We have been longtime customers of the cover store. Making a purchase is easy, but successful filing for a warranty claim is impossible. After one year two of our chair covers became blemished. I atte... See more
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Placed my order. Did not show up when estimated, Had to cover my BBQ as rain was expected so I went and bought another one. Almost a month later, still no order. Checked all entrances, and with n... See more
Do NOT order from this company. Even after admitting a dimension error on a patio furniture cover, they did not offer to remake the piece, but rather offered a 30% store credit instead of a credit of... See more
I purchased the most expensive custom fit covers with a supposed 10 year warranty. I’m at about year two, and there is mold on the underneath side of the covers. I have never experienced this problem... See more
Company details
- Outdoor Furniture Store
- Car Accessories Store
- Curtain Store
- Furniture Accessories
- Garden Furniture Shop
- Home Goods Store
Written by the company
At Coverstore, we've been protecting what you love since 2005. As a family-owned business, we take pride in providing top-quality covers for all of your outdoor and indoor storage needs. Our mission is to keep your possessions safe from the elements and everyday wear and tear, so you can enjoy them for years to come. We offer a wide variety of products, including the best patio furniture covers, grill covers, and car covers on the market. To match every need and budget, our covers are available in four material tiers — Classic, Elite, Ultima Ripstop, and Prestige — so you can choose the level of protection that's right for you. Every cover comes with up to a 10-year warranty, giving you peace of mind knowing that your investment is protected. We also offer custom and standard sizing options, ensuring that you get the perfect fit for your item. At Coverstore, we're dedicated to providing exceptional customer care. Our team is always available to answer any questions you may have and help you find the perfect cover for your needs. We want you to feel confident in your purchase and know that you're getting the best quality and value possible. In addition to outdoor covers and décor, we also offer a variety of indoor storage solutions. From holiday storage to garment bags and beyond, we have everything you need to keep your home organized and clutter-free. Trust Coverstore for all of your protective cover needs. With our wide variety of products, exceptional quality, and dedicated customer care, we're confident that you'll love our covers as much as we do.
Contact info
4488 Plano Parkway, 75010, Carrollton, United States
- (866) 889-8896
- support@coverstore.com
- coverstore.com
1.5
Bad
87 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Large, complex, cover done really well
Just left a review on a different site, doing it here as well since people usually write reviews of bad experiences but don't for good ones. I was very apprehensive placing my order after reading all the bad reviews. I went ahead anyway because the only other serious custom competitor uses vinyl which isn't great for furniture. I don't doubt other customers have had problems, but just want to add that mine came out perfectly.
October 18, 2022
Unprompted review
AWFUL EXPERIENCE
I should have looked here before purchasing from Coverstore. I ordered a cover for a grill. Returned only to discover that I had to pay $13 shipping to return, and the they subtracted their shipping and taxes from my total refund even though I didn't even open the package. The refund for my $52 order was $29. I will NEVER order from this company again! Not when there's Amazon Prime and other companies with much better return policies.
May 31, 2022
Unprompted review
Holiday Storage
I love my Coverstore products! The holiday storage items are such high quality!!
March 10, 2022
Unprompted review
Terrible customer service
I sent them pics of furniture yet they still sent wring covers- applied for refund and only received partial because I opened the bag- worst cust service ever. I ordered 6 covers and 3 did not fit- thr 3 were $64 each yet only rec $154. Refund.
Again stay away from this terrible business
July 9, 2021
Unprompted review
Outdoor Furniture Covers by Coverstore
These outdoor furniture covers are made of high quality waterproof fabric material and of heavy gauge fabric. You have the added benefit of secure tie downs, waterproof enclosures and venting. Yes, they lean towards the expensive side however, you can be sure these covers will handle all the seasonal environments and last for many years with proper care.
Also, their customer service promptly answers your questions either by phone or email.
I highly recommend this company for quality service, products and prompt shipping.
Sincerely,
Julie P
June 2, 2021
Unprompted review
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