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Countrywide Roofing & Insulation Ltd Reviews 544

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, efficiency, and professionalism, noting their hard work and respectful approach. Many people highlighted the excellent service received from start to finish, including thorough inspections, clear explanations of costs, and prompt scheduling. Consumers were particularly impressed with the quality of work, the meticulous cleanup after jobs, and the overall smooth process. However, some customers also noted issues with communication regarding costs, specifically mentioning that not all potential expenses were made clear upfront, leading to unexpected price increases. A few other people also felt that the company's subcontractors were disrespectful or left a mess, despite the main team's efforts.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the company's professionalism and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Quality

Customers consistently report high satisfaction with the quality of work. Many reviewers highlight that jobs... See more

Price

Consumers generally find the pricing to be positive. Many reviewers highlight competitive and reasonable... See more

Customer communications

Clients share positive opinions on contact, praising the company's respectful and professional approach from... See more

Based on these reviews

Rated 5 out of 5 stars

Knowledgeable friendly estimator. Booked our appointment to suit our requirements. Team arrived promptly as agreed and were polite and friendly. Sheeted up carefully and worked quietly and effici... See more

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Rated 5 out of 5 stars

Several years ago, we purchased government approved spray on Insulation. We were then informed that leaving Insulation on our house would condemn the roof and leave it the house unmortgageable. We sco... See more

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Rated 5 out of 5 stars

Needed a certified clearance of foam loft insulation before selling father's bungalow. Excellent job from Frederica who did the original survey and was detailed, knowledgeable and reassuring. We booke... See more

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Rated 5 out of 5 stars

After many sleepless nights worrying about the spray foam insulation installed in 2022, I decided to do something about it. Contacted Countrywide, an Estimator called confirmed that the foam was wet a... See more

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Rated 5 out of 5 stars

We were extremely pleased with the service from start to finish. Ashley was very knowledgeable when he came to do the initial loft inspection and explained what needed to be done and the costs inv... See more

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Rated 5 out of 5 stars

Ash came to inspect our loft after a cold call salesman gave us a ridiculous quote and lied to us. Ash quoted a much better price and got the installation booked in. Sam and Paul did the work and they... See more

Rated 5 out of 5 stars

After sifting through other Foam Removal companies I decided on Counyrywide. I was impressed by Ash who came to inspect and measure. He spent at least 40 minutes in the loft taking samples etc. Adam... See more

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Rated 5 out of 5 stars

We are currently selling our house and the buyers mortgage got rejected as we had closed cell spray foam insulation in our converted attic. Countrywide were very fast at sending round someone to come... See more

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Rated 5 out of 5 stars

Loft Spray Foam Insulation – Removal The team arrived promptly at the agreed time. They got going quickly, worked efficiently, did a very thorough job, took the necessary photographs before, duri... See more

Rated 4 out of 5 stars

This was a difficult job removing all the old spray foam insulation and installing new insulation in my loft space. 3 men arrived on time and removed the old insulation quickly and disposed of it all... See more

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Rated 5 out of 5 stars

Thank you Countrywide Roofing for your quick turnaround time removing our spray foam from the loft. A big thank you to Shaun, Michael and Vinney who worked quickly and efficiently whilst keeping us... See more

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Rated 5 out of 5 stars

Dealing with Countrywide roofing has been very easy and stress free. They told me the whole process from Liam's initial visit to assess the cell foam and to explain what would be happening. To Steve... See more

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Rated 5 out of 5 stars

We were highly impressed with the team from Countrywide who came to remove our spray foam loft insulation. They were friendly and kept us well informed about what they were doing. They worked incredib... See more

Rated 5 out of 5 stars

We were really pleased with the work undertaken, and the company's approach and professionalism. Unlike some other firms, they were happy to visit to inspect the state of the rafters and felt (under t... See more

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Rated 4 out of 5 stars

Three men arrived on time and removed all the open cell foam spray foam insulation on the first day, They disposed of the rubbish to a licensed depot on the 2nd day and prepared the area in the loft... See more

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Rated 5 out of 5 stars

The team arrived on time, explained what work was required. Introduced theselves and layed dust sheets down to protect our carpets.,at the end of day one they removed the dust sheets and all surrou... See more

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Rated 5 out of 5 stars

Brilliant company the work team Worked their socks off and left no mess . Kept in touch every step of the way and even when they had transport problems worked around it to keep their promise and start... See more

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Rated 5 out of 5 stars

My elderly father needed Spray foam insulation removed from his loft to find a leak in the roof. After much research we settled on Countrywide. They did a comprehensive survey, and sent Sam, Greg, Fin... See more

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Rated 5 out of 5 stars

The survey and offer for the work was done in a thorough and timely manor . I didn't feel pressurized and and had a weekend to decide to go ahead . The guys who came to do the work were polite and e... See more

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Rated 5 out of 5 stars

3 lovely young men travelled from the Liverpool area to Newcastle upon Tyne to remove from insulation from our loft, they were very hard working and never stopped, ( not even for a cuppa ). On complet... See more

Rated 4 out of 5 stars

The team of three young men who did the work were very friendly and efficient. They explained what they were doing and why they were doing it, which was reassuring. They cleared away all the mess aft... See more

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Rated 5 out of 5 stars

I had to have the removal of the open cell spray foam insulation I had done three years ago. The two people who did the work over four days were very professional and tackled the job with care even th... See more

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Rated 5 out of 5 stars

Very professional from start to finish. The initial survey was thorough and left us knowing exactly what would be done. The quote came through quickly and, since it looked like we had a leak, they man... See more

Rated 5 out of 5 stars

I needed to rid my loft of poorly installed open foam insulation. I got surveys done by a number of firms but chose Countrywide Roofing & Insulation Ltd, because their surveyor, seemed the most thorou... See more

Rated 5 out of 5 stars

Countrywide impressed me from the initial booking of the appointment which was quick. Ash the senior Estimator came and inspected my loft thoroughly and explained everything to me, and didn’t try-to... See more

Rated 5 out of 5 stars

Steve and his team were here very prompt at 7:30am, they did discover a small issue and halted all works whilst a decision was made whether to carry on. They were an amazing team and did their best to... See more

Company replied

Rated 5 out of 5 stars

I found Countrywide, from the very first phone conversation to the first contact when Harrison called to give me a quote, to be absolutely professional. Steve & his team arrived yesterday morning, at... See more

Rated 5 out of 5 stars

Professional from the first visit by the delightful Harrison who gave us a very reasonable price. We were called the day before the work was due to start and the team that did the work were friendl... See more

Rated 5 out of 5 stars

I can't recommend Countrywide highly enough. I had my roof retiled by someone who didn’t do a very good job, so I ended up having to get the whole thing done again. Craig and the team came to the resc... See more

Rated 5 out of 5 stars

The team at Countrywide Roofing and Insulation did a terrific job in removing the foam insulation in the loft. It was a competitive price and they did it in the time they said it would take. They sc... See more

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Rated 5 out of 5 stars

Very professional, efficient and quick from the first call. They surveyed the roof within 48 hours of my first contact and then turned up on time, completed the foam removal within the time frame and... See more

Rated 1 out of 5 stars

They were very quick and efficient after my initial enquiry. I don't think the costs were made clear to me before the arrival of the rep which could have saved us both time. The sales rep could not ha... See more

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Rated 5 out of 5 stars

I would definitely recommend countrywide to anyone looking for their spray foam insulation removed. Having being scammed into getting it installed to begin with, we spent a lot of time meeting with di... See more

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Rated 5 out of 5 stars

Countrywide have just replaced our entire roof and I must say it has been a very positive experience from start to finish. They have been very thorough and well organised, ensuring that all the requir... See more

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Rated 5 out of 5 stars

From the beginning I found this company to be extremely professional, helpful and knowledgeable. Harrison met me at my parents house to discuss their loft,after completing an inspection of the... See more

Rated 5 out of 5 stars

Roofing works second to none. We cannot sing the praises highly enough for the professional way in which they addressed our roofing issues. We had a foam installation (never use again), buyer be war... See more

Rated 5 out of 5 stars

We had foam spray insulation that needed to be removed in order to get a mortgage. Countrywide Roofing are specialists in this area and were excellent right from the start. Work was scheduled and comp... See more

Company replied

Rated 5 out of 5 stars

Professional service provided, from the initial quote by Harrison, to the works completion by Ritchie & co. Everyone we dealt with was friendly, polite, arrived on time and cleaned up after themselves... See more

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Rated 5 out of 5 stars

We needed open cell spray foam removing from our loft. Got in contact with Countrywise and was very reassured that they were more than able to complete the job The team arrived on the date agreed... See more

Rated 5 out of 5 stars

Over the last 2 days I had my spray foam insulation removed by Adam and Harley. They worked very hard and did a thorough job and took a great deal of time and care in repairing the underlay which was... See more

Rated 5 out of 5 stars

Great service from getting the work looked at and quoted for to getting the work completed, the lads worked hard removing the foam residue and left the area tidy upon completion, very happy with the... See more

Company replied

Rated 5 out of 5 stars

Country Wide Insulation recently carried out Spry Foam Insulation removal at my property. They have been a pleasure to deal with from arranging the quote (which was carried out on the same day i phone... See more

Rated 5 out of 5 stars

The work was completed to a high standard. The team were courteous and professional throughout and the clean up was great. Thank you to Finns Team and a special thanks to Samuel for the hoovering. 😊... See more

Rated 1 out of 5 stars

This company removed foam insulation from my neighbours house. From the moment they arrived it's been just one thing after another. The scaffolders they employed didn't ask permission to lean the po... See more

Company replied

Rated 5 out of 5 stars

Thorough job by hardworking lads. Very tidy and polite. Worked their socks off in challenging circumstances. The fee was incredible but with such high feedback, it is overall worth it to get the job d... See more

Rated 5 out of 5 stars

We had our spray foam insulation removed. From getting a quote to completion , the customer service team were efficient and kept us updated via phone and email. Ashley was very prompt at coming out an... See more

Company replied

Rated 5 out of 5 stars

The Team arrived on time, explained what work would be carried out. They were extremely professional and very curtious. They were very respectful of our home, making sure it was clean and tidy before... See more

Rated 5 out of 5 stars

I chose Countrywide Roofing & Insulation to remove spray foam from my elderly mothers 4 bed detached house. From my first initial contact, the team in the office, have been excellent with communicati... See more

Rated 5 out of 5 stars

I was dreading the removal of the spray foam but I didn't need to worry as the team arrived early, worked throughout the day and didn't even stop for a cuppa. They were very professional, cleared the... See more

Rated 5 out of 5 stars

From start to finish all personnel turned up at the arranged time. The foam removed from the loft cleanly and at the end of each day cleaned up. We were kept informed on progress. Would recommend t... See more

Rated 5 out of 5 stars

All this issues around spray foam insulation i must say countrywide roofing & Insulation are a top quality company that put us at ease. From the quote to removal kept us informed and were very helpfu... See more

Rated 5 out of 5 stars

We had spray foam removal by this company who was recommended by a family member. We were not disappointed with their service, from start to finish they were punctual, polite. Their quality of servic... See more

Company replied


Company details

  1. Roofing Contractor
  2. Insulation Contractor
  3. Painting
  4. Thermal Energy Company
  5. Waterproofing Company

Written by the company

Welcome to Countrywide Roofing & Insulation! We are the UK's leading experts in roofing, loft insulation, spray foam removal, and exterior coatings. With over 20 years of combined experience, our team provides top-notch services to ensure your home is energy-efficient and environmentally friendly. Located across the UK, we offer free, no-obligation quotes and 10-year guarantees on new roofs. We pride ourselves on our unbeatable prices and exceptional customer service. Join hundreds of satisfied customers who have transformed their homes with us. Trust us to make your home better, safer, and more efficient.


Contact info

4.9

Excellent

TrustScore 5 out of 5

544 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I would highly recommend this company. Many thanks.

We received a generic quote from Countrywide and then they visited and provided us with an acceptable bespoke estimate. Due to us selling our parents' home, the buyer wanted to proceed speedily so Countrywide organised their schedules to facilitate this. We were informed when and at what time the team would attend. They arrived at said time and the team, Ritchie and Toby worked well and neatly. They bundled up all removed foam and took it away. The roof was completed to our great satisfaction within the timescale of two days. We received the accompanying paperwork and certificate that our buyer requires within a few days. I would highly recommend this company. Many thanks.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Foam removal.

Was kept informed all the time what they were doing and why. The men were very pleasant and cleaned up after themselves each day. I was shown photos of the loft after the completion. Company kept you in the loop all the time

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Spray foam removal

Great experience from Countrywide from initial quotes through to completion of the works. Kept us updated and informed throughout the works and delivered on time and to budget.

April 9, 2026
Unprompted review
Countrywide Roofing & Insulation Ltd logo

Reply from Countrywide Roofing & Insulation Ltd

Thank you for your feedback. We’re pleased you had a great experience and appreciated the communication throughout. It’s great to hear everything was completed on time and within budget.

Rated 4 out of 5 stars

Reliable loft insulation company

We found Countrywide roofing and Insulation to be a reliable company. Ashley was very thorough in inspecting our loft and explaining what needed to be done, explaining the scope of the work. He arranged for an immediate quote - a welcome change from some companies who we've had to chase for quotes! Our fitters, Toby and Richie, were clean, tidy and polite.

April 2, 2026
Unprompted review
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Reply from Countrywide Roofing & Insulation Ltd

Thank you for your feedback. We’re pleased you found our service reliable and appreciated the clear communication and prompt quote. It’s great to hear the team made a positive impression.

Rated 5 out of 5 stars

Professional service provided

Professional service provided, from the initial quote by Harrison, to the works completion by Ritchie & co. Everyone we dealt with was friendly, polite, arrived on time and cleaned up after themselves. A great job!

April 1, 2026
Unprompted review
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Reply from Countrywide Roofing & Insulation Ltd

Thank you for your kind feedback. We’re pleased you were happy with the service from start to finish and that the team’s professionalism and attention to detail stood out. We really appreciate your comments.

Rated 5 out of 5 stars

Highly recommended

From start to finish these guy were very professional answered all my questions, did an amazing job of removing the spray foam insulation, leaving everywhere clean and tidy, everything was very well documented so nothing was left to chance

April 2, 2026
Unprompted review
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Reply from Countrywide Roofing & Insulation Ltd

Thank you for your great feedback. We’re pleased you were happy with the service, clear communication, and the team’s work!

Rated 5 out of 5 stars

What a fantastic company to deal with…

What a fantastic company to deal with got in touch when another company ripped my elderly parents off and insisted they needed spray foam gave them a 14 day cooling period and turned up 12h later saying it was now or never unfortunately they were let in and ripped off
I got in touch with Countrywide after looking at their reviews when I realised that the foam needed to be removed and the other company refused to take it out and what a difference this company was so respectful from start to finish told me the cost how long it would take understood what we had been through
I recommend this company and wouldn’t hesitate to use them again 5* job great price

April 1, 2026
Unprompted review
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Reply from Countrywide Roofing & Insulation Ltd

Thank you for your feedback. We’re so pleased we could step in and help after your experience, and that you felt supported throughout the process. It’s great to hear you were happy with the service and outcome! We really appreciate your recommendation.

Rated 5 out of 5 stars

Loft spray foam insulation removal

Very professional, clean and tidy

March 31, 2026
Unprompted review
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Reply from Countrywide Roofing & Insulation Ltd

Thank you for your feedback. We’re pleased you were happy with the professionalism of our team and how clean and tidy everything was left.

Rated 5 out of 5 stars

Prompt responses and rapid turnaround

Prompt response to initial query and great communication throughout. Work completed within a very short timescale and to a good standard.

March 20, 2026
Unprompted review
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Reply from Countrywide Roofing & Insulation Ltd

Thank you for your feedback. We’re pleased you were happy with the quick turnaround, communication, and standard of work. Much appreciated.

Rated 5 out of 5 stars

Spray foam removal

Fantastic, Ricky and the team were 1st class. It’s nice to know that there are still good and decent people out there doing a good job. They sorted out my loft after cowboys left it in a dreadful mess.worried me awful. But now I have had the weight lifted from my shoulders, all due to Ricky &his team and countrywide. Thank you

March 26, 2026
Unprompted review
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Reply from Countrywide Roofing & Insulation Ltd

Thank you for your kind words. We’re so pleased Ricky and the team were able to put things right for you and give you peace of mind. Your feedback means a lot. Thank you for choosing Countrywide!

Rated 5 out of 5 stars

Professional service

Professional service - good contact throughout and didn’t seem ‘pushy’ - good turnaround when liaising with the office and payment was easy with a number of options available. The colleagues that completed the work had good time-keeping, friendly manner, worked well together and focused on the job.

March 19, 2026
Unprompted review
Countrywide Roofing & Insulation Ltd logo

Reply from Countrywide Roofing & Insulation Ltd

Thank you for your feedback. We’re pleased you were happy with the service, communication, and the team’s professionalism. We really appreciate your comments.

Rated 5 out of 5 stars

I contacted Countrywide Roofing &…

I contacted Countrywide Roofing & Insulation after researching companies to remove open cell spray foam insulation from our loft. This company were professional with all their communications and gave written confirmation and quotes, so there were no hidden surprise expenses. The team carrying out the remove were equally as polite and professional and did a sterling job of removal and clean up dispite the cramp and claustrophobic crawl space in our loft. Very impressed with the work carried out and every stage of communications with Countrywide, no pushy hard sell the price quoted was the price paid, along with the supporting paperwork for insurance purposes and site audit. Very impressed. Thank you.

March 18, 2026
Unprompted review
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Reply from Countrywide Roofing & Insulation Ltd

Thank you for your fantastic feedback. We’re delighted you were impressed with both the communication and the work carried out, especially given the challenging loft space. We really appreciate your kind words Thank you for choosing Countrywide!

Rated 5 out of 5 stars

Genuine and professional company

I had a very positive experience with this company in getting the spray foam professionally remove from the bungalow roof. The person who came to view and estimate was very knowledgeable and I received a quote quickly. The team that removed the foam worked very hard and did a fantastic job in cleaning up and hoovering once they had finished. I received the inspection certificate promptly after settling the invoice. I would recommend this company. They were originally recommended by our local estate agent, where one of their other customers had recently used them and then had no issues selling their property.

March 13, 2026
Unprompted review
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Reply from Countrywide Roofing & Insulation Ltd

Thank you for your kind feedback. We’re pleased you had such a positive experience and were happy with both the service and the team’s hard work. We really appreciate your recommendation.

Rated 5 out of 5 stars

Generally very pleased with work…

Generally very pleased with work carried out, workmen very pleasant, left site tidy, communication with company excellent.

March 23, 2026
Unprompted review
Countrywide Roofing & Insulation Ltd logo

Reply from Countrywide Roofing & Insulation Ltd

Thank you for your kind feedback. We’re pleased you were happy with the work, our team, and the communication throughout. We really appreciate your comments.

Rated 5 out of 5 stars

Spray foam removal

From start to finish my parents have been pleased with the service from Countrywide Roofing and insulation, the initial meeting was informative and they were reassured that the open cell foam they had installed only two years ago could be removed easily and within the alloted timeframe needed.

On the day the team came Steve and Brendon arrived on time, worked a long day, were polite and kept them informed as to how the removal was going, they cleaned up after themselves and removed all of the open cell foam along with the insulation (which was replaced) after the work had been completed.

They are pleased with a Fantastic service and have been reassured that their property can now be put on the market knowing the open cell foam has been removed and hasn't caused any damage or caused issues to their roof.

Thank you for a great service Countrywide 👍

March 23, 2026
Unprompted review
Countrywide Roofing & Insulation Ltd logo

Reply from Countrywide Roofing & Insulation Ltd

We’re delighted your parents were pleased with the service and felt reassured throughout the process. It’s great to hear the team took good care of them and their home. We truly appreciate your kind words

Rated 5 out of 5 stars

Great service from start to finish

Several years ago, we purchased government approved spray on Insulation. We were then informed that leaving Insulation on our house would condemn the roof and leave it the house unmortgageable. We scoured the Internet to get suitable company as we had several charlatans come and try to rip us off. The work took 3 days and everything involved was first class. We would highly recommend the company and to be honest we used Trust a Trader to choose the company in the first place and it proved worthwhile

March 17, 2026
Unprompted review
Countrywide Roofing & Insulation Ltd logo

Reply from Countrywide Roofing & Insulation Ltd

Thank you for your feedback, We’re delighted to hear that you had such a positive experience with us.

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