Country life furniture Reviews 26

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

We ordered our furniture online and any queries were dealt with inva speedy manner. We'd accidentally ordered 4 tables, a mistake Ryan picked up, and were refunded the extra amount within 24 hours. Al... See more

Rated 1 out of 5 stars

Florence Farmhouse table delivered after 10 weeks. Only given delivery details after repeatedly contacting company. Table very poor quality. Holes poorly filled with wood filler and generally not adeq... See more

Rated 5 out of 5 stars

We absolutely love the Florence Farmhouse table and 8 cafe style chairs that we ordered. It’s beautifully crafted and rustic in design. The chairs are very comfortable too. Country Life Furniture hav... See more

Rated 5 out of 5 stars

Oh my word - we LOVE our rustic dining room table! Absolutely stunning craftsmanship: the carpenter was truly passionate about his craft and this really shows in the product. Great service from star... See more

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Company details

  1. Furniture Manufacturer

Written by the company

Our reclaimed wood farmhouse tables are not just beautifully made but stain-resistant too. With removable legs, these farmhouse dining tables can be easily manoeuvred into any room.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 5 out of 5 stars

Excellent service

We ordered our furniture online and any queries were dealt with inva speedy manner. We'd accidentally ordered 4 tables, a mistake Ryan picked up, and were refunded the extra amount within 24 hours. Although our furniture took about 10 weeks to arrive, it was worth waiting for and is excellent quality. The chairs are really comfortable and haven't needed seat cushions. I would definitely recommend this company for real wood furniture. We would use them again.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Understanding and helpful.

Thank you Ryan for your complete understanding , we ordered a table and paid a 50% deposit. Things have changed at home. So I asked Ryan if we were able to cancel , But would understand if we were too late.
Ryan replied immediately. Cancelled and refunded .. he was extremely kind and helpful.
Thank you so much

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

Received a bad customer experience

Received a bad customer experience with this company.

We ordered a table and bench from Country Life in mid-October, and were given a lead time of 8-10 weeks from ordering. As the due date was the end of December, I expected a delay, but didn't receive any communication from Ryan during this period and had to reach out several times for updates. The items eventually arrived at the end of January, nearly 15 weeks after placing the order.

The delivery guys didn’t assemble the table and when asked, tried to barter with me on a price for assembling. I refused, feeling that they were trying to take advantage of me (a woman) being at home on my own. I didn’t feel comfortable with them being in my house.

Considering we paid over £1700 for the items, I feel it's cheap not to include assembly. There was no communication through the ordering process about the need to assemble the product ourselves. The table is extremely heavy to flip over once the legs are attached and requires at least two fit people to assemble.

I've communicated my disappointment to Ryan in a couple of emails but haven't received a response, reflecting a clear lack of customer service. This entire process has cost me much administrative time that I've not experienced in sourcing furniture from an independent company, or otherwise, before.

Although the craftsmanship is decent, there are marks and filler used in the table surface which isn't up to the standard we expected given the high price.

January 30, 2025
Unprompted review
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Reply from Country life furniture

Hi Lucy
Sorry to hear you had to wait longer than usual for your table
The delay was because of the Xmas rush and the holiday period between Xmas and new year, then other staff took holiday shortly after Xmas.
Ive also just been away so haven't been able to look at emails until now.
I wasn't aware of any drivers asking for money to assemble your table as we certainly wouldn't do that ourselves.
I will look into which company delivered to you, and I certainly won't use them again.
Regards
Ryan

Rated 5 out of 5 stars

Very impressed

The table exceeded our expectations and it looks great. The service was top class and even a small problem with access to the house proved to be not an issue.

We would strongly recommend this company. The wait for the furniture is worth it

December 18, 2024
Unprompted review
Country life furniture logo

Reply from Country life furniture

Thanks for the review, I'm so glad you like it 😊

Rated 5 out of 5 stars

Quality from start to finish

We placed an order with Ryan and his team to make a dining table that seats10 with extensions for our kitchen extension with particular set of measurements and design, it was delivered last week to us and wow our table is absolutely quality the time and workmanship that has gone into making our new table and the solid materials used,the delivery was excellent the table had been very well protected for transit its a great addition to our dining area, I strongly recommend Ryan at country life furniture.

Lisa and Bash
Warwick,

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Quality furniture that exceeded…

Quality furniture that exceeded expectations. A beautiful piece of furniture. Be patient, because this is something built from scratch, and it takes time, but the wait will be well worth it.

September 5, 2024
Unprompted review
Country life furniture logo

Reply from Country life furniture

Thank you for your review.
I'm so glad you like your table. 😊

Rated 5 out of 5 stars

Amazing Farmhouse Dining Table

Absolutely fantastic table and service. Charlie was kind enough to not only attach the table legs but also takeaway all the rubbish! The table itself is absolutely stunning and is exactly what we wished for as are the chairs, we highly recommend!

October 24, 2024
Unprompted review
Country life furniture logo

Reply from Country life furniture

Thank you for your nice review, we are so glad you like everything.
Thanks
Ryan and the team 😊

Rated 5 out of 5 stars

We are thrilled with our farmhouse…

We are thrilled with our farmhouse table and chairs - great quality and finish. Order arrived on time with great communication from Ryan throughout the lead time. Recommend.

October 1, 2024
Unprompted review
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Reply from Country life furniture

Thank you very much for lovely review. Glad you like it 😊

Rated 5 out of 5 stars

Our farmhouse table and chairs are…

Our farmhouse table and chairs are exceptional! We are absolutely delighted. From our initial appointment to the update on delivery, to the delivery itself, everything was perfect. I have no hesitation in recommending CLF. We can’t wait to entertain soon!

September 18, 2024
Unprompted review
Country life furniture logo

Reply from Country life furniture

Thank you so much for your lovely review. We are glad you like it 😊

Rated 1 out of 5 stars

Extremely disappointed

I am extremely disappointed with both the service and quality of the dining table I purchased from country life furniture.Not only was the delivery delayed by several weeks without any communication, but when the table finally arrived, it was damaged and the wrong colour. After returning it, I received a new table that had color peeling off with just a simple wipe.

The company’s “solution” to send me varnish to fix the issue myself is completely unacceptable. I paid for a high-quality product, and this experience has been nothing but frustration from beginning to end. I would strongly advise against purchasing from this company due to their poor product quality, lack of communication, and failure to address customer concerns properly.

Excuse me for using word peel . The colour is coming off and that slight smudge is now all over on I wish I could post pictures to save others


September 10, 2024
Unprompted review
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Reply from Country life furniture

Hi Rucha
I can assure you we have never used varnish for our tables, and wax doesn't peel off.
We sell hundreds of these style of waxed tables and have not had any issues in the past.
It was unfortunate your table was slightly damaged during transit. We had it straight back in to our workshop and returned to you within 24 hours.
Whilst the table was in our workshop you requested to have it waxed a shade darker than our standard dark oak wax. We re-waxed in a Jacobean oak wax. There was no additional charge for this amendment.
After 2 weeks you emailed a photo of a small smudge near the edge of the tabletop. Immediately, I sent a pot of the wax for you to blend the smudge into the rest of the tabletop.
I'm saddened to read your review of our business as I feel we have been helpful throughout. Please email me if you have any further concerns.
Kind regards
Ryan

Rated 5 out of 5 stars

Our Florence table looks stunning in…

Our Florence table looks stunning in our new kitchen. The rustic yet contemporary style works beautifully.
The delivery was a very efficient, and it was well packed too.
I’ll definitely be ordering a bench to match soon.
Looking forward to our next dinner party 👍🏻👍🏻👍🏻

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

Called today to discuss how i was not…

Called today to discuss how i was not 100% happy with the colour and finish of our table and chairs.
The gentleman on the phone was not interested in the slightest. In fact he was dam right rude. When i tried to explain my issue. He just said “there is nothing wrong with them, i haven’t got time for this as I’m busy” and slammed the phone on me.

I have spent over £3000 for the set and had to wait 6 weeks longer that it advertised when ordering.i am shocked with the level of customer services.

Obviously they are sort of company who are happy to take you money then don’t care about the customer.😡😡😡😡

August 23, 2024
Unprompted review
Country life furniture logo

Reply from Country life furniture

Hi Samantha
At the time you called today, i had delivery drivers here and thats why i asked you to put any concerns you had in an email for me to take a look at later, i do apologise if i sounded a bit rushed.
You did mention that you didnt like the fact that we spray painted the chairs and that they looked 'too new'
We always make sure that our chairs are in perfect condition and yes we spray paint them as this gives the very best finish, if we painted them by hand it would just take too long.
Please put any concerns in an email and i will respond to you
Thanks
Ryan

Rated 5 out of 5 stars

Beautifully Crafted

We absolutely love the Florence Farmhouse table and 8 cafe style chairs that we ordered. It’s beautifully crafted and rustic in design. The chairs are very comfortable too.
Country Life Furniture have been exceptionally helpful throughout, making themselves available when we visited the workshop, answering email queries during the ordering process and were bang on with the time frames they gave us in terms of delivery. We couldn’t be happier!

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Stunning dining room table and chairs

The table and chairs we ordered were absolutely stunning and beautifully crafted. I had to slightly change my order and it was no trouble at all. A credit went into my account very quickly and the communication between myself and the company was prompt and always helpful. Delivery was on time and the courier was most helpful too. I can't praise this company highly enough!

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience all round!

I wanted a dining table that was a bit different, I had a very specific idea in mind. Went to Country Life Furniture and described what it is I wanted - a round farmhouse style table with each chair a different colour. Ryan was super helpful and so I put my order in. I was not disappointed, emails were quickly responded to, the table was delivered well within the indicated timescales and it was exactly what I wanted! It's a quality piece of furniture and I like that it includes elements of reclaimed wood to make it a little better for the environment. The chair colours are lovely and clearly painted with care. Would definitely recommend!

October 6, 2023
Unprompted review
Country life furniture logo

Reply from Country life furniture

Thanks Charlotte, we really enjoyed making your table and the chairs looked great in the different colours that you choose. 😊

Rated 5 out of 5 stars

Beautiful craftsmanship

Beautiful craftsmanship! I ordered the Florence table in 5' back in June without looking at trustpilot first and then after about 7 weeks of waiting I looked the company up and got SO worried! I even reached out to them and they responded instantly- as they had from the get go, they reassured me that even though you can't return the table (unless it arrives damaged) that I would be very pleased with it, so I just trusted. After 11 weeks of waiting, I got nervous again as it was taking much longer than the 8 week lead time but again they responded to me straight away and reassured me that my table would be shipping in the next few days (which it did). The table has arrived and let me just say it is worth every penny. It's gorgeous (I haven't seen anything else like it online) and it is so sturdy/heavy. Well done! I hope they get more good reviews to balance out the bad ones, perhaps the company was going through a bad spout but I can say that we are 100% happy with our Florence table!

September 17, 2023
Unprompted review
Country life furniture logo

Reply from Country life furniture

Thanks for the lovely feedback, I'm so glad you like everything.

Rated 5 out of 5 stars

We LOVE our table

We LOVE our table, absolute brilliant craftsmanship, can't fault it at all. The extension is such a simple concept ... its brilliant!
The bench and chairs are lovely too.
We placed our order by phone because what we wanted done with the table we chose wasn't an option on-line, our requests were met with no problem at all.
Thank you Country Life Furniture, you are amazing!

August 17, 2023
Unprompted review
Country life furniture logo

Reply from Country life furniture

Thanks Joanne for your positive feedback, we are very happy to hear you like your table!

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