Cover Choice Reviews 433

TrustScore 1.5 out of 5

1.6

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See what reviewers are saying

Rated 1 out of 5 stars

Would rate zero but can't they will not stop calling and I have had enough of it I have had more than 35 -50 calls from them in the last month even when I try to say I don't want their service they ke... See more

Rated 2 out of 5 stars

The staff were very knowledgeable whilst I was taking out my policy and at that point I was very happy with the service. But 8 months on I am still waiting for my £147 cashback to be made payable via... See more

Rated 1 out of 5 stars

Purchase through cashback website and never receive cashback. Tried to ring cover choice and they just dont care. As long as they've got your money that's all that matters to them!

Rated 1 out of 5 stars

They were good in advising for the cover taken via them but have not honoured the cashback part of the deal. Not returning call and no response to email. Very poor experience

Company details

  1. Insurance Agency

Information provided by various external sources

Cover Choice aims to be the number one UK brand for life and protection insurance. Service, value, technology and people are just some of things that contribute to this. Communicating to customers during the life of their policy is key to understanding their needs and making sure they always have the right level of cover in place. Life Insurance can be complex, Cover Choice is here to make sure it isn’t and ease the process all the way through.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

433 reviews

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Rated 5 out of 5 stars

Great service.

Really useful tool, they provided clear options then followed up with a friendly advisor on then phone who got everything set up for me. Great service thanks.

August 31, 2016
Unprompted review
Rated 5 out of 5 stars

Efficient & personal service.

Bought a life insurance policy through these guys as it was a good rate on top cashback. The person dealing with me (Barry) was professional but friendly and personable, not like some life insurance salesmen i've dealt with in the past. The whole process was easy, with any questions I had explained by him in plain English, and he also kept track of my application to let me know how it was progressing.
Would recommend.

August 28, 2016
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Found the website by chance but so glad I did. The person I dealt with was helpful, knowledgeable and nothing was too much trouble, happily quoting for all sorts of different types of policy. I settled on one and am confident I've made the right choice - and at a great price too! I would recommend them to anyone.

August 18, 2016
Unprompted review
Rated 5 out of 5 stars

Very professional

I was looking for life insurance and luckily found the Cover Choice website. All my options were thoroughly explained in a very professional and friendly manner and they provided me with a very competitive price. Would definitely recommend them.

August 15, 2016
Unprompted review
Rated 5 out of 5 stars

Friendly and Professional service

The advice i received was friendly, sensitive and professional. It took a minimum amount of time to go through the questions and to tailor a suitable insurance product for my personal situation.
i would not hesitate to use this company again - especially the person i spoke with who explained everything clearly and patiently.

August 8, 2016
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend

Talked through my needs in detail and then matched the policy to my requirements. I didn't feel pressurised into committing to something that wasn't right for me.

August 3, 2016
Unprompted review

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