Coutts Cars Reviews 12

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Car Dealer

Written by the company

Here at Coutts Cars, we aim to help you get the best value for your car. Whether you are looking to beat another offer, free up some money or just time to move on to a different car, our knowledge and experience here at Coutts Cars can help make the selling process as easy as possible for you. We aim to be Fast, Friendly and Fair.


Contact info

2.9

Average

TrustScore 3 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not professional

Car had a flat tyre, the mileage was stated as 45,500, warranty document states it as 48,500. Reality was 50,000. Car was filthy, despite being reserved for a week prior to collection. The expectation was that I would wait for it to be valeted. Apart from having to replace the damaged tyre the car does seem Ok so far. Nice friendly guy and their communication was great.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

I bought a fantastic Smart ForFour this…

I bought a fantastic Smart ForFour this morning from Coutts Cars. The condition was immaculate and the price was great! The sale was handled (by Ahmad) in such a professional, calm and courteous manner. He literally went out of his way to assist me on my journey in, and through every step of the proess thereafter. I feel very fortunate to have had such a positive experience. I would most certainly recommend Coutts Cars to anyone looking for a used car they can trust (they really do provide a superior sales experience from start to finish).

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Just bought a lovely little Fiat 500…

Just bought a lovely little Fiat 500 from Coutts Cars. Amazing service from the whole team and very well priced. Thanks again guys!

November 10, 2022
Unprompted review
Coutts Cars logo

Reply from Coutts Cars

Hi Isabella, Thank you for your kind review. Glad we could help and congratulations again on your new car.

Rated 5 out of 5 stars

Quick and Easy

I saw an advert for Coutts Cars at the petrol station and thought no harm in getting an online quote. To my surprise, they gave me a very decent price and managed to collect the next day. Very happy with the service.

November 7, 2022
Unprompted review
Coutts Cars logo

Reply from Coutts Cars

Hi Sean, Thank you for your review. We’re glad we could assist with your Nissan and wish you the best with your new car.

Rated 5 out of 5 stars

Couldn’t be happier with the service…

Couldn’t be happier with the service provided to me, got my car sold quickly and got a better price for it than what I was offered elsewhere.

September 7, 2022
Unprompted review
Coutts Cars logo

Reply from Coutts Cars

Hi Mike, Thank you for your kind review. Glad we could help.

Rated 5 out of 5 stars

Great Service

Really lovely team. Very professional and helpful. Everything was straightforward!

September 8, 2022
Unprompted review
Coutts Cars logo

Reply from Coutts Cars

Hi Sarah, Thank you for your lovely review. We hope all is well with your new vehicle as well.

Rated 5 out of 5 stars

Very helpful

i went to webuyanycar and they knocked my initial value down by over £2000. I then went to Coutts Cars and got what they quoted. Very pleased.

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

Sold my BMW 320i to Coutts Cars and got more than what I was offered by dealership to part exchange.

July 5, 2022
Unprompted review
Coutts Cars logo

Reply from Coutts Cars

Thank you for your review Sir. We are glad we could offer a better price for your lovely car.

Rated 5 out of 5 stars

Amazing and quick service!

Everything was smooth and quick. After checking the car and agreeing a price, they made the payment there and then! Have recommended them to friends and family!

July 5, 2022
Unprompted review
Coutts Cars logo

Reply from Coutts Cars

We are very pleased to know that you were happy with our service. Thank you for recommending us.

Rated 5 out of 5 stars

Sold my car for more than I was quoted…

Sold my car for more than I was quoted with webuyanycar. Quick and friendly service which I’ll definitely recommend to anyone looking to sell their car.

July 4, 2022
Unprompted review
Coutts Cars logo

Reply from Coutts Cars

Hi Salim, Thank you for your lovely review. We are glad we could accommodate with your Mercedes A class. Good luck with your next car.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look