Excellent service. Emailed a problem and within 30 minutes received a reply responding to exactly what I needed. No run around. No waiting on the phone. No difficult to understand operator.
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(4/07/23) Insurance requires a W-9 and cpapdirect.com won't provide it, so I can't get reimbursed for my CPAP purchase. EDIT (4/10/23): Turns out this was a misunderstanding between the cpapdirec... See more
I've been researching the different CPAP cleaners available. It seems that most products require a couple of different steps to accomplish the cleaning cycle. Disassembling the mask, a separate pro... See more
Said it would arrive in 2 days. This took much longer than expected. What would happen if someone needed a face mask that would become a real big promise if you said and guarantee that it would be he... See more
Company replied
Company details
Information provided by various external sources
At CPAP Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
Contact info
900 SW Fifth Ave, Ste 1825, 97204, Portland, United States
- 800-497-4904
- sales@cpapdirect.com
- cpapdirect.com
4.8
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Cleaning my CPap has become so easy
Cleaning my CPap has become so easy. It is worth the money, plus it was delivered so quickly.
February 21, 2021
Highly recommend the SoClean2
Highly recommend the SoClean2. Very easy set up and easy to use. Just put your mask/headgear in the machine with the hose attached. Make sure the hose is setting properly in the little side opening, close the lid and forget it. I have mine set to automatically start cleaning and sanitizing at 10 am. Received my SoClean2 very quickly; they even called me to let me know they shipped it. Highly recommend CPAP Direct, excellent service! I also ordered an extra filter.
February 21, 2021
Great service
Great service. Received product quickly. I would purchase from them again. SoClean2 works great.
February 20, 2021
Doing Business with CPAPdirect
Originally I ordered a CPAP machine, and the company explained to
me that my prescription was for a BIPAP machine, and with that
advice I cancelled my order. A few days later I ordered a BIPAP
machine from them, And they filled the order immediately. I feel
comfortable dealing with CPAP direct, and plan to order the supplies
I need for my machine from them. I'm very happy doing business
with CPAPdirect.
Bruce Dunkle
February 19, 2021
Great product!
February 18, 2021
SOCLEAN MACHINE
I am 100% satisfied with CPAPdiect.com and the soclean machine and adaptor I received.
February 16, 2021
Fast delivery
February 15, 2021
I received the product in good time and…
I received the product in good time and in good shape. I have had no problems in dealing with CPAPdirect.
February 15, 2021
Customer service was extremely helpful…
Customer service was extremely helpful and my supplies were delivered in two days without any extra shipping cost!
February 15, 2021
They are very helpful.Thank you.
February 15, 2021
The associate that I spoke to was very…
The associate that I spoke to was very friendly and helpful in helping me with my questions and answered all my questions in a professional manner.
February 15, 2021
very helpful and a easy to work with
very helpful, friendly and easy to work with, plus I received my order the next day.
Thank You!
February 13, 2021
CPAP Full face mask replacement
I ordered a new CPAP Full face mask for my husband. The mask was a perfect fit and is great quality. Vey pleased with this purchase. We will definitely use them again for our future CPAP needs
February 13, 2021
This company is great!
This company is great!! Shipped the correct part That Day. Had what I needed in 2 days. Will definitely be using them again.
February 13, 2021
The product was exactly as described…
The product was exactly as described and arrived quickly. I will order from this company again.
February 13, 2021
it was very difficult to get this part
it was very difficult to get this part. Phones that hang up on you, office closed for meeting. Since I have bought 4 of these for family members, I had hoped for better service. The postage cost was unreal for such a small part.
February 13, 2021
Reply from CPAPdirect.com
Wyona - I do see your order in our system for the one part, but do not see any other orders. I've made a small adjustment to the shipping cost for you. As to the other comments, our phone system is not set up to hang up on customers and they are always on during business hours. I fear you bought your other products from another company since I only found the one order for you.
As described and arrived quickly
As described and arrived quickly. Will order again.
February 13, 2021
always helpful and very no-nonsense
always helpful and very no-nonsense. They ship same day as the order is placed. Class act here/
February 12, 2021
Very pleased.
February 12, 2021
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