I ordered Olive Green. The color was not close to what was advertised.
Delivery: 4
Materials: 3
Quality: 1
Value for money: 5
Reply from Cozey
Hi Ryan,
Thank you for sharing your feedback. We’re sorry to hear about the issue with your rug, we understand how disappointing it is when the colour doesn’t match what you were expecting.
After reviewing the photo you submitted, it looks like you may have received the Dani rug in Steel instead of Olive Green. This was likely a processing error at the warehouse, and we sincerely apologize for the mix-up.
We’d be happy to replace this for you, and our team will be in touch shortly to help make this right.