in my struggles is priceless. I disagree with the reviews about them trying to sell diet products as they have not even been mentioned. The focus is on healthy eating and psychological support. I guess the meal replacements are there as an option for those who struggle with meal planning etc and yes whilst processed products I think being manufactured to contain the nutrients you require and containing probably a lot less bad stuff than the diet most of us currently eat it’s the lesser of two evils!

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant system

Brilliant system. Four shakes or soups a day. Amazingly you don’t feel hungry.

I lost a stone in the first month. Very impressed.

Quality food with all the nutrients you need (probably more than when I was eating pizza, pastys and sandwiches)!

Reasonable selection of choices and fast shipping.

February 17, 2024
Unprompted review
Rated 1 out of 5 stars

How dare the NHS and GPs get together…

How dare the NHS and GPs get together with a company and pass on their patients to a company to get us to buy products and pay monthly fees to lose weight! That is the oldest trick in the book! How can they do that to people, then we support financially many companies and services out there that are absolutely useless and fictitious just so the NHS says they are doing something to help people loose weight! How shocking and absolutely despicable to enrol on something that I was completely unaware of and they got all my personal details before they tell me it’s an app called Counterweight where you buy powered meals and cups and pots and pay monthly fees! Just like the old Herbalife! What a tragedy!

February 1, 2024
Unprompted review

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