Thank you, Aaliyah Mahmood Outstanding customer service, so knowledgeable, very efficient, Must be the fastest CSR I've spoken to in years, Aaliyah answered all my questions and updated the notes... See more
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Company details
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Courmacs Legal Ltd is a specialist civil litigation law firm based in Blackburn, UK, dedicated to helping individuals and businesses navigate complex legal matters with clarity and confidence. Our experienced team focuses on key areas, including Personal Contract Purchase (PCP) claims, business energy claims, housing disrepair claims, and undisclosed commission claims, providing expert representation with a strong client-centred approach. We pride ourselves on delivering transparent, efficient, and professional legal services, ensuring our clients are fully informed at every stage of their case. Our approach is built on clear communication, realistic advice, and a commitment to achieving the best possible outcomes as swiftly and smoothly as possible. Courmacs Legal Ltd operates in line with the Solicitors Regulation Authority’s Standards and Regulations, reflecting the latest regulatory expectations around consumer protection, ethical practice, and the responsible handling of claims. We maintain rigorous internal processes to ensure compliance, accountability, and the highest standards of client care. At Courmacs Legal Ltd, every case is treated with the attention it deserves. Our goal is simple: to deliver strong legal results while providing a professional, supportive service you can trust.
Contact info
One Cathedral Square, BB1 1FB, Blackburn, United Kingdom
- 0330 341 0481
- info@courmacslegal.co.uk
- courmacslegal.co.uk
Replied to 19% of negative reviews
Typically replies within 1 week
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Query
I made contact with Matthew regarding a query that was causing me some anxiety. This young man was extremely helpful and considerate. He resolved my query quickly. He provided excellent service. Thank you Matthew.
Extremely informative and friendly…
Extremely informative and friendly service from Aklak ali.
Laiba took ownership of my problem and…
Laiba took ownership of my problem and did quickly what other colleagues had failed to do, so I was impressed and very happy with her service. Thank you Laiba for dealing with my request, it is greatly appreciated.
Very helpful with all aspects of the…
Very helpful with all aspects of the claim, Ellie Orange in particular was very efficient.
Excellent feedback very understanding…
Excellent feedback very understanding ,polite and clearly explained for my needs from ASIF , just Brilliant from hum , lucky for the company having him
Procedures e explained very well by…
Procedures e explained very well by Asif, thank you
Mathew Hindle was extremely helpful…
Mathew Hindle was extremely helpful with my enquiry. He explained everything clearly and was very knowledgeable
Courmacs Legal
Jessica Ward keeps me informed on a regular basis of my car finance complaint.
Motor Finance
I had reason to contact Courmacs Legal regarding motor finance claims on the 15/4/26.
I spoke to Aaliyah Mahmood about an email that had been sent about possible confusion and having more than one representative. I told her that I already had one since 2021 and hadn’t realised. She was very pleasant and explained that I needed to send in proof of this and that it would be rectified. This put my mind at ease as I was worried about this. Thank you once again to Aaliyah.
I contacted Courmacs legal ltd today
I contacted Courmacs legal ltd today, and spoke to a lovely call handler by the name of Aaliyah Mahmood , she was very helpful with my enquiry and was able to update me, regarding my missold of car finance.
Happy with everything so far
Happy with everything so far. Good communication re updates
Claim is due to be reviewed in June!
I'm waiting for a pause from the FCA to conclude before finding if I am entitled to compensation. Thanks to Matthew on the phone earlier for clarifying! I applied over 12 months ago and nearly applied for an alternative law firm as I hadn't heard from Courmacs Legal Ltd. I have provided this feedback as they could lose customers if no occasional updates are provided.
Asif made the experience easy and was…
Asif made the experience easy and was extremely helpful
Courmacs Car Finance claim
Courmacs made an administrative error on a form. I phoned and spoke to Asif. He was polite, attentive and rectified the error immediately
Satisfied
Aaliyah Mahmood was friendly and dealt with my query effectively
It was refreshing to deal with a…
It was refreshing to deal with a Company that displayed an understanding response to my enquiry. The agent to whom I spoke, Aklak Ali was both courteous and helpful with my questions and resolved my issues in a very professional manner. The Company are a credit to their industry and are to be applauded. They represent the gold standard of business acumen.
Matthew answered my question in away I understood.
Person I spoke to (Matthew Hindle) knew what he was talking about and explained to me in language I could understand ( no big fancy words).
Excellent customer service nice lady
Excellent customer service nice lady
Jessica Ward Was really helpful with my…
Jessica Ward Was really helpful with my case
I spoke to Asif and he was very clear…
I spoke to Asif and he was very clear and reassuring. He updated me on the current state of my claims gave me a good idea of when I should find out the results.
He listened to why I was calling and answered my questions to put my mind at rest.
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