Cover Choice Reviews 433

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Would rate zero but can't they will not stop calling and I have had enough of it I have had more than 35 -50 calls from them in the last month even when I try to say I don't want their service they ke... See more

Rated 2 out of 5 stars

The staff were very knowledgeable whilst I was taking out my policy and at that point I was very happy with the service. But 8 months on I am still waiting for my £147 cashback to be made payable via... See more

Rated 1 out of 5 stars

Purchase through cashback website and never receive cashback. Tried to ring cover choice and they just dont care. As long as they've got your money that's all that matters to them!

Rated 1 out of 5 stars

They were good in advising for the cover taken via them but have not honoured the cashback part of the deal. Not returning call and no response to email. Very poor experience

Company details

  1. Insurance Agency

Information provided by various external sources

Cover Choice aims to be the number one UK brand for life and protection insurance. Service, value, technology and people are just some of things that contribute to this. Communicating to customers during the life of their policy is key to understanding their needs and making sure they always have the right level of cover in place. Life Insurance can be complex, Cover Choice is here to make sure it isn’t and ease the process all the way through.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

433 reviews

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Rated 5 out of 5 stars

Cover Choice

What a change to find a company that is not pushy and staffed by people who listen and care. I would recommend this company whole heartedly and the gent. I dealt with (M) was first class.

December 8, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent broker. Really worked hard to find what I wanted.

I was very impressed by Cover Choice especially their agent Antony. He worked hard over a period of weeks to get me a better deal than I already had. The outcome was that I increased my life insurance cover from £80000 to £150000 and extended it for another ten years all for the same price! Very impressed indeed and very happy with policy and the service I got.

December 8, 2016
Unprompted review
Rated 5 out of 5 stars

Life and Critical insurance

Agent (Barry), took time to explain all my options, was very knowledgeable on the available products, he took the time to find the best product for my needs and budget. He also was happy to go over things more than once, I felt happy and clear on the information given. I would definitely use again!

December 6, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great customer service all the way through. Richard was extremely helpful and answered any questions that I had. Would definitely recommend.

December 2, 2016
Unprompted review
Rated 5 out of 5 stars

Quick, efficient and friendly service.

Fast, efficient, no 'upsell'. Got exactly what I asked for and an even better deal than I expected. The follow up phonecall was really helpful too, they took care of everything and fully explained what to do next. Great peace of mind. 5 * impressive service.

November 29, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Michael was great he helped me match my needs with a life policy he listened and gave me options he gave me the opportunity to think everything over. I am really appreciative and would recommend. A really big thank you!

November 16, 2016
Unprompted review
Rated 5 out of 5 stars

Phonecall

Well explained and extremely helpful people dealing with you, coupled with an excellent backup service.

November 15, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic

The service I received couldnt have been better. Honest clear helpful and made me feel like I really mattered. Also went the extra mile for me to ensure I had the right quote price due to health issues.

November 15, 2016
Unprompted review

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