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Covers33 Reviews 212

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TrustScore 5 out of 5

4.8

Record Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality and effectiveness in protecting collections. Many people appreciate the ease of ordering and the swift, problem-free delivery service, often noting that items arrive quickly and are securely packaged. The overall service is frequently described as efficient, reliable, and fast, making it a go-to choice for many consumers. However, some customers also noted issues with order delivery, with a few instances of orders being sent to incorrect or old addresses. A small number of people also reported not receiving their orders or experiencing delays, sometimes without communication regarding the delivery status.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Product

Reviewers consistently express satisfaction with the product quality. Customers frequently highlight the... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the prompt, efficient, and reliable... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of... See more

Order

Users describe positive interactions with order. Many customers consistently praise the prompt attention to... See more

Based on these reviews

Rated 5 out of 5 stars

I've been using Covers 33 for many years and they have never let me down. Ordering is very easy and delivery was swift with no problems at all. They make excellent record and CD protectors and come hi... See more

Rated 5 out of 5 stars

Very pleased - placed order for LP mailing sleeves late afternoon and received them the next day in time to post out records to my customers- also bought some 12” PVC record sleeves at the same time... See more

Rated 5 out of 5 stars

Have always had a first class service from Covers 33. My package arrived within three days of placing my order. The parcel was securely wrapped - a very professional company who I will definitely use... See more

Rated 5 out of 5 stars

Covers33 handle your requests and orders very efficiently, no fuss and extremely fast service. order correct and very well packaged. Pricing is very keen on a vast stock holding. Thank You

Company details

  1. Record Store

Written by the company

The one stop shop for all your vinyl accessories. The place to be for all your vinyl needs. We supply record sleeves, storage boxes, mailing products, cleaning accessories, CD & DVD cases and much more.

Contact info

4.8

Excellent

TrustScore 5 out of 5

212 reviews

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Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Fantastic service

Fantastic service!
I made a right mess of my order online.
When I phoned, the lady I spoke to was amazing. She sorted out my mistakes and even made follow up calls to double check issues staff had raised. Great reproduction sleeves that greatly improve the look of my singles collection. I've already made a second order.
Many thanks,
James.

April 24, 2024
Rated 4 out of 5 stars

Delivery delay.

The order was completed accurately and packed very safely, as usual, but whereas previous orders have generally arrived within two working days this one took much longer. After a week I queried with Covers33 as to whether it might have been lost, but I was told to allow ten days for delivery and it turned up a few days later. Ten days as against two on previous occasions was unexpected and rather disappointing.

March 25, 2024
Rated 5 out of 5 stars

Covers 33 have given me impeccable…

Covers 33 have given me impeccable service for years. They produces just the packaging that I want at a prices that my customers accept gratefully and everything is immaculately delivered to my door by DPD, the friendliest drivers in the last - or at least my part of it! It would take a major disaster to make me change to a rival.

March 25, 2024

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