I finally took the plunge and bought the Atmosphere couch. We chose the cerulean colour, and although it looks amazing, the material and dark colour does show flecks of dirt and other things easily. My biggest complaint was the assembly! The promo videos and IG show happy people easily sliding the back rests onto the seats.... this is far from reality. Each seat took us 20 minutes to an hour to get the back rests slid into place! By the end, we had not figured out any tricks, it was just luck of the draw, to get the angles lined up, the right pressure applied, fingers crossed, and "catch" the hardware. I had another sectional with a similar sliding latch attachment, and it was not a problem to assemble. After almost giving up, (we called Cozey begging for tips, there were none) we finally got the couch assembled, many hours later. I'm terrified to think I might need to take it apart to change the colour! Likely will never happen.
Reply from Cozey
Hi Lise,
Thank you for taking the time to share such detailed feedback. We’re delighted to hear that you love the look of your Atmosphere sofa in Cerulean, but we’re truly sorry that the assembly process was far more challenging and time-consuming than expected.
Our sofas are delivered in separate modular pieces so they can be transported more easily, adapted into different configurations, and rearranged as a space or household’s needs evolve. The Atmosphere collection also features removable covers, allowing for easier long-term maintenance and the option to refresh the sofa’s appearance. However, we completely understand that these benefits do not take away from how significant the initial assembly can feel when the connectors are difficult to align.
Your feedback is incredibly valuable, as it helps us improve our assembly instructions, demonstrations, and the practical support our team provides.