Cozeyhouse Reviews 

38
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

AVOID AVOID AVOID Thy send you an inferior lookalike item from advertised photos.They are awful .Their so called customer service is Pathetic.thy will offer you minimum amounts to keep the item... See more

Rated 1 out of 5 stars

Buyers beware! This company is false advertising products. Lists high end looking merchandise and sends you garbage from over seas. Get the same quality and shop at Walmart!!! They won’t give me a ref... See more

Rated 1 out of 5 stars

Scam - robes were nothing like the advertised product, poor quality material, no hood on the robe. And offered a $8 refund while trying to intimidating me with excess return costs on taxes and customs... See more

Rated 1 out of 5 stars

One of those what I ordered VS what I got moments......my excitement to receive my glorious plush Leopard print deluxe model robe was turned very quickly to horror when I opened my package to find the... See more

1.4

Bad

TrustScore 1.5 out of 5

38 reviews

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1.4

All reviews

(38)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

I order 4 robes from them and spent…

I order 4 robes from them and spent almost $200. They all looked super fluffy, warm and long. They were All an Absolute joke! Knee length, cheap thin material and prints which looked nothing like the photos on the website. It is actually laughable how ridiculous these robes look. I was offer $28 for my $200 return because they said it would be expensive for me to ship my items back to China. What a SCAM!

January 20, 2024
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed with this

Extremely disappointed with this - was expecting a gorgeous lush robe and got a thin, ugly piece of crap. How dare they. I enquired about a refund and got a reply but then silence. Have lodged a dispute with Paypal and will not recommend these rip off merchants to anyone.

January 31, 2024
Unprompted review
Rated 1 out of 5 stars

I almost got sucked in

I almost got sucked into buying one of these gowns, which look gorgeous, but the payment process just didn't seem right. They wanted me to fill out my paypal log in, including my password, on their own site, so I stopped at that point.

Thank you to everyone who bothered to share their experience, helping to save other victims who've basically been scammed by this company.

Why can't they just deliver what they promise instead of sending people rubbish and then screwing them out of a refund. It makes people distrust anything out of China - they're damaging their own manufacturing sector.

February 5, 2024
Unprompted review
Rated 1 out of 5 stars

Do Not buy from them, super dissapointing

I agree with the others. The quality is terrible and nothing like they look in the pics. Also the sizing is not right. I wanted to return my housecoat, but was asked to accept a $5 refund because of the duty and shipping taxes I would have to pay to return it. I didnt get my refund and was not able to return it even though I cannot wear it.
Terrible company and I will NEVER buy from another clothing company I do not know and that advertises on Facebook. I wish I could have found these reviews when I looked before i purchased from them. I did look but was not able to find this at that time.

December 11, 2023
Unprompted review
Rated 1 out of 5 stars

Same item arrived absolutely awful…

Same item arrived absolutely awful quality, when I said I’d like to return it they said it would be better to take $8 refund due to me having to pay freight and taxes. I own a shipping company do know that this will be pennies compared to the £36 I parted with. They should be shut down

January 26, 2024
Unprompted review
Rated 1 out of 5 stars

An appalling company

An appalling company. Please don’t waste your money. The items that are sent bear no resemblance to those advertised. The fabric is of the poorest quality, advertised as full length but only reach the knee! And supposedly have a hood but none on items sent. No response at all to emails requesting refunds. A scam website

January 6, 2024
Unprompted review
Rated 1 out of 5 stars

False advertising

False advertising. Item received was nothing like the advertised item i ordered. I am so sick of these SCAM artists taking advantage of of customers. On contact to get my money back i have received no correspondence after a week. Disgusting Company!

January 20, 2024
Unprompted review
Rated 1 out of 5 stars

False Advertising

False Advertising. The picture of the robe I ordered was nothing like the one I received. The robe I received was cheaply made and the design was nowhere near the same! I sent them an email to try to get a return started two days ago, but have not heard back. This company needs to refund me my money.

January 22, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs.

What arrived was nothing like the item advertised. Gorgeous long fluffy dressing gown in the picture. What arrived was a zip up thin fleece house coat! They asked for pictures of the item when I asked for a refund and as soon as I sent them and asked how to return the item communication stopped. Do not waste your money.

January 8, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - robes were nothing like the advertised product, poor quality material, no hood on the robe. And offered a $8 refund while trying to intimidating me with excess return costs on taxes and customs. Opened a PayPal case but doubt I’ll get a full refund. Avoid this company or what every new name they come up with.

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

Looks nothing like the pictures

I never write negative reviews but this looked nothing like the picture its laughable. The robe I got was months late showing up after we paid for express shipping (it was supposed to be a Christmas gift). The Material is so cheap and thin, it doesn’t even have a hood just a long collar. definitely a scam sight, stay away from this shop. Got a good laugh from this atleast lol

January 22, 2024
Unprompted review
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