Coveringalloccasions Reviews 219

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Terrible company who lack any customer satisfaction - also cannot get hold of anyone at the company. In response to your response - you’ve taken money, sat on the order for 4 days and now claim to... See more

Company replied

Rated 5 out of 5 stars

BRILLIANT PRODUCT & GREAT SERVICE I RECENTLY BOUGHT A FOOTBALL MIRROR FROM COVERING ALL OCCASSIONS, GREAT SERVICE FROM START TO FINISH OF MY ORDER DELIVERED IN JUST A COUPLE OF DAYS MY GRANDSON LOV... See more

Rated 5 out of 5 stars

Excellent service from this company from ordering to delivery all within a week. Very helpful and quick to message back with my queries. Our Grandsons loved their football shirt mirrors Thankyou for s... See more

Rated 5 out of 5 stars

I bought one from the link it cost £47 including delivery and arrived within 3 days, simple design, with mirrored plastic backing, and comes with fixing screws and brackets, i am very impressed with i... See more

Company details

  1. Party Store

About Coveringalloccasions

Written by the company

Creating custom Signs and Gifts for your Home, Events or Business

Covering All Occasions is all about bespoke products, which means that everything we make comes from you and is designed just for you.

We use our state of the art machines to turn your ideas into reality, using lots of different materials so that you can choose what suits you best. Whether it's a simple house sign or a complicated business sign, Covering All Occasions will find a way to do exactly what you want!

We have a range of sign styles ready for you to customise or we can design a sign completely bespoke to your needs.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

219 reviews

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Rated 5 out of 5 stars

Memorial Plaques

I gave purchased several memorial plaques from you and they've been great quality and fantastic value. Delivery has always very prompt. I have recommended you to everyone I know.

July 23, 2023
Rated 5 out of 5 stars

Great service

Very friendly and helpful staff. Created wedding table signs very quickly and looked great. Thank you. Would definitely use again.

July 1, 2023
Rated 5 out of 5 stars

Customer service was great

Customer service was great - dealt with my problem professionally and quickly! Thank you Shannon, the bride and groom are very happy with their sign!!!!!

July 1, 2023
Rated 1 out of 5 stars

Received my grey-gold house sign once…

Received my grey-gold house sign once we had fitted the sign it wasn’t great! Very difficult to read. I called customer service didn’t get much help nor is there any alternatives. I wouldn’t recommend this product unfortunately

July 6, 2023
Unprompted review
Rated 1 out of 5 stars

Really disappointed with the sign

Really disappointed with the sign - it's a poor design - black sign on silver backing means you can't clearly see the writing especially if the sun is shining on the sign - almost impossible to see the house number. The signs looks really smart on the advertisement but whilst the service/delivery was good and prompt, the actual sign is pretty much useless on our front and we will have to change it so that you can clearly see our house number. Our front is south facing and does get a lot of sun but our previous sign from another company was perfectly readable in all weathers.

May 11, 2023
Coveringalloccasions logo

Reply from Coveringalloccasions

Hi there,

Thank you for your feedback...it is the first time we have received a complaint of this nature.

Would it be possible to send us an image of the sign on the front so we can see what you mean and address the issue?

Kind Regards

Rated 1 out of 5 stars

Avoid avoid avoid

Ordered item, received tracking number which does not work. Have reached out several times via email and Instagram, No replies whatsoever. I receive regular emails asking for product review, plus marketing emails for other products. This adds to the frustration. My only option at this stage is hoping this review gets some attention or go to my credit card company for a refund.

May 1, 2023
Coveringalloccasions logo

Reply from Coveringalloccasions

Hi There,

Thank you for bringing this to our attention and we will look into why you have had this experience.

We have checked the tracking on your order, which was dispatched on 5th May…and you are right there seems to be a problem with Royal Mail delivering your item. We strongly apologise for this and we will of course send out a repeat order for you today via 1st Class Delivery.

Apologies again for any inconvenience caused

Kind Regards

Eifion

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