Coventry Safety Deposit Centre Reviews 

34
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have been a customer for over five years, and whenever I’ve needed regular access to my storage, there has never been an issue. I’ve always been able to access my items without any hassle. The servi... See more

Rated 5 out of 5 stars

I think for me it was more the level of safety that has implemented by Coventry safety deposit centre giving me good peace of mind that my mother gold jewellery was well looked after. Also the option... See more

Rated 5 out of 5 stars

We needed a safety box for some items and the staff gave us choices of boxes to choose from. Very easy process to set up and very competitive prices for the 1yr up to 5 years subscription and... See more

Rated 5 out of 5 stars

I Needed a box urgently, and both staff members were extremely helpful, from initial telephone call and arranging an appointment to sign up. Very secure location and the whole set up gave me com... See more

Company details

  1. Storage Facility
  2. also in
  3. Safe and Vault Shop

Written by the company

We provide highly secure safety deposit boxes in a range of sizes to suit our customers needs and budgets. Ideal for storing cash, gold, silver, jewellery, important documents such as deeds or wills and other precious and irreplaceable possessions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

34 reviews

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No recent history of asking for reviews

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4.5

All reviews

(34)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been a customer for over five…

I have been a customer for over five years, and whenever I’ve needed regular access to my storage, there has never been an issue. I’ve always been able to access my items without any hassle. The service is consistently excellent, and the staff are always friendly and helpful. A big thank you to everyone on the team for providing such great service over the years!

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great option to save valuable items

It a safe place. Authenticated by Gov UK. Reasonable prices. Easy access. Definitely recommend it to others. Rav and the gentleman were friendly and professional. Best wishes.

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great Service and amazing Staff

We needed a safety box for some items and the staff gave us choices of boxes to choose from.

Very easy process to set up and very competitive prices for the 1yr up to 5 years subscription and the Staff were not pushy in terms of attempting to force a larger box when we didn't need it and focused solely on our direct needs.

The site is very secure with enhanced security checks at each stage and entrance and they have private viewing rooms when you need to visit and open the box and handle any business.

I have been an active customer for since 2022 and cannot fault this company and the staff.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very secure- complete peace of mind.

I Needed a box urgently, and both staff members were extremely helpful, from initial telephone call and arranging an appointment to sign up.

Very secure location and the whole set up gave me complete peace of mind.

Thanks!

July 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, I have been a customer for over 3years now. I love the fact that I don’t need to make an appointment to access my box. The security is top notch and the staff are all friendly and helpful.

July 5, 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service

Not happy with service at all. Company was good to begin with but then became unresponsive.

The box charges are extensive and the
Quotes for valuations are robbery.

May 1, 2025
Unprompted review
Coventry Safety Deposit Centre logo

Reply from Coventry Safety Deposit Centre

Hello Harpreet thank you for your review. As a business we endeavour to respond to all emails and phone calls, looking back through our system we cannot seem to find any previous communications from yourself. Please let us know the date and time you tried to contact us.
Regarding our box prices they have remained the same since the day we opened, and they are competitive with other deposit centres in the surrounding areas.
With regards to the valuations, we charge £114 per hour this usually means we can value up to 20 gold sets (taking photographs, weight, write up and working out the value) for £342 which is good value for money.

Rated 5 out of 5 stars

Coventry deposit centre my review

I think for me it was more the level of safety that has implemented by Coventry safety deposit centre giving me good peace of mind that my mother gold jewellery was well looked after. Also the option of insuring the jewellery.
Mum liked the ease of access especially with her using a walker as well as a room to sit in and go through the contents of her box when she needed to take things out.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

I don't recommend this company to…

I don't recommend this company to anyone.
They charge inapprorate fees.

February 7, 2024
Unprompted review
Coventry Safety Deposit Centre logo

Reply from Coventry Safety Deposit Centre

Thank you for your review, however our records show that you are unknow to the company and have not visited our centre. If you would like to contact us directly, we will be happy to help you resolve your issue.

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