Courlux International SA Reviews 191

TrustScore 3 out of 5

3.2

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Rated 4 out of 5 stars

I am pretty pleased with the socks, BUT I did not have time to test them enough before receiving the next package. Therefore I sent them back, and will see if I decide to buy more of them

Company replied

Rated 1 out of 5 stars

In the beginning it was fine since I needed underwear and don't like to shop. However when all my space was overrun by underwear and I ended the subscription things changed. I have ended my subscripti... See more

Company replied

Rated 5 out of 5 stars

I have been buying their bambu socks and ancle socks for years! Maybe a bit pricier than random socks but really like the feeling and comfort of the bambu fabric. And also socks never smells bad even... See more

Company replied

Rated 1 out of 5 stars

Don’t buy or take any FREE promotion from this company. I try one of their products (face mask) “PROVA FREE” and products kept coming on my name that I didn’t order. It was hard to get to the costumer... See more

Company replied

Company details

  1. e-Commerce Service

Written by the company

Courlux startades med en tanke om att kunna erbjuda ett enkelt och bekvämt sätt att handla prisvärda kvalitetsprodukter direkt hem i brevlådan. Vi anser att shopping ska vara bekvämt, enkelt och prisvärt. Spendera mindre tid på att leta efter bra produkter och mer tid på att använda dem! Vi tror på kvalité och att låta vårt breda produktsortiment tala för sig själv. Ett produktsortiment som vi kontinuerligt arbetar på att utöka och anpassa för att kunna möta nya behov hos vår ständigt växande kundkrets.


Contact info

3.2

Average

TrustScore 3 out of 5

191 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The skin cream is soft and long…

The skin cream is soft and long lasting. Well worth the money.

September 5, 2025
Unprompted review
Courlux International SA logo

Reply from Courlux International SA

Hej Maria,

Tack för din fina recension! Vi är glada att höra att du tycker krämen är mjuk, långvarig och prisvärd.

Vänliga hälsningar,
Courlux

Rated 5 out of 5 stars

High quality products

High quality products, reasonable price, well managed web page and logistics. Easy to change subscription period. Recommend!

August 1, 2025
Unprompted review
Courlux International SA logo

Reply from Courlux International SA

Hej Susanne,

Tack för din fina feedback! Vi är glada att höra att du uppskattar våra produkter, priser och våra tjänster. Tack för rekommendationen!

Vänliga hälsningar,
Courlux

Rated 5 out of 5 stars

Great facial creme

All deliveries work very well, they always come when they are expected. The product I use (Timeless skin facial creme) is the best creme I ever used (and I've tried many..)

September 5, 2025
Unprompted review
Courlux International SA logo

Reply from Courlux International SA

Hej Karin,

Tack för din fina feedback! Vi är glada att höra att du är nöjd med våra leveranser och att Timeless Skin Facial Creme är din favorit.

Vänliga hälsningar,
Courlux

Rated 1 out of 5 stars

I haven’t received the last cream

I haven’t received the last cream, for a very long time but they still sent the me invoice through inkasso. It is impossible to login to their page and contact them. The website shows fail attempts every time..

Upd: after the company contacted me here in replies, I emailed them but still no answer…

August 5, 2025
Unprompted review
Courlux International SA logo

Reply from Courlux International SA

Hi,

We're very sorry to hear about your experience and the inconvenience caused by the delayed delivery and difficulty accessing our website. That is not the level of service we aim to provide.

We understand how frustrating it must be to receive an invoice for a product you have not received, and we want to resolve this matter as quickly as possible.

You are most welcome to contact us via:
courlux.com/support

Please include your customer number or name in the message, so we can help you faster.

Thank you again for your feedback, it helps us to improve.

Kind regards,
Courlux

Rated 5 out of 5 stars

I recently had the pleasure of shoping…

I recently had the pleasure of shoping from Courlux and was thoroughly impressed by their professionalism and attention to detail. Their team was responsive, efficient, and truly dedicated to delivering top-notch service. I highly recommend Courlux for anyone seeking reliable and high-quality products for daily use.

February 12, 2025
Unprompted review
Courlux International SA logo

Reply from Courlux International SA

Hi and thank you for the wonderful feedback! We are delighted to hear that you are happy with the service and products you have received.
With kind regards, Courlux

Rated 1 out of 5 stars

THEY ARE SCAMMING PEOPLE

THEY ARE SCAMMING PEOPLE

I never ordered anything, and did not receive anything. I got a letter saying I ordered something and I need to pay 4.90 for the transaction and because I dit not pay that on time I got a fine of 10,00. This is al BULLSHIT, because like I already said, I did nog buy or receive anything from them. In the letter they are alsof THREATNING their customers that they will, send a collection agency your way that you also have to pay 40.00 for. And not is this only deceiving, it Is also very much illegal practice. And there is not even an emailadressen you van contact so they can stop this BULLSHIT

January 21, 2025
Unprompted review
Courlux International SA logo

Reply from Courlux International SA

Thank you for your message. We understand your concerns and apologize for any confusion. We take such matters seriously, and we would like to resolve this issue for you.

Please contact us through our contact page at https://se.courlux.com/kontakt/ with your order details or any relevant information, and we will investigate the matter further.

Thank you for your patience.

Best regards,
Courlux

Rated 1 out of 5 stars

SCAMMERS!!

SCAMMERS!!! They say they will give free stuff but they end up scamming you and now some kind of “ALEKTUM GROUp” is asking me for 40 euro for ONE FREE RAZOR. SHUT THESE PEOPLE DOWN

August 14, 2024
Unprompted review
Courlux International SA logo

Reply from Courlux International SA

Hi Magne,

We have tried asking you for more information about this but you haven't replied to us.
You can contact our customer service on our website. https://courlux.com/

Best regards
Courlux

Rated 1 out of 5 stars

This company specialises in stealing…

This company specialises in stealing pensions from the elderly who do not understand what they are sold, and who have no way to navigate their absolutely scamful cancellation system.

I cannot wait to be part of a class action to recover some of my mothers pension, and to see the amoral thieves who run this scam in prison.

July 2, 2024
Unprompted review
Courlux International SA logo

Reply from Courlux International SA

Hi Anton,

We are sad to hear that you feel that way.

You can contact our customer service if you need help to cancel the membership. https://se.courlux.com/kontakt/

Best regards
Courlux

Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THIS COMPANY!

DO NOT BUY ANYTHING FROM THIS COMPANY!! I can’t stress this highly enough. The worst, most useless, and rudest customer service on the planet. Never got the last packet, and despite the fact I told them this, they still sent the bill to Inkasso…!!! Causing yet more stress and wasted time. I will never in my life order anything from this joke of a company again. Save yourselves the grief and just buy your face cream and panties somewhere else!!! A complete and utter sham. Hope they go bust, because that’s what they deserve!

June 12, 2024
Unprompted review
Courlux International SA logo

Reply from Courlux International SA

Hi Julie,

We have tried to get more information from you but you haven't answered.

You can contact us if you still need help.
https://se.courlux.com/kontakt/

Best regards
Courlux

Rated 1 out of 5 stars

BIG SCAM!!

Hello all

Unfortunately the same thing happened for me and still going on. If they manage to take 5, 10, or 20 for each customer this is a fortune.

This is so unethical, but how can we stop them. Like can we make a complaint and also what will happen of we did not pay the invoice they are claiming from us?

Thanks
Asmaa

July 26, 2022
Unprompted review
Courlux International SA logo

Reply from Courlux International SA

Hi. Sounds like something got very wrong. We really would like to solve this but need your contact information to be able to handle your problem. Please contact our customer service from our homepage.
Best regards

Courlux International

Rated 1 out of 5 stars

They called me and asked to take our…

They called me and asked to take our visage d`or cream for free, we are not going to send you anything after that. Now they are constantly sending me things and bills. They actually clearly lied to me. Funny thing is for returns i have to pay it myself. It is a clear chitting. i tried a mascara from this company too. it was awful. Dont buy anything from them. It is a real trap

December 13, 2020
Unprompted review
Courlux International SA logo

Reply from Courlux International SA

Hi. Sounds like something went wrong. We really would like to help you so please contact our customer service on our homepage.
Best regards

Courlux International

Rated 1 out of 5 stars

Don’t buy or take any FREE promotion…

Don’t buy or take any FREE promotion from this company. I try one of their products (face mask) “PROVA FREE” and products kept coming on my name that I didn’t order. It was hard to get to the costumer service to cancel this and I have to pay for the products anyway. Now after one year another factura came from ALEKTUM GROUP. Charging me for the factura I’ve already pay plus the cost of their service which is around 250kr. When I called ALEKTUM GROUP Mr. Christopher Jansson say he can’t give me any information and if I don’t pay I will be put on KRONOFOGDEN. SO DONT BUY ANYTHING FROM THIS COMPANY.

November 2, 2019
Unprompted review
Courlux International SA logo

Reply from Courlux International SA

Hi. Sorry to hear that you have a bad exprience. We have asked you for more information and you contact details. Please contact us on our Homepage and we will help you to solve this.
Best regards

Courlux International

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