Coxandhitchcock Reviews 5

TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

5 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best decision since my retirement

Background first.
I am 71 years old, an ex smoker with a history of poor dental health.
I reached a stage where many of my teeth were so poor that I had difficulty eating. Luckily I am not vain but the gaps were becoming so extensive that I looked a sorry sight.
Despite my advancing years I decided to invest in my teeth.
I undertook a consultation with Vinny Vaithianathan at Cox and Hitchcock, who was highly recommended by a friend.
The process was long , a year plus, and financially not insignificant BUT, this was the best decision I have made since my retirement a good few years ago.
At every stage Vinny and his excellent dental assistants were awesome.
Whilst my modelling days are behind me, I am now able to eat comfortably and am no longer self conscious about my facial appearance.
I am smiling more and am genuinely thrilled with the outcome and investment!
Thank you Vinny and Cox & Hitchcock

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Implant replacement

I had an old implant that needed replacing and was a little anxious about going through a similar procedure.
I needn't have worried however as the treatment I received was caring, reassuring and professional throughout.

I cannot rate this practice highly enough. Thank you

January 8, 2026
Unprompted review
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Reply from Coxandhitchcock

Thank you very much for this lovely review. We are so glad that you had an excellent experience with us
Regards
Cox and Hitchcock dental team

Rated 5 out of 5 stars

Emergency appointment with Lewis Mainwaring.

I attended an emergency appointment today with Lewis Mainwaring. He diagnosed a cracked tooth and infection and offered different treatment options. He explained my options clearly and in detail which was greatly appreciated.
I chose to have an extraction which was undertaken very quickly and efficiently. Lewis understood my requirements for alternative anaesthetic and made sure that I could feel no pain. My roots (being curly) also had the potential to make the extraction complex, but Lewis managed this with no difficulty.
The entire process was completed within 20 minutes. I felt no stress or anxiety- It was brilliant!

December 30, 2025
Unprompted review
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Reply from Coxandhitchcock

Thank you for this lovely review for Lewis. We will be sure to pass it onto him and are pleased that you had such a positive experience at the practice
Regards
Cox and Hitchcock Dental Team

Rated 5 out of 5 stars

Best Dentist in Newport

I have terrible teeth, always have, all my life. Nothing but trouble. You name it, I’ve had it done. Been going to Cox and Hitchcock on Cardiff Road since it was run by Mr Ash 50 years ago. When he retired he said I will leave you with one of my top students, Sian. I still see Sian regularly. She is always friendly, helpful, knowledgeable and explains everything well. I have also seen Kevin, Vinny and Joe, and a lady dentist at their Llanthewy Road practice and I think all staff are superb, they do an amazing job. Always try and fit you in if it’s an emergency, explain everything properly and are clear and upfront about their pricing. Wouldn’t go anywhere else.

November 22, 2025
Unprompted review
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Reply from Coxandhitchcock

Thank you for the lovely review of the practice and the glowing feedback of our team.
Regards
Cox and Hitchcock Dental Team

Rated 1 out of 5 stars

Extremely poor service

Rang Hitchcock dental 7-7-2025 explained two of my fillings had fallen out which is normal for this dentist, and I was getting pain from hot and cold liquids and one filling is also sharp and catching on my tongue.
Offered an appointment 10-10-2025 which would be a check up but was assured the dentist would then get me in quite quickly to replace the fillings that had fallen out.
So waited three months and had my check up today at 11:25 which went well paid £20 for x-rays.
Then the receptionist told me it would be a few weeks, but then said as I was not a private patient I would have to wait until next year to have my fillings and it's all the fault of the NHS rules they have to follow.
Regards (dissolutioned and badly treated)
Mike

October 10, 2025
Unprompted review

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