I did not received it due to unavailability.

Reply from Cozey
Hi Lito,
We’re sorry to hear the Xander cushion became unavailable after you placed your order, before it could be processed. While this can happen, we know how disappointing it is when something you were looking forward to is no longer in stock.
To help resolve this, we were glad to connect with you and offer a Meredith cushion instead. As a gesture of goodwill, we applied a 100% discount so you received it at no cost.
We appreciate the opportunity to make this right and thank you for your understanding.
