Ordered a hoodie on the 16th Dec. Have emailed customer info twice without reply as we still don’t have delivery. Tracking suggests parcel isn’t with FedEx yet!! Very poor service considering one of t... See more
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I absolutely love this online store I love their products I have bought so much from coveredbyolivia the service they provide from ordering to aftercare is outstanding… I cannot recommend them eno... See more
I've had a few things from here. Either tik tok or through their website. Clothes are a really good quality and fit really nicely. They give a true representation of how clothes look on different s... See more
Excellent communication throughout. Sadly the dress I ordered wasn’t right for me, but the return process was easy, and the money was back in my bank within 24 hours.
Company details
Written by the company
Here at Covered, we want our customer to feel empowered and uplifted with the added confidence our outfits will provide. We take pride in our buying to bring you the latest must-haves and essentials to create a versatile wardrobe. Our aim is to share an out of the ordinary styling experience. From weekly styling lives to professional styling advice on our website to chances we have you covered.
Contact info
The Barn, Elms Farm, Hobb Lane, Daresbury, WA4 5LS, Warrington, United Kingdom
- customercare@coveredbyolivia.co.uk
- coveredbyolivia.co.uk
3.9
Great
40 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent communication throughout
Excellent communication throughout. Sadly the dress I ordered wasn’t right for me, but the return process was easy, and the money was back in my bank within 24 hours.
February 20, 2023
Lovely jumper and fast friendly service
February 6, 2023
This dress is just stunning and came…
This dress is just stunning and came the next day and I love the colour I will say it come up small so go the size up to m/L but I m so happy with this dress
December 29, 2022
Fantastic jumpsuit
The jumpsuit wad of a very good standard. The item came very quickly. Really happy with it
October 20, 2022
I absolutely love this online store
I absolutely love this online store
I love their products I have bought so much from coveredbyolivia the service they provide from ordering to aftercare is outstanding… I cannot recommend them enough .. they are my go to now for all my clothes I always get asked where I got my clothes from … I love the concept keep the beautiful pieces coming
Thank you so much 😊
October 24, 2022
Unprompted review
Very helpful!
September 30, 2022
Lovely
My order came really quick, I love my dress, its beautiful, I'm so happy with the style, fit and quality of the dress, well done 😍.
September 15, 2022
Unprompted review
Order came very quickly and was what…
Order came very quickly and was what expected in quality and style
September 12, 2022
Delivery & Quality
The dress arrived within the stated delivery time, I was very impressed with this and it was exactly like the picture and the quality of the dress is good, finishes are neat and professional and it is exactly what I expected
August 24, 2022
Not impressed
I ordered some dresses that I ended up not being happy with, I had to pay for the clothes to be sent back yet wasn’t refunded for the next day delivery charge.
August 9, 2022
Reply from coveredbyolivia.co.uk
Hi Maria, really sorry to hear about your recent experience with us. As a small business we cannot yet cover the cost of return shipping as clearly stated on our website, but this is an aim for us in the future.
If you have any additional questions, can you please contact me via email on "customercare@coveredbyolivia.co.uk" and I will be more than happy to help.
Thank you
Excellent service
Excellent service . Clothing was lovely true to size and excellent quality . 5 stars all the way
August 1, 2022
Great company
Great company. Very efficient delivery, and updates. But the main thing is all the clothes are so amazing. I have waited 30 odd years to find a jumpsuit that actually fitted me properly. Now I have one. Only thing I wish I had done was buy one in each colour before the others sold out!! But I have one and that’s the main thing. I have ordered 3 times now with great service and beautiful clothes.
July 25, 2022
Highly recommended
I came across ' covered by Olivia ' on tic tok and was slightly dubious of purchasing, but the website does not do these dresses justice, they are absolutely beautiful, the material is nice quality and I couldn't be happier, have purchased 2 dresses and can't recommend them enough,
July 7, 2022
Great customer service and products
Great customer service and products! Ordered a dress for my mum for her birthday and she loves it, and it didn’t break the bank!
June 28, 2022
Unprompted review
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