Courtspin Reviews 59

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Great products, easy to use website for orders and prompt delivery to Ireland,... Courtspin arehighly recommend 👍👍🎾🎾

Rated 5 out of 5 stars

The staff allowed me to modify the order after it being placed and were very responsive

Company replied

Rated 5 out of 5 stars

That narrow follow up they provided me during the overall process of my purchase especially the delivery. Will come back without any doubt. Again thank you Julius🙏

Company replied

Rated 5 out of 5 stars

Everything TOP (giving stars and/or adding comment only in Danish, English would be better for me because I live in the Netherlands) The string Zero plays great, the Sync I did not try yet

Company replied

Company details

  1. Tennis Store

Written by the company

European retailer of tennis strings and tennis accessories.


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great products, easy to use website for orders and prompt delivery to Ireland,... Courtspin arehighly recommend 👍👍🎾🎾

April 28, 2026
Rated 5 out of 5 stars

The staff allowed me to modify the…

The staff allowed me to modify the order after it being placed and were very responsive

April 28, 2026
Courtspin logo

Reply from Courtspin

Thanks for your kind review!

We are happy that we could help you modify the order!

Hope to serve you in the future!

Rated 5 out of 5 stars

The Slap string performs extremely well…

The Slap string performs extremely well for generating spin.

March 27, 2026
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Reply from Courtspin

Thanks for your 5 star review!

We are happy to hear that the Slap string performs well!

We are looking forward to serve you again in the future!

Best regards
Julius
CourtSpin.eu

Rated 5 out of 5 stars

Julius made the experience great

Julius made the experience great — superb customer service!
The delivery was a bit late, but it was courier issue that can happen sometimes.
Overall, very satisfied. Julius’ communication was 10/10.
I will definitely shop again and recommend the ReString Sync to my tennis buddies.

March 30, 2026
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Reply from Courtspin

Hi!

Thank you so much for taking the time to leave such a wonderful review!

I am delighted to hear that the experience was great and you are satisfied with the customer service!
We sincerely apologize for the courier delay, and we really appreciate your patience and understanding.

It means a lot that you'd recommend ReString Sync to your tennis friends, and we look forward to serving you again soon!

Best regards
Julius

Rated 5 out of 5 stars

Top service and product

February 2, 2026
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Reply from Courtspin

Thank you very much for your review.
It truly means a lot to hear that you’re satisfied with both the product and the service.
We always aim to ship fast and deliver tennis products in top quality.
Thank you for your trust.

Best regards
Julius

Rated 5 out of 5 stars

Nice shop

Nice shop
Interesting products that is a bit different from mainstream
Swift delivery

January 29, 2026
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Reply from Courtspin

Thank you very much for your positive review!

It means a lot to us that you like the product and they arrived fast.

Rated 5 out of 5 stars

Great products and unrivaled customer…

Great products and unrivaled customer support

January 2, 2026
Courtspin logo

Reply from Courtspin

Hi,

Thanks for your 5-star review!
Happy costumers means a lot to us and we are thrilled to hear that you are satisfied with the products and the customer service!

Best regards
Julius
CourtSpin.eu

Rated 5 out of 5 stars

Great experience

The buying experience was great and I got answers to my questions very quickly.
The shippment between Denmark and France took only one week.
It was a great experience for me and i will come back for sure.
Thanks again Court Spin 😊.

November 28, 2025
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Reply from Courtspin

Thank you so much for the kind review. It means a lot.
Happy to hear that everything went smoothly with your order.
Hope to serve you again in the future.

Rated 5 out of 5 stars

Easy to order and fast delivery

Easy to order and fast delivery. I am pleased!

November 27, 2025
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Reply from Courtspin

Thank you so much for the kind review. It means a lot.
Happy to hear that everything went smoothly with your order.
Hope to serve you again in the future.

Rated 5 out of 5 stars

Great shop, top products

Easy Order process, quick delivery. Good to have someone in EU importing Restring Zero strings💪. 100% recommendation.

November 24, 2025
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Reply from Courtspin

Thank you so much for the kind review. Glad to hear the order process was easy and the delivery quick. Happy that ReString Zero is now easier to get in Europe.
Hope to serve you again in the future.

Rated 3 out of 5 stars

Slow delivery

I purchased strings from CourtSpin. They hired Colis Prive to deliver my purchase.

5 stars:
- website was easy to navigate
- purchase went smoothly
- shipped in 1 day

1 star:
- delivery took 12 days
- for 5 of those days, it sat 1 hour from me
- delivery status while en route was not helpful

September 11, 2025
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Reply from Courtspin

Hi Michel,

We’re sorry to hear about the delay, but we’d like to clarify that your package was shipped out from us within one business day. The delay occurred entirely with the courier (Colis Privé) which unfortunately is outside our control. Normally the shipping time is 3-5 days with them.

Since the issue was caused by the carrier, this review does not reflect our service. We kindly suggest that you leave your feedback on Colis Privé’s Trustpilot page, where it will be more relevant.

We hope you’ll enjoy the strings once you get the chance to play with them.

Best regards,
CourtSpin

Rated 5 out of 5 stars

That narrow follow up they provided me…

That narrow follow up they provided me during the overall process of my purchase especially the delivery.
Will come back without any doubt.
Again thank you Julius🙏

September 3, 2025
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Reply from Courtspin

Thank you so much for taking your time to write a review!
At CourtSpin we are so happy to hear you will come back!
I am glad I could help with the delivery and the package arrived safely.

Best regards
Julius
CourtSpin.eu

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Content exactly as expected. Bonus that I could use a discount code.

September 3, 2025
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Reply from Courtspin

Hi Andreas,
Thanks a lot for your review! Glad to hear the delivery was quick and everything met your expectations.
We hope to serve you in the future!

Best regards
Julius
CourtSpin.eu

Rated 5 out of 5 stars

Great experience & products

All great - packaging, delivery, reasonable prices. Thank you! I am happy to shop again.

August 22, 2025
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Reply from Courtspin

Hello Lukas,

Thank you so much for your review! We are glad to hear that you are satisfied with everything :)
Positive reviews like yours means the world to us, and we are thrilled to hear that you will shop again!
Thank you for trusting us, we are looking forward to serve you in the future.

Best regards
Julius
CourtSpin.eu

Rated 5 out of 5 stars

Great

Great, quick service. Only provider of ReString strings in Europe!

July 7, 2025
Courtspin logo

Reply from Courtspin

Hi!

Thank you so much for your 5-star review! We are thrilled to hear that you are satisfied with the service. We are proud to be the only provider of ReString strings in Europe.
Hope to serve you in the future :)

Best regards
Julius
CourtSpin.eu

Rated 3 out of 5 stars

Too long to be delivered

Too long to be delivered

June 30, 2025
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Reply from Courtspin

Hi Ben,

Thank you for your feedback.

We’re sorry to hear that the delivery felt longer than expected. Your order was shipped from our warehouse within 1 business day, and it was delivered within the estimated timeframe of 5 business days for the chosen shipping method.

Since you selected the most affordable shipping option, delivery times can be a bit slower. For faster service in the future, we recommend choosing UPS or DHL, which we also offer.

We work with several shipping providers to give our customers flexibility, and we’re always happy to help you find the best option next time.

Thanks again for your order, and we hope you’re enjoying the product!

Best regards,
Julius
CourtSpin.eu

Rated 5 out of 5 stars

Amazing customer service from CourtSpin…

Amazing customer service from CourtSpin and the team. Timeline delivery and my order arrived well packaged. Happy to continue ordering from them with my positive experience!

June 29, 2025
Courtspin logo

Reply from Courtspin

Thank you so much for the kind review! We really appreciate your support and amazing to hear that you had a positive experience!

Best regards
Team CourtSpin

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