Cox & Kings, The Americas 

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Rated 1 out of 5 stars

Cox and Kings are not returning our money back!! Last Sep 2019, my sister and I booked a trip with Cox and Kings worth >50000 Rs. In Oct 2019 they declared bankruptcy and notified everyone... See more

Rated 5 out of 5 stars

We organized a trip at March break for our family. Every aspect was amazing. We did a helicopter tour up to Everest - we had Tenzing Norquay's grandson as our guide. We toured Jaipur - our guide had... See more

Rated 5 out of 5 stars

We visited multiple locations, including the Netherlands, Switzerland, and England . All our private transfers went like clockwork. The vehicles were new and clean, and the drivers were very knowledge... See more

Rated 5 out of 5 stars

Excellent service provided by this company . Juan Carlos our main guide was extremely professional , well informed and also funny .He even added little things along the trip that were not part of the... See more

Company details

  1. Tour Operator
  2. Travel Agency

Information provided by various external sources

With a history spanning over 260 years, Cox & Kings is the world’s most enduring luxury travel brand. Born in 1758 as an India custom travel outfitter, the company today remains unwavering in its commitment to providing travelers with exquisite, aspirational, cultural and wildlife journeys. Specialized destination teams comprised of industry experts work directly with advisors to share their extensive local product knowledge and offer extraordinary insider access. Cox & Kings’ worldwide offices provide a strong global presence and the rare ability to deliver exclusive individual bespoke and tailored group experiences to some of the world’s most exotic destinations: India & the Subcontinent, Africa & Arabia, Asia & The Pacific, Latin America & Antarctica, Europe and select US destinations.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a MARVELOUS time!!

We had a MARVELOUS time!!! Cox and Kings is a superb trip organizer and I highly recommend them. Our guides were knowledgeable and pleasant, and we enjoyed their company as well as their information. The hotels were wonderful and we were able to get to all the sites that I had selected.
My only issue was the constant tipping in Egypt. I would have been willing to pay an amount up front instead of constantly searching for small bills and going to stores and banks for money. I do not know how to set it up, but I suggest that some method could be found.

June 18, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thanks for your great review, Mr. and Mrs. Hill!. We look forward to welcoming you on another Cox & Kings trip in the near future!

Regards,
Taina

Rated 5 out of 5 stars

Classic Russia as promised

The tour was all that I expected. I travelled alone with the group and found my rooms fine and the hotels were both good. The National Hotel in Moscow was a change due to FIFA but I liked its very close location to Red Square, Gum, and the Kremlin. Guides were good although Vera in St. Petersburg had a very difficult voice pitch to listen to everyday.....we all found it shocking at first but got used to it. I think too much time was allotted to the gardens at Peterhoff - the summer palace - because it was cold and raining and it didn't need several hours! I recommend the trip.

June 18, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Ms. B,

Thank you for taking the time to tell us about your recent travels to Russia with Cox & Kings. We work hard to meet our client’s expectations and value feedback. We are glad you enjoyed your trip, and we look forward to welcoming you on another wonderful journey with us in the near future.

Kind regards,
Taina

Rated 4 out of 5 stars

Overall it was a good experience

Overall it was a good experience, our last guide in Lima rushed us in the end - we paid for the hours and we ended up at the airport far in advance of when we needed to be there.

June 15, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Mr. Redmond,

Thank you for taking the time to tell us about your recent travels with Cox & Kings. We work hard to meet our client’s expectations, and thanks to your invaluable feedback, we can continue to improve our service, and the travel experiences we offer our clients. We are glad you enjoyed your trip, and we look forward to welcoming you on another wonderful journey with us in the near future.

Kind regards,
Taina

Rated 5 out of 5 stars

We had a fantastic time the hotels were…

We had a fantastic time the hotels were great. Our guides Were very knowledgeable. I would use this company again in a heartbeat

June 14, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thanks, Francine. We’re happy you had a terrific trip to Colombia. We look forward to welcoming you on another Cox & Kings trip in the near future!

Regards,
Taina

Rated 5 out of 5 stars

Is wonderful experience

Is wonderful experience. Great service. Excellent accommodations. Dependable drivers and guides. I'm going again!

June 14, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

We're happy you had a wonderful trip to Colombia, Joyce! We look forward to welcoming you on another wonderful journey sometime soon!

Regards,
Taina

Rated 5 out of 5 stars

Cox & Kings had everything organized…

Cox & Kings had everything organized and met all of my expectations. India is an adventure with lots to see and a extremely diverse culture. Our guide made sure we had a wonderful time and was open to any questions. We learned a lot about India, its people and the culture. Be prepared to see all walks of life...

Glad I got the opportunity to visit

June 11, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Mr. Pope,

Thank you for taking the time to tell us about your recent travels to India with Cox & Kings. We work hard to meet our client’s expectations and value feedback. We are glad you enjoyed your trip, and we look forward to welcoming you on another wonderful journey with us in the near future.

Kind regards,
Taina

Rated 4 out of 5 stars

I truly enjoyed my recent trip to…india

I truly enjoyed my recent trip to India, and the reason I am giving you four stars is because the last day we had to be out of our hotel room by noon and our flight was at 2:40 AM, that's 14 hours. We could have paid for another tour, but we had seen Delhi.
We found out about the sheikh culture, but I would have liked more information about what we were seeing on those long bus rides.
Thank you for such an outstanding opportunity, I am not complaining, just trying to offer constructive criticism.
Sincerely,
Maureen Cooke

June 11, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Ms. Cooke,

Thank you for taking the time to tell us about your recent travels with Cox & Kings. We work hard to meet our client’s expectations, and thanks to your invaluable feedback, we can continue to improve our service, and the travel experiences we offer our clients. We are glad you enjoyed your trip, and we look forward to welcoming you on another wonderful journey with us in the near future.

Kind regards,
Taina

Rated 5 out of 5 stars

Wonderful experience

Extremely well organized, excellent guide, wonderful hotels. It was a great experience!

June 10, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thanks for your great review, Carole. We look forward to welcoming you on another Cox & Kings trip in the near future!

Regards,
Taina

Rated 5 out of 5 stars

Rosie was excellent as a guide

Rosie was excellent as a guide. She made our trip a truly special experience

June 10, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

We're happy you had a terrific trip to Peru. We look forward to welcoming you on another Cox & Kings trip in the future!

Regards,
Taina

Rated 4 out of 5 stars

Overall, not bad for the price.

Overall, the trip was nice, and for the price, a good value. I always considered Cox and Kings to be a "high end" travel company. However, I have done plenty of traveling, and I would consider this more of a "mid-range" trip. The accommodations in Cairo were nice, but the cruise ship was average. I also didn't like that no beverages were included with the meals on the ship. Although the cost was minimal, even a water with my meals was an extra cost. As I joked with my wife when we entered our room, I said "well, it's certainly not Viking!". Nonetheless, a good vacation for the price.

June 9, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Mr. & Mrs. Troiano,

Thank you for taking the time to tell us about your recent travels with Cox & Kings. We work hard to meet our client’s expectations, and thanks to your invaluable feedback, we continue to improve our service, and the travel experiences we offer our clients. We are glad you enjoyed your trip, and we look forward to welcoming you on another wonderful journey with us in the near future.

Kind regards,
Blaire

Rated 5 out of 5 stars

Magical India/ Cox & Kings

I am so happy with the Magica India trip that I joined last month. Cox & Kings provided excellent customer service with the sign-in process, the payment process and the tour. Your Tour Guide Bhawani Singh is a breath of fresh air, very knowledgeable and his professionalism and wisdom are greatly admired and appreciated. The hotel accomodations that you picked for us are all superb, they are all clean and food are delicious. The tour bus driver and assistant are kind and respectful. I could go on and on but space to write is not enough. Cox & Kings, you have exceeded my expectations. Thank you for the memories of Magical India. I give you 5+ stars.

June 9, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thanks Tito for your great review. We look forward to welcoming you another Cox & Kings trip in the near future.

Best,
Blaire

Rated 3 out of 5 stars

No service area and bus no toilet…

No service area and bus no toilet because travel almost senior

June 8, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Hi Mr. Chang,

We greatly value your feedback and would like to hear more about what we could have done to make your journey more comfortable. Please feel free to contact us at journeys@coxandkingsusa.com

Thank you,
Jared

Rated 5 out of 5 stars

The service is excellent.

The service is excellent.
The staffs are above and beyond.
The trip to India is unforgettable.
We love it..

June 8, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thanks Susan for your kind words. We look forward to welcoming you on another Cox & Kings trip in the near future.

Best,
Blaire

Rated 5 out of 5 stars

I truly liked working Danalee May

I truly liked working Danalee May. She always got right back to me providing the information I needed and was responsible for the excellent itinerary. She incorporated the places we mentioned with her suggestions We saw everything we wanted and much more.
Our tour guide was superior--smart, knowledgeable and kind and helpful. He even helped us change our morning itinerary one day when it was 101 degrees to something more appropriate for the weather.

I also liked having a contact person from Cox and Kings in Israel who could answer any questions.

I would highly recommend this company and am thinking about where we would like to go on our next trip with them.

June 5, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Dr. and Mrs. Feinberg,

Thank you for your loyalty, we sincerely appreciate it. Thank you also for taking the time to tell us about your recent travels with Cox & Kings. We work hard to meet our client’s expectations, and thanks to your invaluable feedback, we can continue to improve our service, and the travel experiences we offer our clients. We are glad you enjoyed your trip, and we look forward to welcoming you once again on another wonderful journey with us in the near future. Give us a call anytime to begin planning your next adventure!

Kind regards,
Taina

Rated 5 out of 5 stars

Outstanding service/superb trip

Outstanding service/superb trip. Travel associate handled bookings/other paperwork with courtesy and finesse. Nothing was left to chance. Service during the trip was also impeccable. I'm not reviewing the hotels and camps visited (in Zambia and Botswana) here, but they were all excellent -- more importantly they totally matched the associate's descriptions and more than met her recommendations and our expectations. We would definitely use Cox and Kings again. (Incidentally despite the similar name we have no relationship to this company.)

June 4, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Dr. and Mrs. Cox,

We're happy you had a terrific trip to Zambia and Botswana and enjoyed working with Dania. We look forward to welcoming you on another Cox & Kings trip in the near future!

Regards,
Taina

Rated 5 out of 5 stars

All our needs were attended to…

All our needs were attended to promptly, the locations were A+, luggage as too small!!

May 31, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Mr. and Mrs. Hallinan,

We're happy you had a terrific trip to South Africa, Zambia, and Botswana. We look forward to welcoming you on another Cox & Kings trip soon!

Regards,
Taina

Rated 5 out of 5 stars

Our vacation to Egypt was well…

Our vacation to Egypt was well organized and Cox and Kings had paid attention to minor details. The tour guides were well informed, courteous and always ready to help. There were no surprises.
We have already recommended Cox and Kings to some friends.
Ramesh Gupta

May 23, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Mr. & Mrs. Gupta,

Thank you for taking the time to tell us about your recent travels to Egypt with Cox & Kings. We work hard to meet our client’s expectations, and thanks to your invaluable feedback, we continue to improve our service, and the travel experiences we offer our clients. We are glad you enjoyed your trip, and we look forward to welcoming you on another wonderful journey with us in the near future.

Kind regards,
Blaire

Rated 5 out of 5 stars

Fantastic guides and drivers.

Fantastic guides and drivers.
Excellent product knowledge and always on time
Driver was amazing and car impeccable.
Wold recommend to anyone

May 14, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Ms. Hamer,

Thank you for your kind words. We're happy you enjoyed your trip to India. We look forward to working with you in the near future!

Regards,
Taina

Rated 2 out of 5 stars

Super slow response

Super slow response. Language barrier. Very unfair about refund when I had to cancel due to family illness.

May 14, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Thank you for your review. We are sorry to hear you had to cancel. While our cancellation policy is clearly listed on our website, we are sorry that the refund took longer than our normal processing time. We have reviewed our process internally to ensure this doesn’t happen in the future. If you have any further concerns, please contact us at journeys@coxandkingsusa.com.

Rated 5 out of 5 stars

Great Company.

I've done a dozen trips with them and all have been exceptionally well done. Great recommendations, great guides, all arrangements went smoothly, etc. Highly recommend.

May 12, 2018
Unprompted review
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Reply from Cox & Kings, The Americas

Dear Ms. Semersheim,

Thank you for your loyalty, we sincerely appreciate it! Thank you for also taking the time to tell us about your recent travels with Cox & Kings. We work hard to meet our client's expectations, and, thanks to your invaluable feedback, we can continue to improve the services we offer to our clients. We are glad you enjoyed your trip to South Africa, Zimbabwe, and Botswana and look forward to welcoming you on another wonderful journey with us in the near future!

Kind regards,
Taina

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